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Starbucks Drive Thru - M5 - Gordano Services - Welcome Break

M5 - Gordano Services - Welcome Break, M5 Junction 19, Portbury, Bristol, BS20 7XG

Access Guide

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Summary

Parking

  • Parking View
    • The car park is located before and left of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • There is not signage available to direct users to the Blue Badge parking bays.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 430cm.
    • The Blue Badge parking bays have a marked zone only at the rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
  • Paying View
    • Parking charges apply after a limited time.
    • Free parking for all users is limited to 2 hours.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment for parking charges is made via an app/online.
  • Access from the Car Park View
    • Pedestrian walkways are not available in the car park.
    • The nearest designated Blue Badge parking bay is approximately 5m from the entrance.
    • There are slopes/ramps from the Blue Badge bay(s) to the building.
    • The entrance is clearly visible from the Blue Badge parking bay(s).

Entrance

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 80cm.
  • Ramp/Slope View
    • The ramp/slope is located before the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.

Eating / Drinking

  • Service and Menus View
    • There is a counter where food and drink can be ordered.
    • Customers make their order at the counter and staff inform them when their order is ready.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold snacks.
    • Takeaway cups are available.
    • Adapted cups are available.
    • Adapted cutlery is available.
    • Drinking straws are available.
    • Music is played everywhere.
    • There is not a hearing assistance system.
  • Self-Service Touchscreens View
    • Self-service touchscreens are not available for ordering.
  • Service Counter View
    • The height of the counter is 86cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are moderate to good.
  • Seating Area View
    • There is step-free access throughout.
    • There is sufficient space for a wheelchair user to use the seating area.
    • There are some tables which are accessible to wheelchair users.
    • In this area there are tables, high tables, stools, high stools and a mixture of chairs with and without armrests available.
    • Some tables are fixed to the floor.
    • The height between the floor and the underside of the lowest table is 44cm.
    • The distance between the floor and the underside of the highest table is 77cm.
    • The surface height of the lowest table is 46cm.
    • The surface height of the highest table is 79cm.
    • The lighting levels are moderate to good.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The male toilet is located left from the entrance.
    • There is step-free access into the toilet(s).
    • The toilet(s) is/are approximately 7m from the Starbucks drive thru entrance.
    • There is pictorial signage on or near the toilet entrance.
    • The contrast between the external toilet door(s) and wall(s) is high.
    • The contrast between the internal toilet door(s) and wall(s) is high.
    • It was not possible to access the female toilet.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 72cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.
    • The lighting is permanent.
    • There is not a hand sanitiser.