Access Guide

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Getting Help and Assistance

For additional information on accessibility at Warwick Castle please click here (new tab).
There is a member of staff available for help and assistance.
Water bowls for assistance dogs are available.
There is a designated place of safety which can be used by people who may feel scared or at risk.
The designated place of safety is located at the rear of the Castle Courtyard, beneath the Time Tower.
There are a limited number of wheelchairs and mobility scooters available.
These are free to hire.
Scooters should be booked in advance of your visit.
Wheelchairs are offered on a first come first served basis.
Warwick Castle is part of the Sunflower Lanyard Scheme. The free lanyards can be collected from the Castle Entrance.
Disabled guests are welcomed to visit with a free carer ticket. Please select the carer ticket from the options and bring valid documentation with you (as a condition of entry).
During busier periods Fast Tract Queuing is available for an individual and their carer, please speak to a member of staff for more information.
Quiet Times and Spaces - January to March (excluding half term) are generally quieter months, as is November.
Mid-week also tends to be quieter than weekends throughout the year.
10.00 to 11.00 and 15.00 to 16.00 are generally quieter times.

The Winter Birds of Prey Show is located next to the Falconer's Quest in the Castle Grounds.
For the Castle Grounds Access Guide please click here (new tab).
The nearest changing places is located to the left and right of the Conservatory Tea House.
For more information on the changing places please click here (new tab).
The nearest accessible toilet is located within the stables courtyard opposite the ticket counters.
The nearest standard toilets are located to the left and right of the Conservatory Tea House.

There is step free access throughout this attraction space.
The type of flooring in the attraction space is concrete.
There is not seating available within the attraction space.
During busy periods the attraction space can become congested.
Visitors can move around this area in any direction.
All exhibits/attractions can be audio described.
Exhibits are audio described in person.
Visitors stand on the pathway next to the performance area.
Space for a wheelchair user can be made available at the front.
Information is provided by the bird handlers using a microphone.
At certain times during the show the birds can get quite close to visitors.