Access Guide
Summary
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Getting Help and Assistance
View
- The opening times for this venue are 07:00 to 19:00 Monday to Sunday.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
View
- Starbucks is located to the centre of the services building.
- There is step-free access to Starbucks.
- The entrance area is clearly signed.
- For the M1 - Woodall Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).
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Toilet Facilities
View
- Accessible toilet facilities are located to the rear right of the services building.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
View
- There is a counter where food and drink can be ordered.
- Orders are placed at the centre of the counter.
Orders are collected at the left hand side of the counter, and staff call out the order or order name when the order is ready.
. - Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold sandwiches and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- Background music is played throughout this area.
- There is not a hearing assistance system .
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Service Counter
View
- The height of the counter is 115cm.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 86cm.
- There is not a clear knee recess beneath the lowered section of the counter.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
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Seating Area
View
- There is step-free access throughout.
- There is sufficient space for a wheelchair user to use the seating area.
- The majority of tables are accessible to wheelchair users.
- In this area there are tables, high tables, bench seats, high stools and chairs without armrests available.
- Some chairs are fixed to the floor.
- Some tables are fixed to the floor.
- The height between the floor and the underside of the lowest table is 70cm.
- The distance between the floor and the underside of the highest table is 73cm.
- The standard height for the underside of tables is 73cm.
- The surface height of the highest table is 107cm.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are low to moderate.
Ramp(s) or Slope(s) (Seating Area)
- There is a ramp/slope located between the Starbucks seating area and the services building concourse.
- The ramp/slope is used to access the Starbucks seating area.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The lighting levels at the ramp/slope are moderate to good.
- This ramp/slope can be bypassed by accessing the seating area from the service counter area.