You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • You can reach Warwick Arts Centre via the A45, A46, M40 and M42.
    When approaching Coventry, follow "Warwick Arts Centre" or the "University of Warwick" signs.
    For SatNav users the postcode is CV4 7AL.
  • There is nearby Blue Badge parking on Health Centre Road and at the rear of Senate House.
    Cryfield Village and Car Parks 8/8A are a 5 to 10 minute walk away.
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • Warwick Arts Centre is connected to Coventry, Leamington and Kenilworth with regular bus services.
    Buses 12X, 11 and 11U are the main buses serving the campus.
  • For more information on buses travelling to the University of Warwick campus please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Coventry .
  • Coventry Station is approximately 4.1 miles from Warwick Arts Centre.
    Coventry Station is served by Avanti West Coast, CrossCountry and West Midlands Trains.
  • For more information on Coventry Station please click here (opens new tab).
  • For more information on Avanti West Coast fares and timetables please click here (opens new tab).
• Useful Links View
  • Warwick Arts Centre Getting Here Information.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include: audio on request, Braille on request and large print on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include ceiling track hoists and wheelchairs.
• To obtain mobility aids please contact the ticketing and information counter.
• There is not a designated place of safety which can be used by people who may feel scared or at risk.

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• Comments View
  • WAC offer up to 2 essential companion tickets free of charge to anyone with accessibility requirements.

You are on On Street Parking. Skip to the next section.

On Street Parking

• There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
• The on street Blue Badge parking bay(s) is/are located on Health Centre Road.
• The dimensions of the on street Blue Badge parking bay(s) surveyed are 490cm x 600cm (16ft 1in x 19ft 8in).
• There are not parking charges for the on street Blue Badge parking bay(s).
• Free parking for Blue Badge holders is for 12 hours only.

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• On Street Blue Badge Parking View
  • There is additional Blue Badge bay parking at the rear of the building behind Senate House (photographs 5 and 6).

You are on Summary. Skip to the next section.

Summary

• There are 3 entrances to Warwick Arts Centre.
  The main entrance gives direct access to the ground floor foyer.
  Senate House and the side entrance gives direct access to the upper ground floor.
  There are ramps or steps between the ground floor foyer and upper ground floor foyer.
  Butterworth Hall is located on the ground floor and first floor.
  The stalls are located off the ground floor foyer.
  The balcony is located off the first floor foyer.
• For the Warwick Arts Centre – Benugo AccessAble Access Guide please click here (new tab).
• For the Warwick Arts Centre – Cinema Screens AccessAble Access Guide please click here (new tab).
• For the Warwick Arts Centre – Helen Martin Studio AccessAble Access Guide please click here (new tab).
• For the Warwick Arts Centre – Music Centre AccessAble Access Guide please click here (new tab).
• For the Warwick Arts Centre – Studio / Event Spaces AccessAble Access Guide please click here (new tab).
• For the Warwick Arts Centre - Theatre AccessAble Access Guide please click here (new tab).

You are on Theatre Information (Butterworth Hall). Skip to the next section.

Theatre Information (Butterworth Hall)

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• Theatre Information View
  • The designated seating within the theatre is located at the front of the stalls and at the rear of the balcony.
  • Advanced bookings are available.
  • Concessions are available.
  • Tickets are not free for companions/carers.
• Facilities for Hearing Impaired Patrons View
  • There is a hearing assistance system available in the theatre(s).
  • There is a/are fixed hearing assistance system(s) in the theatre(s).
  • The hearing assistance system does cover all areas of the theatre(s).
  • The hearing assistance system was not tested at the time of the survey.
  • Some performances are captioned.
  • Some performances are signed.
• Facilities for Visually Impaired Patrons View
  • Some performances are audio described.
• Autism Friendly/Relaxed Performances View
  • Relaxed performances are available for some shows.
  • Familiarisation sessions are available for some performances.

You are on Approach (Main Entrance). Skip to the next section.

Approach (Main Entrance)

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• Approach View
  • The surface of the approach is block paving.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.
  • There is a level landing at the top of the ramp/slope.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) on the approach.
  • There is/are 9 clearly marked step(s), with handrails on both sides.
  • The step(s) has/have tactile paving at the top and bottom.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The depth of the steps are 30cm.
• Comments View
  • The steps lead down from the bus stops.
    
  • There is level access to the main entrance unless you are approaching the entrance from the bus stops.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'WARWICK ARTS CENTRE'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the opening is 204cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the opening is 204cm.
• Comments View
  • There are manual doors to the left of the automatic doors.
  • The manual doors open towards you (pull), are heavy and have an opening width of 204cm (photograph 4).

You are on Ramp(s) or Slope(s) (Main Entrance). Skip to the next section.

Ramp(s) or Slope(s) (Main Entrance)

• There is a ramp/slope located beyond the main entrance.
• The ramp/slope is used to access the ground floor foyer.
• The gradient of the ramp/slope is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on the left going up the ramp.
• The ramp does not have resting areas.
• The lighting levels at the ramp/slope are good.

You are on Approach (Senate House Entrance). Skip to the next section.

Approach (Senate House Entrance)

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• Approach View
  • The surface of the approach is block paving.
  • There is step-free access on the approach.

You are on Outside Access (Senate House Entrance). Skip to the next section.

Outside Access (Senate House Entrance)

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• Entrance View
  • This information is for the entrance located at the rear of the building, behind Senate House.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Welcome to Warwick Arts Centre'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 105cm from floor level.
  • The door(s) is/are double width.
  • The width of the opening is 227cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 110cm from floor level.
  • The door(s) is/are double width.
  • The width of the opening is 213cm.

You are on Ramp(s) / Slope(s) and Step(s) (Senate House Entrance). Skip to the next section.

Ramp(s) / Slope(s) and Step(s) (Senate House Entrance)

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• Ramp / Slope View
  • There is a ramp/slope located beyond the Senate House entrance.
  • The ramp/slope is used to access the upper ground floor.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up the ramp.
  • The ramp does not have resting areas.
  • The lighting levels at the ramp/slope are moderate to good.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) located beyond the Senate House entrance.
  • The step(s) is/are used to access the upper ground floor.
  • There is/are 5 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

You are on Outside Access (Side Entrance). Skip to the next section.

Outside Access (Side Entrance)

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• Entrance View
  • This information is for the entrance located to the far right side of the venue.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Warwick Arts Centre'.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are single width.
  • The width of the opening is 102cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the opening is 160cm.
• Ramp/Slope View
  • The ramp/slope is located to the right as you face the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 121cm (3ft 12in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 7 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
• Comments View
  • There are also two sets of manual double doors that open towards you (pull), are heavy and have an opening width of 165cm (photographs 4 and 5).

You are on Counter (Ground Floor Foyer - Tickets / Information). Skip to the next section.

Counter (Ground Floor Foyer - Tickets / Information)

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• Counter View
  • The counter is located on the ground floor in the foyer.
  • The counter is approximately 30m (32yd 2ft) from the main entrance.
  • Clear signage for the counter is not visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is 115cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 76cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the low/lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the counter.
  • There is a hearing assistance system at the counter.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was not tested at the time of the survey.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided near the counter.
  • The type of flooring in this area is tiles.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• Seating Area View
  • There is a seating area close to the counter.
  • Access to the seating area is unobstructed.
  • There are coffee tables, stools and bench seats available.
  • There is sufficient space for a wheelchair user to use the seating area.

You are on Changing Places (Ground Floor Foyer - Left and Right Transfer). Skip to the next section.

Changing Places (Ground Floor Foyer - Left and Right Transfer)

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• Location and Access View
  • The facility is located on the ground floor, in the foyer opposite the tickets and information counter.
  • The facility is approximately 24m (26yd 9in) from the tickets and information counter.
  • The facility is in addition to standard and accessible toilets.
  • The facility is located close to other managed facilities (e.g. reception or service counter).
  • There is level access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from the Tickets and Information Counter.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door is 109cm (3ft 7in).
  • The dimensions of the facility are 300cm x 400cm.
  • The ceiling height is not at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is good.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 178cm.
  • The transfer space on the left as you face the toilet is 82cm.
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • As you face the toilet there are vertical grab rails on both sides.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a spatula flush.
  • There is a toilet roll holder.
  • The toilet has a cistern.
  • The toilet seat colour contrast is good.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 120cm and 140cm when mounted.
  • There is no seat for the shower.
  • There is a vertical grab rail for the shower.
  • The colour contrast between the vertical grab rail(s) for the shower and wall is good.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The colour contrast between the wash basin grab rail(s) and wall is good.
  • There is a soap dispenser.
  • The soap dispenser is not at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 108cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
  • The height of the wide paper roll dispenser is 92cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 97cm.
  • There is a towel dispenser.
  • The towel dispenser is at the recommended height of 80cm-100cm.
  • The height of the towel dispenser is 100cm.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a/are non-infectious waste disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is a coat hook.
  • There are coat hooks in the toilet at 108cm and 143cm from the floor.
  • There is a flashing fire alarm beacon within the toilet.
  • The lighting levels are moderate to good.
• Comments View
  • The toilet roll holder is on the underneath of the dropdown rail.
  • The height of the toilet roll holder when the dropdown rail is in the down position is 40cm.

You are on Accessible Toilet(s) (Ground Floor Foyer - Right Transfer). Skip to the next section.

Accessible Toilet(s) (Ground Floor Foyer - Right Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the ground floor, in the foyer opposite the tickets and information counter.
  • This accessible toilet is approximately 30m (32yd 2ft) from the tickets and information counter.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 149cm x 217cm (4ft 11in x 7ft 1in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 79cm (2ft 7in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 108cm and 142cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 100cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is good.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 80cm (2ft 7in).
  • The contrast between the hand dryer and the wall is good.

You are on Standard Toilet(s) (Ground Floor Foyer). Skip to the next section.

Standard Toilet(s) (Ground Floor Foyer)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located on the ground floor, in the foyer opposite the tickets and information counter.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 27m from the tickets and information counter.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • There are additional ambulant cubicles with differing rail configurations.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.
• Baby Changing Facilities View
  • Baby change facilities are available in the toilet that was surveyed.
  • There is a flip down baby change table available.
  • The height of the baby change table is 89cm.
• Toilet Facilities 2 View
  • The male toilet is located on the ground floor, in the foyer, opposite the tickets and information counter.
  • There is step-free access to the toilet(s).
  • The standard toilet(s) is/are approximately 25m from the tickets and information counter.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.
• Baby Changing Facilities 2 View
  • Baby change facilities are available in the toilet that was surveyed.
  • There is a flip down baby change table available.
  • The height of the baby change table is 90cm.

You are on Standard Toilet(s) (Ground Floor Foyer - Shared). Skip to the next section.

Standard Toilet(s) (Ground Floor Foyer - Shared)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the ground floor, in the foyer opposite the tickets and information counter.
  • The shared toilet(s) is/are approximately 28m (30yd 1ft) from the tickets and information counter.
  • There is step-free access into the shared toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • Lighting levels are moderate to good.
  • There is a/are similar standard toilet(s) available.

You are on Ramp(s) / Slope(s) and Step(s) (Access from Ground Floor Foyer to Upper Ground Foyer). Skip to the next section.

Ramp(s) / Slope(s) and Step(s) (Access from Ground Floor Foyer to Upper Ground Foyer)

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• Ramp / Slope View
  • There is a ramp/slope located to the left of the tickets and information counter.
  • The ramp/slope is used to access the upper ground floor foyer.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides of the ramp.
  • The width of the ramp/slope is 125cm (4ft 1in).
  • The ramp has resting areas.
  • The lighting levels at the ramp/slope are moderate to good.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) located to the left of the tickets and information counter.
  • The step(s) is/are used to access the upper ground floor foyer.
  • There is/are 8 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.
  • The steps on the left of the ramp also give access to the standard toilets, cloakroom and upper ground foyer (photographs 6 and 7).
• Comments View
  • There is level access to this area of the building if you access the venue via the side entrance.

You are on Counter (Upper Ground Floor Foyer - Cloakroom). Skip to the next section.

Counter (Upper Ground Floor Foyer - Cloakroom)

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• Counter View
  • The counter is located to the left of the tickets and information counter, in the upper ground floor foyer.
  • The counter is approximately 20m (21yd 2ft) from the tickets and information counter.
  • The counter is clearly visible from the entrance.
  • There is ramped/sloped or stepped access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is 110cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
  • The type of flooring in this area is tiles.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.

You are on Standard Toilet(s) (Upper Ground Floor Foyer - Cloakroom). Skip to the next section.

Standard Toilet(s) (Upper Ground Floor Foyer - Cloakroom)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located on the left side of the cloakroom.
  • There is ramped/sloped or stepped access into the toilet(s).
  • The standard toilet(s) is/are approximately 18m from the tickets and information counter.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are good.
• Comments View
  • The female toilet has two entrances either side of the cloakroom.

You are on Theatre Seating Area(s) (Ground Floor Foyer - Butterworth Hall Stalls). Skip to the next section.

Theatre Seating Area(s) (Ground Floor Foyer - Butterworth Hall Stalls)

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• Access to Seating View
  • The information below describes access to the Stalls.
  • The theatre area is located in the ground floor foyer, to the right of the ticket and information counter.
  • There is step-free access to the theatre area.
  • The entrance area/door is clearly signed.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The width of the door opening is 164cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 182cm.
  • All doors accessing the area are similar.
  • The doors is/are permanently held open before and after performances.
  • There is a member of staff available for assistance at the doors before and after performances.
• Theatre Area Information View
  • This information refers to the Stalls.
  • The type of flooring in the seating area is wood.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The seats do not have armrests.
  • The width of the rows of seating is 40cm.
  • The lighting level before and after performances is moderate to good.
  • The nearest accessible toilet is located along the corridor outside of the Butterworth Hall.
  • The layout of the stalls varies depending on the event taking place.
  • There is step free access to a row/rows of seating.
  • The row(s) with step free access is/are row(s) the front row.
  • The access to the majority of seating is located in the centre of the seats.
  • There is stepped access to the majority of seating.
• Designated Seating Area(s) View
  • There is designated seating available in this area.
  • The designated seating area(s) is/are located at the front of the theatre.
  • The designated seating area(s) is/are not clearly marked/signed.
  • There is step-free access to the designated seating area(s).
  • Wheelchairs may be left with the patron.
  • The visibility of the stage from this seating area is good.
  • Companions/carers sit next to the patron.
  • There is sufficient space for an assistance dog to rest next to you.
  • The number of designated spaces for wheelchairs users varies depending on the performance.

You are on Accessible Toilet(s) (Ground Floor - Butterworth Hall - Door 5 - Right Transfer). Skip to the next section.

Accessible Toilet(s) (Ground Floor - Butterworth Hall - Door 5 - Right Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located along the corridor leading to Door 5.
  • This accessible toilet is approximately 15m (16yd 1ft) from the door.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 156cm x 220cm (5ft 1in x 7ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 85cm (2ft 9in).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, nappy/incontinence items bin and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 125cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 95cm.
  • The shelf is located where it is reachable.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is twist/turn.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 120cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is poor.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 88cm.

You are on Accessible Toilet(s) (Ground Floor - Butterworth Hall - Door 5 - Left Transfer). Skip to the next section.

Accessible Toilet(s) (Ground Floor - Butterworth Hall - Door 5 - Left Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located along the corridor leading to Door 5.
  • This accessible toilet is approximately 15m (16yd 1ft) from the door.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 165cm x 200cm (5ft 5in x 6ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 76cm (2ft 6in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a pull chain flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is not a/are not wall-mounted grab rail(s) available.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 133cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 95cm.
  • The shelf is located where it is reachable.
  • The toilet does not have a backrest or a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 105cm (3ft 5in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 125cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is poor.

You are on Accessible Toilet(s) (Ground Floor - Butterworth Hall - Door 7 - Right Transfer). Skip to the next section.

Accessible Toilet(s) (Ground Floor - Butterworth Hall - Door 7 - Right Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located along the corridor leading to Door 7.
  • This accessible toilet is approximately 20m (21yd 2ft) from the door.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 135cm x 215cm (4ft 5in x 7ft 1in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 105cm and 140cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 95cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is good.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is good.

You are on Standard Toilet(s) (Ground Floor - Butterworth Hall - Female Only). Skip to the next section.

Standard Toilet(s) (Ground Floor - Butterworth Hall - Female Only)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located along the corridor leading to Door 7.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 20m from the door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
  • There are additional ambulant cubicles with differing rail configurations.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever.
  • Lighting levels are low to moderate.
  • The nearest male standard toilets are located in the ground floor foyer.

You are on Step(s) (Access to Butterworth Hall Door 6). Skip to the next section.

Step(s) (Access to Butterworth Hall Door 6)

• There is a/are step(s) located to the left of Butterworth Hall.
• The step(s) is/are used to access Butterworth Hall Door 6.
• There is/are 10 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 15cm.
• The depth of the step(s) is/are between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides of the step(s).
• Handrails are at the recommended height (90cm-100cm).
• Handrails do not cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are moderate to good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located ahead of the main entrance.
  • The stairs are approximately 20m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Step(s) (Access from Upper Ground Floor Foyer to Mezzanine). Skip to the next section.

Step(s) (Access from Upper Ground Floor Foyer to Mezzanine)

• There is a/are step(s) located in the upper ground floor foyer.
• The step(s) is/are used to access the mezzanine level.
• There is/are 12 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 16cm.
• The depth of the step(s) is/are between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides of the step(s).
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are not easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are moderate to good.
• There is a platform lift to overcome the step(s).

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• Comments View
  • The platform lift does not get used due to dignity purposes.
  • There is level access to the mezzanine level from the main lift.

You are on Step(s) (Mezzanine to First Floor). Skip to the next section.

Step(s) (Mezzanine to First Floor)

• There is a/are step(s) located on the mezzanine.
• The step(s) is/are used to access the first floor.
• There is/are 9 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 16cm.
• The depth of the step(s) is/are not between 30cm and 45cm.
• The depth of the steps are 29cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides of the step(s).
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are good.
• There is a standard lift to overcome the step(s).

You are on Lift (Screen One, Screen Three and Butterworth Hall Balcony). Skip to the next section.

Lift (Screen One, Screen Three and Butterworth Hall Balcony)

• There is a lift for public use.
• The lift is located on the ground floor, between the restaurant and Mead Gallery.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 25m (27yd 1ft) from the main entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are 0 ,1 and 2.
• There are manual, double doors which may be difficult to open to access the lift lobby on the ground floor.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 157cm x 139cm (5ft 2in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.

You are on Lift (Main Lift). Skip to the next section.

Lift (Main Lift)

• There is a lift for public use.
• The lift is located in the centre of the venue.
• Signs indicating the location of the lift are clearly visible from the entrance.
• The lift is approximately 20m (21yd 2ft) from the tickets and information counter.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are 0, M and 1.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 199cm x 143cm (6ft 6in x 4ft 8in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.

You are on Eating and Drinking (Mezzanine Level - Theatre Bar). Skip to the next section.

Eating and Drinking (Mezzanine Level - Theatre Bar)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located on the mezzanine level.
  • There is step-free access, via lift, to the bar.
• Service and Menus View
  • There is a bar where drinks can be ordered.
  • Menu types include: handheld menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does not play background music.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 110cm.
  • The height of the lowered section at the counter is 86cm.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is laminate.
  • The lighting levels are good.

You are on Standard Toilet(s) (Mezzanine - Theatre). Skip to the next section.

Standard Toilet(s) (Mezzanine - Theatre)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located on the mezzanine level by Door B for the Theatre.
  • There is step-free access into the toilet(s), via lift.
  • The standard toilet(s) is/are approximately 38m from the main lift.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 81cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are good.
• Toilet Facilities 2 View
  • The male toilet is located on the mezzanine level by Door A for the Theatre.
  • There is step-free access to the toilet(s), via lift.
  • The standard toilet(s) is/are approximately 18m from the main lift.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
  • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is lever twist.
  • Lighting levels are good.
  • There is a push pad at a height of 90cm to enter and exit the male toilets.
• Baby Changing Facilities 2 View
  • Baby change facilities are available in the male toilets.
  • There is a flip down baby change table available.
  • The height of the baby change table is 83cm.

You are on Theatre Seating Area(s) (First Floor - Butterworth Hall Balcony). Skip to the next section.

Theatre Seating Area(s) (First Floor - Butterworth Hall Balcony)

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• Access to Seating View
  • The information below describes access to the Balcony.
  • The theatre area is located on the first floor, along the main corridor.
  • There is ramped/sloped or stepped access to the theatre area.
  • The entrance area/door is clearly signed.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 162cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 162cm.
  • All doors accessing the area are similar.
  • The doors is/are permanently held open before and after performances.
  • There is a member of staff available for assistance at the doors before and after performances.
  • The doors give access to Rows S, T, U, V. W, X and Y.
  • The gradient of the ramp/slope is slight.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).
  • The lighting level at the ramp/slope before and after performances is low to moderate.
  • The lighting level at the ramp/slope during performances is low to moderate.
  • The ramp/slope is not clearly illuminated during performances.
  • There is/are 2 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting level at the steps before and after performances is moderate to good.
  • The lighting level at the steps during performances is low to moderate.
  • The steps are not clearly illuminated during performances.
• Theatre Area Information View
  • This information refers to the Balcony.
  • The type of flooring in the seating area is carpet.
  • There are seats with armrests on both sides.
  • The width of the rows of seating is 59cm.
  • The lighting level before and after performances is moderate to good.
  • The nearest accessible toilet is located on the first floor by the lift.
  • There is step free access to a row/rows of seating.
  • The row(s) with step free access is/are row(s) Row V.
  • The access to the majority of seating is located in the centre of the seats.
  • There is stepped access to the majority of seating.
  • There is/are 2 - 9 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 12cm.
  • The depth of the step(s) is/are between the 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting level at the steps before and after performances is moderate to good.
  • The lighting level at the steps during performances is low to moderate.
• Designated Seating Area(s) View
  • There is designated seating available in this area.
  • The designated seating area(s) is/are located in Rows V and VV.
  • The designated seating area(s) is/are not clearly marked/signed.
  • There is ramped/sloped access to the designated seating area(s).
  • There is/are 8 designated space(s) for wheelchair users.
  • Wheelchairs may be left with the patron.
  • The visibility of the stage from this seating area is good.
  • Companions/carers sit next to the patron.
  • There is sufficient space for an assistance dog to rest next to you.

You are on Accessible Toilet(s) (First Floor - Right Transfer). Skip to the next section.

Accessible Toilet(s) (First Floor - Right Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the right as you exit the main lift on the first floor.
  • This accessible toilet is approximately 4m (4yd 1ft) from the main lift.
  • There is step-free access into the accessible toilet, via lift.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 148cm x 228cm (4ft 10in x 7ft 6in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 108cm and 143cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 98cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is good.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is good.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located to the right as you exit the main lift on the first floor.
  • There is step-free access into the toilet(s), via lift.
  • The standard toilet(s) is/are approximately 7m from the main lift.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
  • There are additional ambulant cubicles with differing rail configurations.
  • The height of the wash basin(s) is 84cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.
• Baby Changing Facilities View
  • Baby change facilities are available in the toilet that was surveyed.
  • There is a flip down baby change table available.
  • The height of the baby change table is 88cm.
• Toilet Facilities 2 View
  • The male toilet is located to the right as you exit the main lift on the first floor.
  • There is step-free access to the toilet(s), via lift.
  • The standard toilet(s) is/are approximately 12m from the main lift.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 81cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.

You are on Standard Toilet(s) (Shared). Skip to the next section.

Standard Toilet(s) (Shared)