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Starbucks (First Floor) - M42 - Hopwood Park Services - Welcome Break

M42 - Hopwood Park Services - Welcome Break, M42 Junction 2, Redditch Road, Alvechurch, Birmingham, B48 7AU

Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Please order and pay at the counter to the right and collect your order from the counter on the left.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus and picture wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • The type of food served here is hot and cold snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • Music is played everywhere.
    • There is not a hearing assistance system.
  • Self-Service Touchscreens View
    • Self-service touchscreens are not available for ordering.
  • Service Counter View
    • The height of the counter is 85cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are moderate to good.
  • Seating Area View
    • There is step-free access throughout.
    • There is sufficient space for a wheelchair user to use the seating area.
    • There are some tables which are accessible to wheelchair users.
    • In this area there are tables, high tables, long tables, stools, high stools and chairs without armrests available.
    • Chairs are not permanently fixed to the floor.
    • Tables are not permanently fixed to the floor.
    • The height between the floor and the underside of the lowest table is 73cm.
    • The distance between the floor and the underside of the highest table is 98cm.
    • The standard height for the underside of tables is 73cm.
    • The surface height of the highest table is 102cm.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are low to moderate.
    • Access to the additional seating area is via 2 steps at the rear of the seating area.
    • The steps detailed above are 18cm in height, not clearly marked and do not have handrails.
      There are also 2 steps to access some additional seating opposite the counter.
      The steps are 18cm in height, not clearly marked and do not have handrails.