Access Guide
Getting Help and Assistance
- For additional information on accessibility at Warwick Castle please click here (new tab).
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available.
- There is a designated place of safety which can be used by people who may feel scared or at risk.
- The designated place of safety is located at the rear of the Castle Courtyard, beneath the Time Tower.
- There are a limited number of wheelchairs and mobility scooters available.
These are free to hire.
Scooters should be booked in advance of your visit.
Wheelchairs are offered on a first come first served basis.
Warwick Castle is part of the Sunflower Lanyard Scheme. The free lanyards can be collected from the Castle Entrance. - Disabled guests are welcomed to visit with a free carer ticket. Please select the carer ticket from the options and bring valid documentation with you (as a condition of entry).
- During busier periods Fast Tract Queuing is available for an individual and their carer, please speak to a member of staff for more information.
- Quiet Times and Spaces -
January to March (excluding half term) are generally quieter months, as is November.
Mid-week also tends to be quieter than weekends throughout the year.
10.00 to 11.00 and 15.00 to 16.00 are generally quieter times.
Summary
- The Conqueror's Fortress is located to the right as you walk through River Road.
- For the Castle Courtyard Access Guide please click here (new tab).
- The nearest changing places is located to the right of the Conservatory Tea House.
- For more information on the changing places please click here (new tab).
- The nearest accessible toilet is located within the Great Hall and Upper State Rooms, ahead as you enter from the accessible entrance.
- The nearest standard toilets are located at the rear of the castle courtyard, in the Undercroft, there is stepped only access to these toilets.
Step(s) (Castle Courtyard to Conqueror's Fortress)
- There is a/are step(s) located at the bottom right as you face the attraction.
- There is/are 9 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- The depth of the steps are 28cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up the step(s).
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Conqueror's Fortress Ascent
- The access to the viewing point at the top of the Castle Fortress is via a series of ramps and steps.
- The gradient of the ramps vary from slight to steep in places.
- There are wooden fences alongside the ramps.
- The minimum width of the ramps is 80cm.
- There are sets of steps located between the ramps.
- The number of steps varies between 3 and 20, depending on location.
- The steps are not clearly marked.
- There are handrails on both sides or wooden fencing of the steps.
- There are information board located along the pathway at various points.
Conqueror's Fortress Viewing Area
- The viewing area has panoramic views across the countryside.
- There is step-free access to the viewing area.
- There is a block paved path leading from the route down to the Castle Grounds.
- The path is uneven places.
- The surface of the flooring either side of the path is loose chippings.
- There is bench seating available.
- There are binoculars available to use, there is no charge.
- The height of the binoculars from the floor is 140cm.
Conqueror's Fortress Descent
- The descent from the viewing area is down a series of ramps and slopes.
- The gradient of the ramps vary from slight to steep in places.
- There are wooden fences alongside the ramps.
- The minimum width of the ramps is 80cm.
- There are sets of steps located between the ramps.
- The number of steps varies between 4 and 21, depending on location.
- The steps are not clearly marked.
- There are handrails on both sides of the steps.
- There are information board located along the pathway at various points.