Access Guide

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Summary

Getting Help and Assistance View
- Subway is open 07:00 - 02:00 Monday to Sunday.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
Access View
- Subway is located ahead, to the right after you enter the services building.
- There is step-free access to Subway.
- The entrance area is clearly signed.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- For the M1 - Newport Pagnell Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).
Toilet Facilities View
- The Changing Places facility is located to the rear left of the services building.
- Accessible toilet facilities are located to the rear left of the services building.
- For detailed information about the toilet facilities please click here (new tab).

Service and Menus View
- There is a counter where food and drink can be ordered.
- Customers order from the far right of the counter, then continue to the left side of the counter to pay and collect.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus and picture wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold subway sandwiches and salads.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- Music is played everywhere.
- There is not a hearing assistance system.
Self-Service Touchscreens View
- Self-service touchscreens are not available for ordering.
Service Counter View
- The height of the counter is 86cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are good.

The seating area is located ahead and to the right as you enter from the main entrance.
There is step-free access to the seating area.
There is sufficient space for a wheelchair user to use the seating area.
In this area there are tables, booths, bench seats and chairs without armrests available.
Some chairs are fixed to the floor.
Tables are not permanently fixed to the floor.
The standard height for the underside of tables is 73cm.
Music is played everywhere.
There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
Lighting levels are good.
There is a/are hand sanitiser(s) in this area.
The height of the hand sanitiser(s) is/are 84cm.

Comments View
- Photographs 1-3 shows the seating next to WHSmith and Subway.
- Photographs 4-8 shows the seating next to Burger King and KFC.