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Pizza Express - M3 - Fleet Services - Southbound - Welcome Break

M3 - Fleet Services - Southbound - Welcome Break, M3 - Junction 4a/5, Fleet, Hampshire, GU51 1AA

Access Guide

Show Easy Read

Summary

Entrance

  • Entrance View
    • This information is for the entrance located just inside the entrance to the main services.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'PIZZAEXPRESS'.
    • There is step-free access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 164cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
    • There is an assistance bell to the left of the entrance. The height of the bell is 99cm.

Eating / Drinking

  • Service and Menus View
    • There is full table service.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; handheld menus and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • The type of food served here is Italian.
    • Takeaway cups are not available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Music is played everywhere.
    • There is a hearing assistance system .
    • The system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 29/01/2025.
    • The hearing assistance system was working at the time of testing.
    • There is a portable card machine available for payment.
  • Seating Area View
    • There is step-free access throughout.
    • There is sufficient space for a wheelchair user to use the seating area.
    • The majority of tables are accessible to wheelchair users.
    • In this area there are chairs without armrests, tables and bench seats available.
    • Some chairs are fixed to the floor.
    • Tables are not permanently fixed to the floor.
    • The height between the floor and the underside of the lowest table is 71cm.
    • The distance between the floor and the underside of the highest table is 75cm.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.

Outside Access (Outdoor Seating)

  • Entrance View
    • This information is for the entrance located to the rear of the restaurant.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 143cm.
    • There is a small lip on the threshold of this entrance, with a height of 2cm or below.

Seating Area (Outside)

  • The seating area is located to the rear of the restaurant, through the doors.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are bench seats, tables and chairs with armrests available.
  • Chairs are not permanently fixed to the floor.
  • Tables are not permanently fixed to the floor.
  • The standard height for the underside of tables is 72cm.

Toilet with Adaptations (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located to the left from the entrance.
    • This accessible toilet is approximately 10m from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is high.
    • The door(s) open(s) outwards.
    • The door(s) is/are easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 75cm.
    • The contrast between the internal door(s) and wall(s) is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door(s) is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 152cm x 230cm.
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • The lighting is activated by a sensor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm.
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and pedal bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 85cm and 156cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 85cm.
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser can be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 90cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 70cm.
    • The contrast between the hand dryer and the wall is good.
    • There is not a hand sanitiser.
  • Comments View
    • The accessible toilet also acts as the standard male and female toilet.

Toilet with Adaptations (Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located to the far left corner of the restaurant.
    • This accessible toilet is approximately 16m from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is high.
    • The door(s) open(s) outwards.
    • The door(s) is/are easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 76cm.
    • The contrast between the internal door(s) and wall(s) is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door(s) is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 150cm x 260cm.
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • The lighting is activated by a sensor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm.
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 85cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a colostomy bag shelf next to the toilet.
    • The colostomy bag shelf is at a height of 103cm.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is located where it is reachable.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 85cm.
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser can be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 89cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 68cm.
    • The contrast between the hand dryer and the wall is good.
    • There is not a hand sanitiser.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby changing table available.
    • The height of the baby changing table is 80cm.
  • Comments View
    • The accessible toilet also acts as the standard male and female toilet.

Standard Toilet(s)

  • Standard toilet facilities are not available.