Access Guide
Summary
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Getting Help and Assistance
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- The opening times are Monday - Sunday 11:00hrs - 22:00hrs.
- There is not a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
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- KFC is located to the left after you enter.
- There is step-free access to KFC.
- The entrance area is clearly signed.
- For the M40 - Warwick Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- Accessible toilet facilities are located ahead as you enter the services.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
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- There is a food and drink ordering touchscreen and a counter where food and drink can be ordered.
- Customer make their order at the touchscreen or the counter.
Customers are informed their order is ready by the screen over the counter or by the member of staff. - Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is Fast Food.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- Music is played everywhere.
- There is not a hearing assistance system .
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Self-Service Touchscreens
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- Self-service touchscreens are available for ordering.
- The touchscreens are 120cm to 175cm from the floor.
- There is a button which will condense the screen content.
- The height of the button is 120cm from the floor.
- Once condensed the touchscreen heights are 120cm to 150cm from the floor.
- The lowest height of the touchscreen card machines is 95cm.
- The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
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Service Counter
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- The height of the counter is 110cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is not a moveable card machine available for payment.
- The lighting levels are moderate to good.
Seating Area
- The seating area is located the left after you enter.
- There is step-free access to the seating area.
- There is sufficient space for a wheelchair user to use the seating area.
- In this area there are tables, booths, chairs without armrests, high tables and high stools available.
- Some chairs are fixed to each other.
- Some tables are fixed to the floor.
- The standard height for the underside of tables is 73cm.
- The surface height of the highest table is 105cm.
- Music is played everywhere.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- Lighting levels are moderate to good.
- Access to the additional seating area is via double doors leading out to an external seating area.
- The external seating area can be also accessed from the outside by a slight slope.