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Burger King - M1 - London Gateway Services - Welcome Break

M1 - London Gateway Services - Welcome Break, M1 Junction 2/4, Mill Hill, Edgware, London, NW7 3HU

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Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a food and drink ordering touchscreen, a counter where food and drink can be ordered and full table service available via online app.
    • Customers can either use the self service machines or use the counter to the right to order and pay.
      The counter on the left is then used to collect the order.
      This counter has a tv display to let you know your order is ready.
      The Welcome Break app can also be used to place orders.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus, online menus and picture wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • The type of food served here is fast food.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Music is played everywhere.
    • There is not a hearing assistance system .
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 85cm.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 110cm to 178cm from the floor.
    • The lowest height of the touchscreen card machines is 85cm.
    • The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
  • Service Counter View
    • The height of the counter is 96cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are good.

Seating Area

  • The seating area is located ahead and to the left as you enter the services building.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are tables, bench seats and chairs without armrests available.
  • Some chairs are fixed to the floor.
  • Some tables are fixed to the floor.
  • The distance between the floor and the underside of the lowest table is 66cm.
  • The distance between the floor and the underside of the highest table is 106cm.
  • The standard height for the underside of tables is 70cm.
  • Music is played everywhere.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Lighting levels are varied.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 85cm.
  • There are plug sockets available throughout the seating areas.