Access Guide
Summary
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Getting Help and Assistance
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- The opening times for this venue are Monday to Sunday, 06:00 to 20:00.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
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- Starbucks is located ahead on the left as you enter the services building.
- There is step-free access to Starbucks.
- The entrance area is clearly signed.
- There is a small lip on the threshold of this entrance area, with a height of 2cm or below.
- For the M1 - Woodall Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- Accessible toilet facilities are located to the right as you enter the services building.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
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- There is a counter where food and drink can be ordered.
- Orders are placed and paid for at the centre of the counter.
Orders are collected at the right hand side of the counter.
Staff call out the order, or order name, when it is ready to collect. - Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold sandwiches and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- Background music is played throughout this area.
- There is not a hearing assistance system .
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Service Counter
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- The height of the counter is 117cm.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 93cm.
- There is not a clear knee recess beneath the lowered section of the counter.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are good.
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Comments
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- There is a slight lip to enter/exit the counter area.
Seating Area
- The seating area is located at the centre and the left of the building, ahead as you enter.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are chairs without armrests, bench seats, booths and tables available.
- Some chairs are fixed to the floor.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 73cm.
- Background music is played throughout this area.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- Lighting levels are good.