Access Guide
Introduction
- Services / facilities within the building include whisky distillery with guided tours, tasting bar, café and gift shop.
- Clydeside Distillery's access guide link (new tab) - click here.
- City Sightingseeing Tours link (new tab) - click here.
Opening Times
- Monday 10:00 - 17:00.
- Tuesday 10:00 - 17:00.
- Wednesday 10:00 - 17:00.
- Thursday 10:00 - 17:00.
- Friday 10:00 - 17:00.
- Saturday 10:00 - 17:00.
- Sunday 10:00 - 17:00.
-
Comments
View
- From September-June the last tour is at 16:00.
- During July and August the last tour is at 16:30.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Exhibition Centre.
- The nearest underground station is Kelvinhall.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located to the front right of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 370cm x 590cm (12ft 2in x 19ft 4in).
- The nearest Blue Badge bay is 32m (34yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 36m (39yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is block paving.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the building.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically (by revolving).
- The width of the door opening is 140cm.
Outside Access (Accessible Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the building, to the left of the main entrance.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 105cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 104cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Reception
- The desk/counter is 20m (21yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is not signed.
- Staff are not trained to use the system.
- The hearing assistance system was not tested at the time of the survey.
-
Comments
View
- There is a further counter to the left of the tour entrance, shown in photograph 4.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are not trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 23/07/2021.
- The hearing assistance system was not working at the time of testing.
- This venue does play background music.
- Music is played in the shop, café and tasting bar.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Eating and Drinking (Café)
- The following information is for the café.
- The café is located to the left as you enter.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 15m (16yd 1ft) from the accessible entrance.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- The distance between the floor and the highest table is 111cm (3ft 8in).
- The standard height for tables is 73cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is self service cold meals and various drinks.
Museum (Distillery Tour)
- Exhibits can be audio described.
- Tactile signage for exhibits is not available.
- Braille signage for exhibits is not available.
- Touch tours are available.
- The availability of touch tours depends on exhibition.
- Video tours are available.
- There is a hearing assistance system.
- The hearing assistance system is a fixed loop.
- Staff are not trained to use the hearing assistance system.
- A deposit is not required for the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 23/07/2021.
- The hearing assistance system was not working at the time of testing.
- Concessions are available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, contact a member of staff.
-
Comments
View
- There are guided and self guides areas of the tour.
- Private tours are also available.
Lift (Tour Start)
- There is a lift for public use.
- The lift is located to the left beyond the tour starting point.
- The lift is a platform lift.
- The floors which are accessible by this lift are G, 1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 35m (38yd 10in) from the accessible entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 94cm x 147cm (3ft 1in x 4ft 10in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Eating and Drinking (Tasting Bar and Blending Room)
- The following information is for the bar.
- The bar is located on the first floor, at the end of the distillery tour.
- The bar does not serve food.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The distance between the floor and the lowest table is 43cm (1ft 5in).
- The distance between the floor and the highest table is 111cm (3ft 8in).
- The standard height for tables is 71cm.
- There is ample room for a wheelchair user to manoeuvre.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
-
Comments
View
- In the blending room the bar is 111cm high and the sideboard is 90cm high, shown in photographs 7 and 8.
- The blending room is used in the Chocolate & Whisky tasting tour.
Lift (Tour End)
- There is a lift for public use.
- The lift is located on the first floor, opposite the tasting room.
- The lift is a standard lift.
- The floors which are accessible by this lift are 1, G.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 10m (10yd 2ft) from the accessible entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 94cm x 131cm (3ft 1in x 4ft 4in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Toilet with Adaptations
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the accessible entrance.
- This accessible toilet is located to the right as you enter.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 91cm (2ft 12in).
- The door is easy to open.
- The dimensions of the accessible toilet are 190cm x 216cm (6ft 3in x 7ft 1in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, non-infectious waste and open waste paper bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 158cm from the floor.
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 103cm (3ft 5in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 94cm (3ft 1in).
-
Comments
View
- There is a similar accessible toilet on the first floor, opposite the tasting bar, shown in photographs 7 to 10.
- The first floor accessible toilet has dimensions of 174cm wide and 235cm deep and offers 150x150cm turning space in front of the toilet.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located to the right as you enter.
- The male toilet(s) is/are approximately 10m (10yd 2ft) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
-
Comments
View
- There are further female and male toilets on the first floor opposite the tasting bar, as shown in photographs 5 to 12.
Additional Info
- Documents are not available in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located to the rear of the building.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
-
Comments
View
- There is a descriptive Deaf Script available which describes the tour, exhibits and video captions.