You are on Summary. Skip to the next section.

Summary

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• Getting Help and Assistance View
  • This motorway services is open 24 hours.
  • There is a member of staff available for help and assistance.
  • Customers can visit WHSmith if assistance is needed.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are available.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Services Available View
  • The following services are available here; a hotel, a petrol station, electric car charging points, cash machines, free WiFi and a defibrillator.
• Toilets and Changing Facilities Available View
  • The following facilities are available here; a Changing Places facility, baby changing facilities, standard toilets and an accessible toilet.
  • For detailed information on the toilets available please click here (new tab).
  • The Virtual Access Guide below shows the route from the Blue Badge parking bays to the Changing Places facility, please click the link below.
  • For a Virtual Route Guide to the toilet facilities please click here (new tab).
  • The Virtual Access Guide below shows the route from the Blue Badge parking bays to the accessible toilet, please click the link below.
  • For a Virtual Route Guide to the toilet facilities please click here (new tab).
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
• Shops View
  • The following shops are available here; Waitrose, WHSmith and Top Gift.
  • For the Waitrose AccessAble Access Guide please click here (new tab).
  • For the WHSmith AccessAble Access Guide please click here (new tab).
  • For the Top Gift AccessAble Access Guide please click here (new tab).
• Catering Facilities View
  • The following catering facilities are available here; Burger King, KFC, Starbucks and Subway.
  • For the Burger King AccessAble Access Guide please click here (new tab).
  • For the KFC AccessAble Access Guide please click here (new tab).
  • For the Starbucks AccessAble Access Guide please click here (new tab).
  • For the Starbucks - Food Court AccessAble Access Guide please click here (new tab).
  • For the Subway AccessAble Access Guide please click here (new tab).
• Hotels View
  • The following hotels are available here; Ramada.
• Adjoining Motorway Services View
  • There is an adjoining motorway services building which can be accessed via an internal bridge.
  • The following services are available at the adjoining motorway services; a petrol station, electric car charging points, cash machines and free WiFi.
  • The following facilities are available at the adjoining motorway services; an accessible toilet, standard toilets, baby changing facilities and shower facilities.
  • For the M1- Newport Pagnell Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

• The services are located directly off the M1 between junctions 14 and 15, with Northampton to the north and Milton Keynes to the south.
• There is signage along the motorway indicating the distance to the services.
• The northbound car park has 7 Blue Badge parking bays, 5 electric vehicle charging points and a number of parent and child and standard parking bays. The southbound car park has 4 Blue Badge parking bays, 5 electric vehicle charging points and a number of standard parking bays.
• There is ample coach parking available at both northbound and southbound services.

You are on Petrol Station. Skip to the next section.

Petrol Station

• The following services/facilities are available at the petrol station; a cash machine and accessible and standard toilet facilities.
• For detailed information on the petrol station please click here (new tab).

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The car park is located opposite the services entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • There is lighting in the car park.
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
  • Additional parking is available outside the petrol station.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • There is signage available to direct users to the Blue Badge parking bays .
  • There is/are 7 designated Blue Badge parking bay(s) within the car park.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 470cm.
  • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
  • The marked zones around the Blue Badge parking bay(s) have not got at least the recommended width of 120cm .
  • The marked zones are 110cm in width and covers the sides.
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
• Paying View
  • Parking charges apply after a limited time.
  • Free parking for all users is limited to 2 hours.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment for parking charges is made via an app/online.
  • To see the parking charges please click here (opens new tab).
  • Payment can be made at the WHSmith and petrol station counters.
• Access from the Car Park View
  • Pedestrian walkways are not available in the car park.
  • The nearest designated Blue Badge parking bay is approximately 16m from the main entrance.
  • There are dropped kerbs and slopes/ramps from the Blue Badge bay(s) to the building.
  • The entrance is clearly visible from the Blue Badge parking bay(s).

You are on Electric Vehicle Charging Points (GRIDSERVE). Skip to the next section.

Electric Vehicle Charging Points (GRIDSERVE)

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• Standard Electric Vehicle Charging Point(s) View
  • There is a/are electric vehicle charging point(s) available.
  • The provider of the charging point(s) is GRIDSERVE.
  • Rapid charging is available.
  • The electric vehicle charging point(s) is/are located to the far right as you face the main entrance.
  • Staff are able to provide assistance with the electric vehicle charging points.
  • Customers can get assistance by either phoning the services or going in and asking for help at WHSmith.
  • There is/are 5 electric vehicle charging point(s).
  • The electric vehicle charging bay(s) is/are clearly marked.
  • The dimensions of the electric vehicle charging bay(s) surveyed are 250cm x 420cm.
  • The charging point(s) is/are located to the front as you approach the bay(s).
  • The height range of the electric vehicle charging point controls/screen is 155cm to 185cm.
  • The height range of the electric vehicle charging point nozzle slot is 125cm to 145cm.
  • An app is required to use the charging point(s).
  • Parking charges apply for all users (including Blue Badge holders).
  • Charging for all users is limited to 45 minutes.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment for charging is made over the phone and via an app/online.
  • For more information and a guide to electric vehicle charging please click here.

You are on Seating Area (Outside). Skip to the next section.

Seating Area (Outside)

• The seating area is located outside the main entrance.
• There is step-free access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are picnic tables with fixed seating available.
• All chairs are fixed to tables.
• Tables are not permanently fixed to the floor.
• The standard height for the underside of tables is 70cm.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the services building.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Welcome Break'.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 250cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 240cm.
  • There are bollards at this entrance.
  • The minimum width between the bollards is 120cm.
  • The height of the bollard(s) is 77cm.
  • The bollards do contrast visually with the paving.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 84cm.
• Ramp/Slope View
  • The ramp/slope is located on the approach and between the two sets of doors.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the majority of the building.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There are mats on the floor that might be perceived as holes.
  • There is high colour contrast between the walls and floor in the majority of walkways.
  • The lighting levels are good.
  • Music is played everywhere.
  • The cash machine(s) is/are located to the right as you enter, next to the southbound linkway stairs.
  • The controls/screen heights of the cash machine(s) vary between 89cm and 120cm.
  • There are hand sanitisers in the building.
  • The height of the hand sanitiser(s) is/are 84cm.
• Signage View
  • There is signage for the shop(s)/restaurant(s) available.
  • The colour, design and typeface of signs is consistent throughout the building.

You are on Stairs (Northbound Stairs to Link Bridge). Skip to the next section.

Stairs (Northbound Stairs to Link Bridge)

• The stairs are located ahead, to the right as you enter the northbound services building, just beyond Starbucks.
• There are manual doors to enter the stairwell.
  These doors are double with a locked leaf, open away from you (push), are heavy and have an opening width of 68cm.
• All floors are accessible by these stairs.
• The floors which are accessible by stairs are G and 1.
• There are 21 steps between floors.
• The height of the steps are not between the recommended 15cm and 18cm.
• The height of the steps are 13cm.
• The depth of the steps are not between the recommended 30cm and 45cm.
• The depth of the steps are 26cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the steps.
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities/services are not provided on landings.
• The lighting levels at the steps are good.
• The services which are not accessible include; first floor and southbound services.

You are on Link Bridge (Northbound and Southbound). Skip to the next section.

Link Bridge (Northbound and Southbound)

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• Access and Circulation View
  • The link bridge is internal.
  • There is stepped access to the bridge.
  • There is step-free access along the bridge.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is high colour contrast between the walls and floor in the majority of walkways.
  • The lighting levels are moderate to good.
  • Music is played everywhere.
• Signage View
  • Wayfinding signage is not provided.

You are on Stairs (Southbound Stairs to Link Bridge). Skip to the next section.

Stairs (Southbound Stairs to Link Bridge)

• The stairs are located ahead, to the right as you enter the southbound services building.
• All floors are accessible by these stairs.
• The floors which are accessible by stairs are G and 1.
• There are 28 steps between floors.
• The height of the steps are between the recommended 15cm and 18cm.
• The height of the steps are 15cm.
• The depth of the steps are not between the recommended 30cm and 45cm.
• The depth of the steps are 29cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the steps.
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities/services are not provided on landings.
• The lighting levels at the steps are moderate to good.
• The services which are not accessible include; first floor and the northbound services.

You are on Seating Area. Skip to the next section.

Seating Area

• The seating area is located ahead and to the right as you enter from the main entrance.
• There is step-free access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are chairs without armrests, bench seats, tables and booths available.
• Some chairs are fixed to the floor.
• Tables are not permanently fixed to the floor.
• The standard height for the underside of tables is 73cm.
• Music is played everywhere.
• There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• Lighting levels are good.
• There is a/are hand sanitiser(s) in this area.
• The height of the hand sanitiser(s) is/are 84cm.

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• Comments View
  • Photographs 1-3 shows the seating next to WHSmith and Subway.
  • Photographs 4-8 shows the seating next to Burger King and KFC.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and Access View
  • The facility is located to the rear left of the services building.
  • The facility is approximately 34m from the main entrance.
  • The facility is in addition to standard and accessible toilets.
  • There is level access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The contrast between the external door(s) and wall(s) is high.
  • The contrast between the internal door(s) and wall(s) is high.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from WHSmith.
  • There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • There is pictorial signage on or near the door.
  • The door(s) open(s) outwards.
  • The door(s) is/are easy to open.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door opening is 103cm.
  • The dimensions of the facility are 305cm x 430cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The contrast between the walls and floor is medium.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 85cm.
  • The transfer space on the left as you face the toilet is 120cm.
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The contrast between the dropdown rail(s) and wall is high.
  • As you face the toilet there are vertical grab rails on both sides.
  • The contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The height of the toilet seat above floor level is 48cm.
  • There is a lever flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 92cm.
  • The toilet has a cistern.
  • The toilet seat contrast is high.
  • There is an emergency pull cord alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 180cm.
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is not a shower unit with a detachable shower head.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 73cm.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The contrast between the wash basin grab rail(s) and wall is high.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is at the recommended height of 80cm-100cm.
  • The height of the wall fixed soap dispenser is 90cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
  • The height of the wide paper roll dispenser is 100cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 90cm.
  • There is not a towel dispenser.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • There is a/are sanitary and clinical waste disposal units.
  • There is an emergency pull cord alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is a/are coat hook(s).
  • The coat hooks are 100cm and 136cm from the floor.
  • There is not a hand sanitiser.
  • There is not a red flashing fire alarm beacon within the toilet.
  • The lighting levels are good.
  • The lighting is activated by a sensor.

You are on Accessible Toilet (No Transfer Space). Skip to the next section.

Accessible Toilet (No Transfer Space)

• Accessible toilet facilities are available.

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• Location and Access View
  • This accessible toilet is located to the rear left of the services building.
  • This accessible toilet is approximately 32m from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The signage says 'Baby Change, Inclusive'.
  • The contrast between the external door(s) and wall(s) is high.
  • The door(s) open(s) outwards.
  • The door(s) is/are easy to open.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet opening is 91cm.
  • The contrast between the internal door(s) and wall(s) is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door(s) is low.
• Toilet Features View
  • The dimensions of the accessible toilet are 125cm x 240cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • The lighting is activated by a sensor.
  • There is not a lateral transfer space.
  • There is a flush.
  • There is a spatula type lever flush.
  • There is a dropdown rail.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm.
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 88cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 88cm.
  • The contrast between the hand dryer and the wall is poor.
  • There is not a hand sanitiser.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby changing table available.
  • The height of the baby changing table is 71cm.
• Comments View
  • Please note the transfer space is only 43cm due to the shape of the room.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located to the rear left of the services building.
  • There is step-free access into the toilet(s).
  • The toilet(s) is/are approximately 39m from the main entrance.
  • There is pictorial signage on or near the toilet entrance.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.
  • The lighting is activated by a sensor.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 100cm.
  • There are two ambulant cubicles on the left hand side at the rear of the female toilets.
• Toilet Facilities 2 View
  • The male toilet is located to the rear left of the services building.
  • There is step-free access into the toilet(s).
  • The toilet(s) is/are approximately 39m from the main entrance.
  • There is pictorial signage on or near the toilet entrance.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.
  • The lighting is activated by a sensor.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 100cm.
  • At the time of survey (April 2022) the ambulant toilets were out of order.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• The parent and baby room is located to the rear left of the services building.
• The parent and baby room is approximately 30m from the main entrance.
• There is step-free access into the parent and baby room.
• There is pictorial signage on or near the parent and baby room door.
• The signage says 'Baby Change'.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 91cm.
• The contrast between the external door(s) and wall(s) is high.
• The contrast between the internal door(s) and wall(s) is high.
• The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby changing table is not height adjustable.
• The height of the baby changing table once extended is 91cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 91cm.
• The wash basin tap type is sensor.
• There is/are not chair(s) in the parent and baby room.
• There is not a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are good.
• The lighting is activated by a sensor.
• There is a hand sanitiser.
• The height of the hand sanitiser is 130cm.

You are on Standard Shower. Skip to the next section.

Standard Shower

• The shower facilities are located to the rear left of the services building.
• The shower facilities are approximately 30m from the main entrance.
• There is step-free access to the shower facilities.
• A key is required for the shower facilities.
• The key can be obtained from WHSmith.
• There is pictorial signage on or near the shower door.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 82cm.
• The contrast between the external door(s) and wall(s) is high.
• The contrast between the internal door(s) and wall(s) is high.
• The lighting levels are good.
• The lighting is activated by a sensor.
• There is level access into the shower.
• There is a push button to activate the shower at a height of 145cm.
  There is a sink on the left as you enter that is 85cm in height and has a sensor activated tap.

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• Comments View
  • There are a total of 3 showers available.
  • One in the female standard toilets, one in the male standard toilets and the one surveyed which was in the corridor next to the accessible toilet.

You are on Emergency Evacuation Procedure. Skip to the next section.

Emergency Evacuation Procedure

• There is an audio alarm for emergencies.
• Fire wardens/marshals are available on site.
• There is not a/are not internal refuge point(s).
• There is not an Evac Chair available at the refuge point(s).
• People exit the building using the fire exits or main entrance.
• There is an external emergency meeting point.
• The external emergency meeting point is located outside the Ramada Hotel, to the left as you face the main entrance.

You are on Hidden Disabilities Sunflower. Skip to the next section.

Hidden Disabilities Sunflower

• The Hidden Disabilities Sunflower helps businesses support colleagues and customers with non-visible disabilities. It is a simple tool for someone to voluntarily share that they have a disability or condition that may not be immediately apparent and may need a helping hand, understanding, or more time. View more information about this venue on the Hidden Disabilities Sunflower website (opens new tab).