Access Guide

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Getting Help and Assistance

For additional information on accessibility at Warwick Castle please click here (new tab).
There is a member of staff available for help and assistance.
Water bowls for assistance dogs are available.
There is a designated place of safety which can be used by people who may feel scared or at risk.
The designated place of safety is located at the rear of the Castle Courtyard, beneath the Time Tower.
There are a limited number of wheelchairs and mobility scooters available.
These are free to hire.
Scooters should be booked in advance of your visit.
Wheelchairs are offered on a first come first served basis.
Warwick Castle is part of the Sunflower Lanyard Scheme. The free lanyards can be collected from the Castle Entrance.
Disabled guests are welcomed to visit with a free carer ticket. Please select the carer ticket from the options and bring valid documentation with you (as a condition of entry).
During busier periods Fast Tract Queuing is available for an individual and their carer, please speak to a member of staff for more information.
Quiet Times and Spaces - January to March (excluding half term) are generally quieter months, as is November.
Mid-week also tends to be quieter than weekends throughout the year.
10.00 to 11.00 and 15.00 to 16.00 are generally quieter times.

Zog Playground is located to the left after you the Castle Grounds, from the Stable Courtyards..
For the Castle Grounds Access Guide please click here (new tab).
The nearest changing places is located to the right of the Conservatory Tea House.
For more information on the changing places please click here (new tab).
The nearest accessible toilet is located within the stables courtyard opposite the ticket counters.
The nearest standard toilets are located within the stables courtyard opposite the ticket counters.
The nearest baby change facilities are located within the stables courtyard opposite the ticket counters.

There is a ramp/slope located just pass the entrance on the left.
The gradient of the ramp/slope is steep.
The ramp/slope is permanent.
There is not a level landing at the top of the ramp/slope.
There is a/are handrail(s) at the ramp.
The handrail(s) is/are on both sides of the ramp.
The width of the ramp/slope is 140cm (4ft 7in).
The ramp has resting areas.
The ramp can also be used to access one of the slides, which is located at the top of the ramp.

The following outdoor facilities are available: a playground with play equipment.
The routes to the outdoor facilities are at least 150cm wide.
Routes to the outdoor facilities are uneven due to the natural landscape.
Surfaces for the facilities include: rubber tarmac.
The landscape has a variety of accessible levels.
There is a route around the play equipment which is not firm and even, but is over 150cm wide.
The play equipment is in easy reach for seated and standing users, and users of different heights.
The following accessible play experiences are available: viewing, social play, sliding, sensory (visual, audible, or tactile), balancing, crawling, swinging and climbing.
The following play experiences are also available: swinging and sliding.
The flooring throughout the playground undulates with slight and steep slopes.
There is a seating area with stools and bench seating.
There is loud audio equipment which constantly plays sound effects and music.