Access Guide
Summary
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Getting Help and Assistance
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- The opening times for this venue are 10:00 to 22:00 Monday to Sunday.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available.
- There is not a hearing assistance system.
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Access
View
- Burger King is located at the rear of the venue.
- There is step-free access to Burger King.
- The entrance area is clearly signed.
- For the M1 - Woodall Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- Accessible toilet facilities are located at the rear right of the services building.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
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- There is a counter where food and drink can be ordered, full table service available via online app and a touchscreen ordering service available.
- Orders are placed via the touchscreens, via the Welcome Break app or at the right hand side of the counter.
Orders are collected at the left hand side of the counter.
There is overhead signage showing the order progress and staff call out the order number when the order is ready. - Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus and online menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is fast food.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- Music is played everywhere.
- There is not a hearing assistance system .
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Self-Service Touchscreens
View
- Self-service touchscreens are available for ordering.
- The touchscreens are 113cm to 182cm from the floor.
- The lowest height of the touchscreen card machines is 94cm.
- The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
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Service Counter
View
- The height of the counter is 80cm.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are good.
- There is a service hatch that is 104cm in height.
Seating Area
- The seating area is located to the rear of the services building as you enter.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are high tables, tables, bench seats, chairs without armrests and high stools available.
- Some chairs are fixed to tables and the floor.
- Some tables are fixed to the floor.
- The distance between the floor and the underside of the lowest table is 72cm.
- The distance between the floor and the underside of the highest table is 98cm.
- The standard height for the underside of tables is 72cm.
- The surface height of the lowest table is 75cm.
- The surface height of the highest table is 103cm.
- The surface height of the tables is 75cm.
- Background music is played throughout this area.
- Lighting levels are good.