Access Guide
Summary
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Getting Help and Assistance
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- This motorway services is open 24 hours.
- There is a member of staff available for help and assistance.
- Customers can get assistance from WHSmith.
- There is not a member of staff trained in British Sign Language.
- Water bowls for assistance dogs are available.
- The following mobility aids are available; wheelchairs.
- To obtain mobility aids please contact a member of staff.
- There is not a portable hearing assistance system.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Services Available
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- The following services are available here; a hotel, a petrol station, electric car charging points, cash machines, free WiFi and a defibrillator.
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Toilets and Changing Facilities Available
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- The following facilities are available here; shower facilities, baby changing facilities, an accessible toilet and standard toilets.
- For detailed information on the toilets available please click here (new tab).
- The Virtual Access Guide below shows the route from the Blue Badge parking bays to the accessible toilet, please click the link below.
- For a Virtual Route Guide to the toilet facilities please click here (new tab).
- There is an assistance dog toilet or toileting area at the venue/nearby.
- The assistance dog toilet or toileting area is located in the dog walkers area.
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Shops
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- The following shops are available here; Waitrose and WHSmith.
- For the Waitrose - M40 - Warwick Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the WHSmith - M40 - Warwick Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
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Catering Facilities
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- The following catering facilities are available here; Burger King, KFC, Chopstix and Starbucks.
- For the Burger King - M40 - Warwick Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the KFC - M40 - Warwick Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the Chopstix - M40 - Warwick Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the Starbucks - M40 - Warwick Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
- For the Starbucks Counter - M40 - Warwick Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
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Hotels
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- The following hotels are available here; Days Inn.
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Adjoining Motorway Services
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- There is an adjoining motorway services building which cannot be accessed via this building.
- The following services are available at the adjoining motorway services; accommodation, a petrol station, electric car charging points, cash machines and free WiFi.
- The following facilities are available at the adjoining motorway services; an accessible toilet, standard toilets, baby changing facilities and shower facilities.
- For the M40 - Warwick Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).
Getting Here
- The services are located on the M40 Southbound between Junction 12 and 13.
- There is clear signage along the motorway indicating the distance to the services.
- There are blue badge parking bays, parent & child parking bays, electric vehicle charging point and numerous standard parking bays.
- Additional parking is available outside the petrol station and hotel.
- There is coach parking next to the main car park.
Petrol Station
- The following services/facilities are available at the petrol station; standard parking bays, Blue Badge parking bays, a cash machine and accessible and standard toilet facilities.
- For detailed information on the petrol station please click here (new tab).
Parking
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Parking
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- The car park is located at the front of the services.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- There is lighting in the car park.
- Clearly marked/signposted parent and child parking bays are available.
- All parking spaces are provided on a first come first served basis.
- Additional parking is available outside the petrol station and outside the hotel.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- There is not signage available to direct users to the Blue Badge parking bays .
- There is/are 11 designated Blue Badge parking bay(s) within the car park.
- The Blue Badge bay(s) markings are faded.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 310cm x 450cm.
- The Blue Badge parking bays have a marked zone to both sides and rear.
- The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm .
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Paying
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- Parking charges apply after a limited time.
- Free parking for all users is limited to 2 hours.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located around the edges of the car park.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
- Payment for parking charges is made over the phone and via an app/online.
- To see the parking charges please click here (opens new tab).
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Access from the Car Park
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- Pedestrian walkways are not available in the car park.
- The nearest designated Blue Badge parking bay is approximately 6m from the entrance.
- The entrance is clearly visible from the Blue Badge parking bay(s).
Electric Vehicle Charging Points (Gridserve)
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Standard Electric Vehicle Charging Point(s)
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- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is Gridserve.
- Rapid charging is available.
- The electric vehicle charging point(s) is/are located to the left of the building.
- Staff are able to provide assistance with the electric vehicle charging points.
- Customers can get help by either phoning the services or going into the building.
- There is/are 4 electric vehicle charging point(s).
- The electric vehicle charging bay markings are faded.
- The dimensions of the electric vehicle charging bay(s) surveyed are 240cm x 470cm.
- The charging point(s) is/are located to the front as you approach the bay(s).
- The height range of the electric vehicle charging point controls/screen is 107cm to 127cm.
- The height of the electric vehicle charging point nozzle slot is 100cm.
- The charging point(s) require tap and pay (contactless payment).
- Parking charges apply for all users (including Blue Badge holders).
- Charging for all users is limited to 45 minutes.
- Payment signs are not provided.
- Payment for charging is made at the charging point(s).
- For more information and a guide to electric vehicle charging please click here.
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Blue Badge Electric Vehicle Charging Point(s)
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- There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.
Electric Vehicle Charging Points (Tesla)
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Standard Electric Vehicle Charging Point(s)
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- There is a/are electric vehicle charging point(s) available.
- The provider of the charging point(s) is Tesla.
- Supercharged (Tesla) charging is available.
- The electric vehicle charging point(s) is/are located to the right of the car park.
- Staff are able to provide assistance with the electric vehicle charging points.
- Customers can get assistance by either phoning the services or going in and asking for help at WHSmith.
- There is/are 8 electric vehicle charging point(s).
- The electric vehicle charging bay(s) is/are clearly marked.
- The dimensions of the electric vehicle charging bay(s) surveyed are 320cm x 480cm.
- The charging point(s) is/are located to the front as you approach the bay(s).
- The height range of the electric vehicle charging point nozzle slot is 120cm to 130cm.
- An online account is required to use the charging point(s).
- Parking charges apply for all users (including Blue Badge holders).
- Payment signs are not provided.
- Payment for charging is made via your Tesla account.
- For more information and a guide to electric vehicle charging please click here.
Seating Area (Outdoor)
- The seating area is located to the left of the main building as you face the entrance.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are picnic tables available.
- All chairs are fixed to tables.
- Tables are not permanently fixed to the floor.
- The standard height for the underside of tables is 78cm.
- Lighting levels are varied.
- The ground around the picnic tables is of an uneven nature.
Outside Access
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Entrance
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Welcome Break'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 90cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 210cm.
- There are bollards at this entrance.
- The minimum width between the bollards is 135cm.
- The height of the bollard(s) is 79cm.
- The bollards do contrast visually with the paving.
- There is a third set of doors. They are automatic, double width and are 200cm wide.
Getting Around
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Access and Circulation
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- There is step-free access throughout the building.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
- Music is played everywhere.
- The controls/screen heights of the cash machine(s) vary between 85cm and 125cm.
- There are hand sanitisers in the building.
- The height of the hand sanitiser(s) is/are 85cm.
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Signage
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- There is signage for the shop(s)/restaurant(s), overhead written signage and overhead pictorial signage available.
- The colour, design and typeface of signs is consistent throughout the building.
Seating Area
- The seating area is located the left after you enter.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are tables, booths, chairs without armrests, high tables and high stools available.
- Some chairs are fixed to each other.
- Some tables are fixed to the floor.
- The standard height for the underside of tables is 73cm.
- The surface height of the highest table is 105cm.
- Music is played everywhere.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- Lighting levels are moderate to good.
- Access to the additional seating area is via double doors leading out to an external seating area.
- The external seating area can be also accessed from the outside by a slight slope.
Accessible Toilet (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- This accessible toilet is located straight ahead on the left as you enter.
- This accessible toilet is approximately 6m from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from any store.
- There is pictorial and written text signage on or near the toilet door.
- The signage says 'Inclusive'.
- The contrast between the external door(s) and wall(s) is good.
- The door(s) open(s) outwards.
- The door(s) is/are easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 86cm.
- The contrast between the internal door(s) and wall(s) is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is fair.
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Toilet Features
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- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- The lighting is permanent.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 110cm.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is poor.
- There is an emergency pull cord alarm.
- The alarm did not sound when tested.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and general waste (with lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat contrast is good.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 105cm.
- The contrast between the toilet roll holder and the wall is fair.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm.
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser cannot be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 93cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 73cm.
- The contrast between the hand dryer and the wall is poor.
- There is not a hand sanitiser.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby changing table available.
- The height of the baby changing table is 90cm.
Accessible Toilet (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- This accessible toilet is located ahead as you enter the services.
- This accessible toilet is approximately 8m from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from any store.
- There is pictorial and written text signage on or near the toilet door.
- The signage says 'Inclusive'.
- The contrast between the external door(s) and wall(s) is good.
- The door(s) open(s) outwards.
- The door(s) is/are easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 85cm.
- The contrast between the internal door(s) and wall(s) is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is fair.
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Toilet Features
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- The dimensions of the accessible toilet are 150cm x 280cm.
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- The lighting is permanent.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 137cm.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is poor.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and general waste (with lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat contrast is good.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 85cm.
- The contrast between the toilet roll holder and the wall is fair.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm.
- There are no vertical wall-mounted grab rails at the wash basin.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser cannot be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 76cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 76cm.
- The contrast between the hand dryer and the wall is good.
- There is not a hand sanitiser.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located ahead as you enter.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 9m from the entrance.
- There is pictorial signage on or near the toilet entrance.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 82cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are moderate to good.
- The lighting is permanent.
- There is not a hand sanitiser.
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Baby Changing Facilities
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- Baby changing facilities are available in both the female and male toilets.
- There is a flip down baby changing table available.
- The height of the baby changing table is 90cm.
Standard Shower
- The shower facilities are located within the female standard toilets.
- The shower facilities are approximately 10m from the entrance.
- There is step-free access to the shower facilities.
- There is pictorial signage on or near the shower door.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 76cm.
- The contrast between the external door(s) and wall(s) is good.
- The contrast between the internal door(s) and wall(s) is good.
- The lighting levels are moderate to good.
- The lighting is activated by a sensor.
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Comments
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- The surveyor was unable to access the male showers.