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WHSmith - M42 - Hopwood Park Services - Welcome Break

M42 - Hopwood Park Services - Welcome Break, M42 Junction 2, Redditch Road, Alvechurch, Birmingham, B48 7AU

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Access Guide

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Summary

Shop

  • Circulation View
    • The majority of aisle widths are 150cm+.
    • There may be product displays located within the aisles.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in the majority of walkways.
    • The lighting levels are good.
    • Music is played everywhere.
    • There are hand sanitisers.
    • The height of the hand sanitiser(s) is/are 81cm.
  • Till(s) View
    • The till(s) is/are located to the rear as you enter the shop.
    • There is step-free access to the till(s).
    • There is a clear unobstructed route to the till(s).
    • The till(s) is/are clearly signed.
    • There are windows, TVs, glazed screens or mirrors at/behind the till(s).
    • The till(s) is not/are not placed in front of a plain background.
    • The lighting levels at the till(s) are good.
    • The chip & pin card machines are accessible from the till(s).
    • There is not a cashback option at the till(s).
    • The height of the till(s) is/are 90cm.
    • There is not a lowered section at the till(s).
    • There is not a hearing assistance system at the till(s).
    • Self service tills are available.
    • The controls/screen heights vary between 102cm and 119cm.
    • The chip & pin card machines are accessible from the self service tills.
    • Staff can provide assistance with using the self service tills.