You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a conference centre with a variety of meeting spaces.
  • Facilities available in the venue include: toilets with adaptations, standard toilets, lounges and meeting spaces.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point.
  • The nearest train station is Canley. Coventry (Mainline Station) is also available.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have stepped access: some meeting spaces have steps along the walkways to them. These can be avoided by accessing the building via the single or double door entrances at the lower end of the building.
  • Access throughout may include doors permanently held open.
  • Levels 0, 1 ,2 and 3 can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located within the quiet room on level 0.
  • Documents are available in the following formats: large print (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
• Related Access Guides View
  • View information on Radcliffe Hotel (opens new tab) .

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the front of the building.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 3 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 490cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 130cm.
  • The nearest designated bay is 12m from the accessible entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
  • View information on parking policies/charges (opens new tab).
  • Please register your vehicle at reception.
• Electric Vehicle Charging Points View
  • There are more than 10 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 245cm (width) x 500cm (depth).
  • The controls are not at a suitable height for a wheelchair user.
  • The nozzle holster is not at a suitable height for a wheelchair user.
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located to the left of the accessible entrance.
  • There is a dropped kerb without tactile paving from the drop-off point.
• Public Car Parks View
  • EV charging points are managed via an App which guests can download (Zest)..

You are on Entrance (Accessible). Skip to the next section.

Entrance (Accessible)

• This entrance is located in the car park.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is an intercom at a height of 125cm.
• There is a key fob/card reader at a height of 104cm.
• There is a single automatic door at this entrance.
• The door opens towards you.
• There is a push pad at a height of 87cm.
• The width of the opening is 93cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is a push pad or push button to exit at a height of 90cm.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located to the right after entering via the accessible entrance.
• The distance from the accessible entrance is 4m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 72cm.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests.
• Furniture available in this area includes: coffee tables.

You are on Entrance (Lower Ground Floor). Skip to the next section.

Entrance (Lower Ground Floor)

• This entrance is located at the far left of the building, referred to as the lower end.
• The approach to the entrance has uneven surfaces.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a key fob/card reader at a height of 116cm.
• The fob/card reader is to enable staff access only.
• There are double manual doors at this entrance.
• The doors open towards you.
• The width of the opening is 148cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium visual contrast.
• There is a push pad or push button to exit at a height of 123cm.
• There is step-free level access as you enter.

You are on Room (Lower Ground Floor - Quiet Space). Skip to the next section.

Room (Lower Ground Floor - Quiet Space)

• The room is located along the lower ground floor corridor.
• The distance from the lower ground entrance is 18m.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door opens both ways.
• The width of the opening is 78cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• There is deep pile carpet in some areas.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: coffee tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were low at the time of the survey.

You are on Getting Around (Conference Centre Corridors). Skip to the next section.

Getting Around (Conference Centre Corridors)

• There is step-free level access throughout the majority of areas, this may include the use of a lift.
• The following areas have stepped access: conference spaces 1-12. Step-free access to these spaces is available via the accessible entrance.
• Access throughout may include doors permanently held open.
• There is a high visual contrast between the walls and floor in all areas.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests.
• Lighting levels vary due to the size of the space.

You are on Toilet with Adaptations (Level 0 - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Level 0 - Left Hand Transfer)

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• Access View
  • The toilet surveyed is located on level 0, in the lower end of the building.
  • The distance from the double doors external entrance is 12m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens both ways and has a low visual contrast.
  • The width of the door opening is 80cm.
  • The door has a twist lock.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 160cm (width) x 191cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 95cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 88cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 105cm from the floor.
  • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 104cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 103cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 105cm and 140cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Standard Toilet Facilities (Level 0 - Male). Skip to the next section.

Standard Toilet Facilities (Level 0 - Male)

• The male standard toilet facilities were surveyed.
• The toilets are located along the level 0 corridor.
• The distance from the double doors external entrance is 7m.
• The most accessible route has step-free level access.
• There is step-free level access into the toilets.
• There is pictorial and written text signage on or near the door.
• Internally the door has a high visual contrast.
• There are ambulant toilet facilities available.
• The ambulant cubicle has horizontal grab rails on both sides.
• There is a wash basin, a soap dispenser and a hand dryer available.
• The wash basin has a sensor tap.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Standard Toilet Facilities (Level 0 - Female). Skip to the next section.

Standard Toilet Facilities (Level 0 - Female)

• The female standard toilet facilities were surveyed.
• The toilets are located along the level 0 corridor.
• The distance from the double doors external entrance is 7m.
• The most accessible route has step-free level access.
• There is step-free level access into the toilets.
• There is pictorial and written text signage on or near the door.
• Internally the door has a high visual contrast.
• There are ambulant toilet facilities available.
• The ambulant cubicle has horizontal grab rails on both sides.
• There is a wash basin, a soap dispenser and a hand dryer available.
• The wash basin has a sensor tap.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Eating and Drinking (Level 0 - Lounge). Skip to the next section.

Eating and Drinking (Level 0 - Lounge)

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• Location and Service View
  • The level 0 lounge is located outside of the lift.
  • The most accessible route has step-free level access.
  • This area has self service counters.
  • There is not a hearing assistance system.
  • Most diets can be catered for. Allergens are displayed and staff can advise. Where there are very specific requirements, a call in advance of your visit can be arranged to discuss with the team.
• Order and Payment View
  • The self-service counter was surveyed.
  • The counter is located opposite the lift.
  • There is step-free level access to the counter.
  • The height of the counter is 92cm.
  • There is not a lowered section at the counter.
  • The height of the touchscreen display ranges from 123cm to 148cm from the floor.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: high stools.
  • Furniture available in this area includes: high tables.
  • The tables are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located in the lower end of the building.
• The distance from the double doors external entrance is 15m.
• The most accessible route to the lift has step-free level access.
• Levels 0, 1, 2 and 3 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a low colour contrast, Braille markings and tactile markings.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 78cm.
• The internal dimensions of the lift are 105cm (width) x 140cm (depth).
• The internal lift control buttons have tactile markings, a low visual contrast and Braille markings.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a hearing assistance alarm system, a list of floor services/facilities, a visual floor indicator, a separate door to exit and a mirror to aid reversing.
• Lighting levels were low at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located next to the lift.
• Levels 0, 1, 2 and 3 can be accessed by these stairs.
• The steps have low visual contrast markings and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There are 8 steps between levels 0 and 1, 10 between levels 1 and 2, and 5 between levels 2 and 3.

You are on Entrance (Level 1 - Lounge). Skip to the next section.

Entrance (Level 1 - Lounge)

• This entrance is located along the level 1 corridor.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door has a locked extension leaf.
• The door is permanently held open.
• The width of the opening is 79cm.
• The door has a high visual contrast.
• There is step-free level access as you enter.

You are on Eating and Drinking (Level 1 - Lounge). Skip to the next section.

Eating and Drinking (Level 1 - Lounge)

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• Location and Service View
  • The lounge is located along the level 1 corridor.
  • The most accessible route has step-free level access.
  • This area has self service counters.
  • Menus are displayed on the counter.
  • The following are available: drinking straws.
  • There is not a hearing assistance system.
  • Most diets can be catered for. Allergens are displayed and staff can advise. Where there are very specific requirements, a call in advance of your visit can be arranged to discuss with the team.
• Order and Payment View
  • The self-service counter was surveyed.
  • The counter is located to the left after entering the lounge.
  • There is step-free level access to the counter.
  • The height of the counter is 92cm.
  • There is not a lowered section at the counter.
  • The height of the touchscreen display ranges from 123cm to 148cm from the floor.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is patterned.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: high stools.
  • Furniture available in this area includes: high tables.
  • The tables are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Room (Ground Floor - Meeting Room - Space 2B). Skip to the next section.

Room (Ground Floor - Meeting Room - Space 2B)

• The room is located along the ground floor corridor.
• The distance from the accessible entrance is 32m.
• The most accessible route to the room has step-free level access.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The door opens outwards.
• The width of the opening is 78cm.
• There is step-free level access throughout the room.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• There is a similar door further down the corridor to access 2A.
  The layout of the room varies depending on the function or event taking place.

You are on Room (Ground Floor - Meeting Room - Space 15). Skip to the next section.

Room (Ground Floor - Meeting Room - Space 15)

• The room is located along the ground floor corridor.
• The distance from the single door entrance is 12m.
• The most accessible route to the room has step-free level access.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 77cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Table heights may vary within other syndicate spaces.

You are on Room (Ground Floor - Meeting Room - Space 17). Skip to the next section.

Room (Ground Floor - Meeting Room - Space 17)

• The room is located along the ground floor corridor.
• The distance from the single door entrance is 7m.
• The most accessible route to the room has step-free level access.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The door opens inwards.
• The width of the opening is 78cm.
• There is step-free level access throughout the room.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• The layout of the room varies depending on the function or event taking place.