Access Guide
Summary
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Getting Help and Assistance
View
- The opening times for this venue are 07:00 - 11:30 Monday to Sunday.
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
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- The Good Breakfast is located on the ground floor of the services building, at the rear of the building as you enter.
- There is step-free access to The Good Breakfast.
- The entrance area is clearly signed.
- For the M6 - Charnock Richard Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- The Changing Places facility is located on the ground floor of the services building, at the front left of the building as you enter.
- Accessible toilet facilities are located on the ground floor of the services building, along the front left corridor of the building as you enter.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
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- There is a counter where food and drink can be ordered.
- Orders are placed at the till at the left hand side of the counter.
Orders are collected at the collection point at the right hand side of the counter.
Orders are called out when ready. - Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is breakfasts only.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- Background music is played throughout this area.
- There is not a hearing assistance system .
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Self-Service Touchscreens
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- Self-service touchscreens are not available for ordering.
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Service Counter
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- The height of the counter is 106cm.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 81cm.
- There is not a clear knee recess beneath the lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
- The lighting levels are good.
- The lowered section of the counter is at the collection point.
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Seating Area
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- There is step-free access throughout.
- There is sufficient space for a wheelchair user to use the seating area.
- The majority of tables are accessible to wheelchair users.
- In this area there are tables, high stools and chairs without armrests available.
- Chairs are not permanently fixed to the floor.
- Tables are not permanently fixed to the floor.
- The height between the floor and the underside of the lowest table is 72cm.
- The distance between the floor and the underside of the highest table is 75cm.
- The surface height of the highest table is 110cm.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.