Access Guide

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Summary

Getting Help and Assistance View
- The opening times for this venue are 06:00 - 14:00.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
Access View
- Subway is located at the rear of the services building as you enter via the main entrance.
- There is step-free access to Subway.
- The entrance area is clearly signed.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- For the M6 - Corley Services - Southbound - Welcome Break AccessAble Access Guide please click here (new tab).
Toilet Facilities View
- Accessible toilet facilities are located to the rear right of the services building as you enter via the main entrance.
- For detailed information about the toilet facilities please click here (new tab).

Service and Menus View
- There is a counter where food and drink can be ordered.
- Orders are placed, paid for, and collected from the tills at the right hand side of the counter.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold subs and salads.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- Background music is played throughout this area.
- There is not a hearing assistance system .
Self-Service Touchscreens View
- Self-service touchscreens are not available for ordering.
Service Counter View
- The height of the counter is 85cm.
- There is not a lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
Self-Service Counter View
- The height of the self-service counter is 85cm.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter.
- The self-service counter is used for self-service of cold drinks which have already been purchased.

The seating area is located at the centre of the building.
There is step-free access to the seating area.
There is sufficient space for a wheelchair user to use the seating area.
In this area there are chairs without armrests, bench seats, high tables, high stools and tables available.
Some chairs are fixed to the floor.
Tables are not permanently fixed to the floor.
The standard height for the underside of tables is 73cm.
The surface height of the lowest table is 54cm.
The surface height of the highest table is 105cm.
The surface height of the tables is 54cm.
Background music is played throughout this area.
There is flooring which is shiny and could cause issues with glare or look slippery to some people.
There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
Lighting levels are good.
There is a/are hand sanitiser(s) in this area.
The height of the hand sanitiser(s) is/are 87cm.