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Burger King - M42 - Hopwood Park Services - Welcome Break

M42 - Hopwood Park Services - Welcome Break, M42 Junction 2, Redditch Road, Alvechurch, Birmingham, B48 7AU

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Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a food and drink ordering touchscreen, a counter where food and drink can be ordered and full table service available via online app.
    • Please order and pay via the touchscreens or the counter to the left and then collect your order from the counter on the right.
      The Welcome Break app can also be used to place an order.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; online menus, written wall menus and picture wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is fast food.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Music is played everywhere.
    • There is not a hearing assistance system .
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 81cm.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 120cm to 175cm from the floor.
    • The lowest height of the touchscreen card machines is 90cm.
    • The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
  • Service Counter View
    • The height of the counter is 95cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are good.

Seating Area

  • The seating area is located on the right as you enter the services building.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are chairs without armrests, tables, booths, high stools, high tables and bench seats available.
  • Some chairs are fixed to the floor.
  • Some tables are fixed to the floor.
  • The distance between the floor and the underside of the lowest table is 73cm.
  • The distance between the floor and the underside of the highest table is 98cm.
  • The standard height for the underside of tables is 73cm.
  • The surface height of the highest table is 102cm.
  • Music is played everywhere.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Lighting levels are varied.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitisers range between 81cm and 120cm.