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KFC - M40 - Warwick Services - Southbound - Welcome Break

M40 - Warwick Services - Southbound - Welcome Break, M40 Junction 13/12, Banbury Road, Ashorne, Warwickshire, CV35 0AA

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Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a food and drink ordering touchscreen and a counter where food and drink can be ordered.
    • Customer make their order at the touchscreen or the counter.
      Customers are informed their order is ready by the screen over the counter or by the member of staff.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is Fast Food.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Music is played everywhere.
    • There is not a hearing assistance system.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 115cm.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 120cm to 175cm from the floor.
    • There is a button which will condense the screen content.
    • The height of the button is 120cm from the floor.
    • Once condensed the touchscreen heights are 120cm to 150cm from the floor.
    • The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
  • Service Counter View
    • The height of the counter is 105cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is not a moveable card machine available for payment.
    • The lighting levels are moderate to good.

Seating Area

  • The seating area is located the left after you enter.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are tables, high tables, booths, high stools and chairs without armrests available.
  • Some chairs are fixed to each other.
  • Some tables are fixed to the floor.
  • The standard height for the underside of tables is 73cm.
  • The surface height of the highest table is 105cm.
  • Music is played everywhere.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are moderate to good.
  • Access to the additional seating area is via double doors leading out to an external seating area.
  • The external seating area can be also accessed from the outside by a slight slope.