You are on Summary. Skip to the next section.

Summary

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• Getting Help and Assistance View
  • This motorway services is open 24 hours.
  • There is a member of staff available for help and assistance.
  • Help and assistance is available from WHSmith.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are available.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Services Available View
  • The following services are available here; a petrol station, electric car charging points, cash machines, free WiFi and a defibrillator.
• Toilets and Changing Facilities Available View
  • The following facilities are available here; shower facilities, standard toilets, an accessible toilet and baby changing facilities.
  • For detailed information on the toilets available please click here (new tab).
  • The Virtual Access Guide below shows the route from the Blue Badge parking bays to the accessible toilet, please click the link below.
  • For a Virtual Route Guide to the toilet facilities please click here (new tab).
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located in the dog walking area at the left hand side of the car park.
• Shops View
  • The following shops are available here; WHSmith.
  • For the WHSmith - M6 - Charnock Richard Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
• Catering Facilities View
  • The following catering facilities are available here; Burger King, KFC, Starbucks, Subway.
  • For the Burger King - M6 - Charnock Richard Services - Northbound and Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
  • For the KFC - M6 - Charnock Richard Services - Northbound and Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
  • For the Starbucks - M6 - Charnock Richard Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
  • For the Subway - M6 - Charnock Richard Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
• Adjoining Motorway Services View
  • There is an adjoining motorway services building which can be accessed via an internal bridge.
  • The following services are available at the adjoining motorway services; accommodation, a petrol station, electric car charging points, cash machines and free WiFi.
  • The following facilities are available at the adjoining motorway services; a Changing Places facility, an accessible toilet, standard toilets, baby changing facilities and shower facilities.
  • For the M6 - Charnock Richard Services - Northbound - Welcome Break AccessAble Access Guide please click here (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

• The southbound services are located directly off the M6 between junctions 27 and 28.
• There is signage along the motorway indicating the distance to the services.
• The main car park has 8 Blue Badge parking bays, 4 electric charging points and a number of standard parking bays.
• Coach parking is available at the front left of the building.

You are on Petrol Station. Skip to the next section.

Petrol Station

• The following services/facilities are available at the petrol station; a cash machine and accessible and standard toilet facilities.
• For detailed information on the petrol station please click here (new tab).

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The car park is located in front of the building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • There is not lighting in the car park.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • Additional parking is available outside the petrol station.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • There is not signage available to direct users to the Blue Badge parking bays.
  • There is/are 8 designated Blue Badge parking bay(s) within the car park.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 228cm x 480cm.
  • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
  • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
  • There is no signage for the 3 Blue Badge bays to the right of the entrance.
    These are the bays nearest to the entrance.
• Paying View
  • Parking charges apply after a limited time.
  • Free parking for all users is limited to 2 hours.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located around the edges of the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
  • Payment is made at WHSmith or the petrol station.
• Access from the Car Park View
  • Pedestrian walkways are available in the car park.
  • The surface on the pedestrian walkways is tarmac.
  • The nearest designated Blue Badge parking bay is approximately 5m from the entrance.
  • There are dropped kerbs and slopes/ramps from the Blue Badge bay(s) to the building.
  • The entrance is clearly visible from the Blue Badge parking bay(s).

You are on Electric Vehicle Charging Points (Gridserve). Skip to the next section.

Electric Vehicle Charging Points (Gridserve)

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• Standard Electric Vehicle Charging Point(s) View
  • There is a/are electric vehicle charging point(s) available.
  • The provider of the charging point(s) is Gridserve.
  • Rapid charging is available.
  • The electric vehicle charging point(s) is/are located at the front of the car park.
  • Staff are not able to provide assistance with the electric vehicle charging points.
  • There is/are 4 electric vehicle charging point(s).
  • The electric vehicle charging bay(s) is/are clearly marked and signposted.
  • The dimensions of the electric vehicle charging bay(s) surveyed are 232cm x 424cm.
  • The charging point(s) is/are located to the front as you approach the bay(s).
  • The height range of the electric vehicle charging point controls/screen is 130cm to 140cm.
  • The height range of the electric vehicle charging point nozzle slot is 80cm to 100cm.
  • An app is required to use the charging point(s).
  • Parking charges apply for all users (including Blue Badge holders).
  • Charging for all users is limited to 45 minutes.
  • Payment signs are not provided.
  • Payment for charging is made via an app/online.
  • There is also a tap and pay charger point.
    The height of the card reader is 114cm.
    The height of the connector point is 109cm.
  • For more information and a guide to electric vehicle charging please click here.
• Blue Badge Electric Vehicle Charging Point(s) View
  • There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

You are on Seating Area (Outside). Skip to the next section.

Seating Area (Outside)

• The seating area is located to the right and left of the services building entrance.
• There is ramped/sloped access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are picnic tables with fixed seating available.
• All chairs are fixed to tables.
• Tables are not permanently fixed to the floor.
• The surface of the seating area is concrete paving tiles.
  The slope at the entrance also affects the seating area.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance View
  • This information is for the entrance located at the front right of the building.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Welcome Break'.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 176cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 171cm.
  • There are bollards at this entrance.
  • The minimum width between the bollards is 160cm.
  • The height of the bollard(s) is 81cm.
  • The bollards do contrast visually with the paving.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the building via lift(s).
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There are mats on the floor that might be perceived as holes.
  • There is good colour contrast between the walls and floor in the majority of walkways.
  • The lighting levels are varied.
  • Music is played everywhere.
  • The cash machine(s) is/are located to the right as you enter.
  • The controls/screen heights of the cash machine(s) vary between 92cm and 122cm.
• Signage View
  • There is directional signage and signage for the shop(s)/restaurant(s) available.
  • The colour, design and typeface of signs is not consistent throughout the building.

You are on Lift (Burger King, KFC and Link Bridge). Skip to the next section.

Lift (Burger King, KFC and Link Bridge)

• The lift is located to the centre of the building as you enter.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 13m from the entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G and 1.
• There are manual, double doors which may be difficult to open, to access the lift lobby on the first floor.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are not within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is poor.
• The width of the door opening is 80cm.
• The dimensions of the lift are 109cm x 140cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance emergency alarm system in the lift.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are low to moderate.
• The separate doors to enter and exit are for staff use only.

You are on Escalator(s) (Burger King, KFC and Link Bridge). Skip to the next section.

Escalator(s) (Burger King, KFC and Link Bridge)

• The escalator(s) is/are located ahead on the left as you enter.
• The escalator(s) is/are clearly visible from the entrance.
• The escalators only go up.
• The floors which are accessible by escalator(s) are G and 1.
• The escalator(s) steps are not clearly marked.
• The foot and head of the escalator(s) are not clearly marked.
• The lighting levels at the escalator(s) are good.
• There are manual, double doors, which are permanently held open, at the top of the escalators.

You are on Stairs (Burger King, KFC and Link Bridge). Skip to the next section.

Stairs (Burger King, KFC and Link Bridge)

• The stairs are located to the centre of the building as you enter.
• There are manual double doors which may be difficult to open to access the stairwell on the first floor.
• All floors are accessible by these stairs.
• There are 27 steps between floors.
• The height of the steps are between the recommended 15cm and 18cm.
• The depth of the steps are not between the recommended 30cm and 45cm.
• The depth of the steps are 28cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the steps.
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities/services are provided on landings.
• The lighting levels at the steps are good.

You are on Link Bridge. Skip to the next section.

Link Bridge

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• Access and Circulation View
  • The link bridge is internal.
  • There is step free access, via lift, to the bridge.
  • There is step-free access along the bridge.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
  • Background music is played throughout this area.
  • There are hand sanitisers in the building.
  • The height of the hand sanitiser(s) is/are 88cm.
• Signage View
  • Wayfinding signage is provided.
  • There is written and pictorial signage available throughout.
  • The colour, design and typeface of signs is not consistent throughout the building.
• Services and Facilities View
  • The following catering facilities are available on the link bridge; Burger King and KFC.

You are on Accessible Toilet (Right Transfer). Skip to the next section.

Accessible Toilet (Right Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • This accessible toilet is located on the ground floor, along the corridor at the front left of the building as you enter.
  • This accessible toilet is approximately 10m from the entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door(s) and wall(s) is good.
  • The door(s) open(s) outwards.
  • The door(s) may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 88cm.
  • The contrast between the internal door(s) and wall(s) is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door(s) is poor.
• Toilet Features View
  • The dimensions of the accessible toilet are 144cm x 232cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • The lighting is permanent.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 79cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is poor.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 113cm.
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 74cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is good.
  • There is not a hand sanitiser.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby changing table available.
  • The height of the baby changing table is 86cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located on the ground floor, along the corridor at the front left of the building as you enter.
  • There is step-free access into the toilet(s).
  • The toilet(s) is/are approximately 5m from the entrance.
  • There is pictorial signage on or near the toilet entrance.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • There are vertical wall mounted rails on both sides of the toilet.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.
  • The lighting is permanent.
  • There is not a hand sanitiser.
• Baby Changing Facilities View
  • Baby changing facilities are available in the female toilets.
  • There is a flip down baby changing table available.
  • The height of the baby changing table is 88cm.
• Toilet Facilities 2 View
  • The male toilet is located on the ground floor, along the front left corridor as you enter.
  • There is step-free access into the toilet(s).
  • The toilet(s) is/are approximately 15m from the entrance.
  • There is pictorial and written text signage on or near the toilet entrance.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • There are vertical wall mounted rails on both sides of the toilet.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.
  • The lighting is permanent.
  • There is not a hand sanitiser.

You are on Standard Shower. Skip to the next section.

Standard Shower

• The shower facilities are located on the ground floor, along the corridor at the front left of the building as you enter.
• The shower facilities are approximately 10m from the entrance.
• There is step-free access to the shower facilities.
• There is pictorial signage on or near the shower door.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 76cm.
• The contrast between the external door(s) and wall(s) is good.
• The contrast between the internal door(s) and wall(s) is good.
• The lighting levels are low to moderate.
• The lighting is permanent.
• There is level access to the shower.

You are on Emergency Evacuation Procedure. Skip to the next section.

Emergency Evacuation Procedure

• There is an audio alarm for emergencies.
• Fire wardens/marshals are available on site.
• There is not a/are not internal refuge point(s).
• People exit the building using the fire exits or main entrance.
• There is an external emergency meeting point.
• The external emergency meeting point is located at the left hand side of the car park.