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The Princess Tower

Warwick Castle, Warwick, Warwickshire, CV34 6AH

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Access Guide

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Getting Help and Assistance

  • For additional information on accessibility at Warwick Castle please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Water bowls for assistance dogs are available.
  • There is a designated place of safety which can be used by people who may feel scared or at risk.
  • The designated place of safety is located at the rear of the Castle Courtyard, beneath the Time Tower.
  • There are a limited number of wheelchairs and mobility scooters available.
    These are free to hire.
    Scooters should be booked in advance of your visit.
    Wheelchairs are offered on a first come first served basis.
    Warwick Castle is part of the Sunflower Lanyard Scheme. The free lanyards can be collected from the Castle Entrance.
  • Disabled guests are welcomed to visit with a free carer ticket. Please select the carer ticket from the options and bring valid documentation with you (as a condition of entry).
  • During busier periods Fast Tract Queuing is available for an individual and their carer, please speak to a member of staff for more information.
  • Quiet Times and Spaces - January to March (excluding half term) are generally quieter months, as is November.
    Mid-week also tends to be quieter than weekends throughout the year.
    10.00 to 11.00 and 15.00 to 16.00 are generally quieter times.

Summary

  • The Princess Tower is located in the Castle Courtyard, to the right of the Great Hall.
  • For the Castle Courtyard Access Guide please click here (new tab).
  • The nearest changing places is located to the right of the Conservatory Tea House.
  • For more information on the changing places please click here (new tab).
  • The nearest accessible toilet is located within the Great Hall and State Room, ahead as you enter from the accessible entrance.
  • The nearest standard toilets are located at the rear of the castle courtyard, in the Undercroft, there is stepped only access to these toilets.
  • For visitors who are unable to go up the tower steps, it can be arranged to meet a princess in the Castle Courtyard, please speak to a member of staff. This attraction operates on time slots. Free timed tickets can be obtained from princesses located at the base of the tower.

Outside Access (Princess Tower)

  • Entrance View
    • This information is for the entrance located to the right of the Great Hall.
    • The entrance area/door is not clearly signed.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are permanently held open.
    • The width of the opening is 70cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the opening is 128cm.
    • There is not a member of staff available for assistance at this entrance.
  • Step(s) View
    • The step(s) is/are located leading up to and just beyond the entrance.
    • There is/are 13 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 18cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • The depth of the steps are 28cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the right going up the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is an area for photographs to be taken between the first and second set of doors (photograph 6).

Step(s) (Tower Stairwell)

  • There is a/are step(s) located after the entrance to the Princess Tower.
  • The step(s) is/are used to access the Princess Tower attraction space.
  • There is/are 25 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.
  • The spiral stairwell is quite narrow and may be hard to navigate.

Attraction Space(s)

  • There is not step free access throughout this attraction space.
  • There are 2 steps to enter the attraction space.
    The steps are not clearly marked.
    The steps do not have handrails.
    The steps are 17cm high.
    The going of the steps is 30cm.
  • The type of flooring in the attraction space is carpet and wood.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is not seating available within the attraction space.
  • There is a one-way route through this space.
  • Information in this area is presented by: pictorial, television/screen and actors.
  • The attraction space does play background music/noise.
  • All exhibits/attractions can be audio described.
  • Exhibits are audio described in person.
  • There is a good colour contrast between some walls and the floor in this area.
  • The lighting levels in this area are good.
  • Comments View
    • For visitors who are unable to go up the tower steps, it can be arranged to meet a princess in the Castle Courtyard, please speak to a member of staff.

Exit Point

  • This ride/attraction exit point is not signed.
  • Exit Point View
    • There is stepped access at this exit point.
    • This exit point is an open doorway.
    • The exit point does/do contrast visually with its immediate surroundings.
    • The exit point opening width is 128cm.
    • The exit point is the same as the entrance point.
  • Step(s) View
    • The steps to exit are the same as the ones to enter the attraction.