Access Guide
Summary
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Getting Help and Assistance
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- Opening times for Chopstix are 12:00 - 20:00, however these may vary.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
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- Chopstix is located on the first floor, along the link bridge.
- There is step-free access, via lift, to Chopstix.
- The entrance area is clearly signed.
- For the M1 - Leicester Forest East Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- Accessible toilet facilities are located on the ground floor of the northbound services building, along the corridor to the right as you enter and on the ground floor of the southbound services, to the front right of the building.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
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- There is a counter where food and drink can be ordered.
- Ordering is at the right hand side of the counter, payment and collection is at the left hand side of the counter.
- Staff can bring food and/or drinks to tables.
- Menu types include; menu boards.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Asian cuisine.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- Background music is played throughout this area.
- There is not a hearing assistance system .
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 87cm.
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Self-Service Touchscreens
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- Self-service touchscreens are not available for ordering.
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Service Counter
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- The height of the counter is 95cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
Seating Area (First Floor - Link Bridge)
- The seating area is located on the first floor, in the central area of the link bridge.
- There is step-free access to the seating area, via lift.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are chairs without armrests, booths, high tables, bench seats, high stools and tables available.
- Some chairs are fixed to the floor.
- Tables are not permanently fixed to the floor.
- The distance between the floor and the underside of the lowest table is 73cm.
- The distance between the floor and the underside of the highest table is 94cm.
- The standard height for the underside of tables is 73cm.
- Background music is played throughout this area.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Lighting levels are good.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitisers range between 87cm and 103cm.