Access Guide
Petrol Station Summary
- This petrol station is open 24 hours.
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are not available.
- There is not a portable hearing assistance system.
- Payment at the petrol station during the day can be made in the shop.
- Payment at the petrol station during the night can be made at an out of hours counter.
- The out of hours counter is accessed by a steep (6.9 degree) ramp with a width of 100cm.
- For the M6 - Charnock Richard Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
Getting Here
- The southbound services are located directly off the M6 between junctions 27 and 28.
- There is signage along the motorway indicating the distance to the services.
- The main car park has 8 Blue Badge parking bays, 4 electric charging points and a number of standard parking bays.
- Coach parking is available at the front left of the building.
Petrol Station Forecourt
- Staff are able to provide assistance at the pumps.
- Staff are notified of customers arrival by sounding their horn or flashing their lights and showing their Blue Badge.
- It is not possible to pay at the pump.
- The height of the fuel pump nozzle slot is 71cm.
ATM(s)
- The ATM(s) is/are located outside the shop, at the front right of the building.
- The ATM(s) is/are 5m from the entrance.
- There are barriers on the approach to the ATM(s).
- The minimum width between the barriers is 93cm.
- The height of the bollard(s) is 97cm.
- The bollards contrast visually with the paving.
- The controls/screen heights vary between 84cm and 114cm.
- There is not a lowered ATM available.
- There is a 12cm step to access the cash machine, which is created by the kerb.
Outside Access
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Entrance
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- This information is for the entrance located at the front right of the building.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 171cm.
- There is a/are hand sanitiser(s) in this area.
- The height of the hand sanitiser(s) is/are 88cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
Shop
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Circulation
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- The majority of aisle widths are not 150cm+.
- Some aisles are obstructed by product bins.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There are mats in aisles that might be perceived as holes.
- There is good colour contrast between the walls and floor in the majority of walkways.
- The lighting levels are good.
- There are hand sanitisers.
- The height of the hand sanitiser(s) is/are 86cm.
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Till(s)
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- The till(s) is/are located at the left hand side of the shop as you enter.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are not clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are good.
- The chip & pin card machines are accessible from the till(s).
- There is not a cashback option at the till(s).
- The height of the till(s) is/are 110cm.
- There is not a lowered section at the till(s).
- There is not a hearing assistance system at the till(s).
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- This accessible toilet is located at the rear right of the shop as you enter.
- This accessible toilet is approximately 10m from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door(s) and wall(s) is poor.
- The door(s) open(s) outwards.
- The door(s) may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 87cm.
- The contrast between the internal door(s) and wall(s) is poor.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is good.
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Toilet Features
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- The dimensions of the accessible toilet are 140cm x 188cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- The lighting is permanent.
- There is not a lateral transfer space.
- There is a flush.
- There is a spatula type lever flush.
- There is a dropdown rail.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 160cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 104cm.
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser cannot be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 94cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is poor.
- There is not a hand sanitiser.
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Comments
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- The accessible toilet is also used as the standard female toilet.
Standard Toilet(s)
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Toilet Facilities
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- The male toilet is located at the rear right of the shop as you enter.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 10m from the entrance.
- There is pictorial signage on or near the toilet entrance.
- The contrast between the external toilet door(s) and wall(s) is poor.
- The contrast between the internal toilet door(s) and wall(s) is poor.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 87cm.
- The wash basin(s) tap type is twist/turn.
- Lighting levels are good.
- The lighting is permanent.
- There is not a hand sanitiser.
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Comments
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- The accessible toilet also acts as the standard female toilet.