Access Guide

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Getting Help and Assistance

For additional information on accessibility at Warwick Castle please click here (new tab).
There is a member of staff available for help and assistance.
Water bowls for assistance dogs are available.
There is a designated place of safety which can be used by people who may feel scared or at risk.
The designated place of safety is located at the rear of the Castle Courtyard, beneath the Time Tower.
There are a limited number of wheelchairs and mobility scooters available.
These are free to hire.
Scooters should be booked in advance of your visit.
Wheelchairs are offered on a first come first served basis.
Warwick Castle is part of the Sunflower Lanyard Scheme. The free lanyards can be collected from the Castle Entrance.
Disabled guests are welcomed to visit with a free carer ticket. Please select the carer ticket from the options and bring valid documentation with you (as a condition of entry).
During busier periods Fast Tract Queuing is available for an individual and their carer, please speak to a member of staff for more information.
Quiet Times and Spaces - January to March (excluding half term) are generally quieter months, as is November.
Mid-week also tends to be quieter than weekends throughout the year.
10.00 to 11.00 and 15.00 to 16.00 are generally quieter times.

The Peacock Garden is located between the Oak Tree Lawn and Pageant Field.
For the Castle Grounds Access Guide please click here (new tab).
The nearest changing places is located to the right of the Conservatory Tea House.
For more information on the changing places please click here (new tab).
The nearest accessible toilet is located within the stables courtyard opposite the ticket counters.
The nearest standard toilets are located to the left and right of the Conservatory Tea House.

Access Point View
- This access point is an open gateway.
- The access point does/do contrast visually with its immediate surroundings.
- The access point opening width is 333cm.
Step(s) View
- The step(s) is/are located at the rear of the Pageant Field.
- There is/are 2 step(s).
- Steps are not clearly marked.
- Flights of steps do not have tactile paving at the top and bottom.
- Steps heights are between 15cm and 18cm.
- Steps depths are between 30cm and 45cm.
- There is not a/are not handrails at the step(s).

There is step-free access around the majority of the gardens.
The steps at the centre of the gardens can be overcome by using the pathway leading down from Oak Tree Lawn.
The surfaces of the pathways around the garden are concrete.
The pathways are over 150cm wide.
There are some uneven surfaces along routes.
There are some very slight and slight slopes in places along the pathways.
Bench seating can be found in the upper and lower sections of the garden.
Guests should be aware that there are wild peacocks in the grounds.
At busy times the gardens may become congested.

There is a/are step(s) located in the centre of the garden along the left and right pathway.
There is/are 4 step(s).
The step(s) is/are not clearly marked.
The height of the step(s) is/are between 15cm and 18cm.
The height of the step(s) is/are 15cm.
The depth of the step(s) is/are between 30cm and 45cm.
There is not a/are not handrail(s) at the step(s).

There is a/are step(s) located on the left and right pathways at the rear of the garden.
There is/are 4 step(s).
The step(s) is/are not clearly marked.
The height of the step(s) is/are between 15cm and 18cm.
The height of the step(s) is/are 16cm.
The depth of the step(s) is/are between 30cm and 45cm.
There is not a/are not handrail(s) at the step(s).