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Burger King - M40 - Warwick Services - Southbound - Welcome Break

M40 - Warwick Services - Southbound - Welcome Break, M40 Junction 13/12, Banbury Road, Ashorne, Warwickshire, CV35 0AA

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Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a food and drink ordering touchscreen, a counter where food and drink can be ordered and full table service available via online app.
    • Customers order food and drink from either the counter, the touchscreen or via the Welcome Break app.
      Customers are informed their order is ready by the screen over the counter or by a member of staff.
    • Staff can bring drinks to tables.
    • Menu types include; written wall menus and online menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is Fast Food.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Music is played everywhere.
    • There is not a hearing assistance system.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 110cm to 165cm from the floor.
    • The lowest height of the touchscreen card machines is 90cm.
    • The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
  • Service Counter View
    • The height of the counter is 95cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are moderate to good.

Seating Area

  • The seating area is located the left after you enter.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are tables, high tables, booths, high stools and chairs without armrests available.
  • Some chairs are fixed to each other.
  • Some tables are fixed to the floor.
  • The standard height for the underside of tables is 73cm.
  • The surface height of the highest table is 105cm.
  • Music is played everywhere.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are moderate to good.
  • Access to the additional seating area is via double doors leading out to an external seating area.
  • The external seating area can be also accessed from the outside by a slight slope.