Access Guide
Summary
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Getting Help and Assistance
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- The opening times for this venue are Monday to Sunday, 10:00 to 22:00.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
View
- Burger King is located at the rear right of the services building.
- There is step-free access to Burger King.
- The entrance area is clearly signed.
- For the M1 - Woodall Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- Accessible toilet facilities are located to the rear right of the services building.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
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- There is a food and drink ordering touchscreen, a counter where food and drink can be ordered and full table service available via online app.
- Orders are placed either via the Welcome Break app, the touchscreens or at the right hand side of the counter.
Orders are collected at the left hand side of the counter.
There is an overhead screen displaying order progress and staff call out the order number when it is ready. - Staff can bring food and/or drinks to tables.
- Menu types include; online menus and written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is burgers and fries.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- Background music is played throughout this area.
- There is not a hearing assistance system .
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 126cm.
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Self-Service Touchscreens
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- Self-service touchscreens are available for ordering.
- The touchscreens are 110cm to 178cm from the floor.
- The lowest height of the touchscreen card machines is 100cm.
- The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
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Service Counter
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- The height of the counter is 96cm.
- There is not a lowered section of the counter.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are good.
Seating Area
- The seating area is located at the centre and the left of the building, ahead as you enter.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are chairs without armrests, bench seats, booths and tables available.
- Some chairs are fixed to the floor.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 73cm.
- Background music is played throughout this area.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- Lighting levels are good.