Access Guide
Petrol Station Summary
- This petrol station is open 24 hours.
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are not available.
- There is not a portable hearing assistance system.
- Payment at the petrol station during the day can be made in the shop.
- Payment at the petrol station during the night can be made at an out of hours counter.
- There is a steep ramp (9.6 degrees) to access the night pay window (shown in photograph 4).
The ramp does not have handrails.
The ramp is 113cm wide. - For the M62 - Hartshead Moor - Eastbound - Welcome Break AccessAble Access Guide please click here (new tab).
Getting Here
- The eastbound services are located directly off the M62 between junctions 25 and 26.
- There is signage along the motorway indicating the distance to the services.
- The car park has 6 Blue Badge parking bays, 1 Ecotricity electric charging point, 1 Tesla Blue Badge electric charging point, 7 Tesla standard electric charging points, and a number of standard parking bays.
- Coach parking is available at the left hand side of the building.
Petrol Station Forecourt
- Staff are able to provide assistance at the pumps.
- Customers can notify staff that they require assistance by using the service call system, sounding their horn, or signalling.
- It is not possible to pay at the pump.
- The height of the fuel pump nozzle slot is 103cm.
ATM(s)
- The ATM(s) is/are located to the left of the shop entrance.
- The ATM(s) is/are 2m from the car forecourt entrance.
- There are bollards on the approach to the ATM(s).
- The minimum width between the bollards is 92cm.
- The height of the bollard(s) is 93cm.
- The bollards do not contrast visually with the paving.
- The controls/screen heights vary between 81cm and 126cm.
- There is not a lowered ATM available.
- At the time of survey, the bollards were covered by advertising boards.
Outside Access (Car Forecourt Entrance)
-
Entrance
View
- This information is for the entrance located at the front left of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Welcome Break'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 89cm.
-
Ramp/Slope
View
- The ramp/slope is located in front of the shop entrance.
- The gradient of the ramp/slope is steep.
- The width of the ramp/slope is 113cm.
Outside Access (Lorry Forecourt Entrance)
-
Entrance
View
- This information is for the entrance located at the rear left of the shop.
- The entrance area/door is not clearly signed.
- There is stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 71cm.
-
Ramp/Slope
View
- There is a ramp with a very easy incline.
-
Step(s)
View
- The step(s) is/are located leading from the forecourt to the entrance.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 9cm.
- There is not a/are not handrail(s) at the step(s).
- The step is created by the kerb.
Shop
-
Circulation
View
- The majority of aisle widths are not 150cm+.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is good colour contrast between the walls and floor in the majority of walkways.
- The lighting levels are good.
- There are hand sanitisers.
- The height of the hand sanitiser(s) is/are 87cm.
-
Till(s)
View
- The till(s) is/are located at the front right of the shop as you enter via the car forecourt entrance.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are not clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are good.
- The chip & pin card machines are accessible from the till(s).
- There is not a cashback option at the till(s).
- The height of the till(s) is/are 110cm.
- There is not a lowered section at the till(s).
- There is not a hearing assistance system at the till(s).
Accessible Toilet (Right Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- This accessible toilet is located to the left as you enter via the car forecourt entrance.
- This accessible toilet is approximately 5m from the car forecourt entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- There is Braille, pictorial and written text signage on or near the toilet door.
- The contrast between the external door(s) and wall(s) is good.
- The door(s) open(s) inwards.
- The door(s) is/are easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 87cm.
- The contrast between the internal door(s) and wall(s) is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door(s) is good.
-
Toilet Features
View
- The dimensions of the accessible toilet are 160cm x 306cm.
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- The lighting is permanent.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 94cm.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a sensor flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and general waste (with lid) disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 108cm and 160cm from the floor.
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a backrest.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 90cm.
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm.
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser can be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 82cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is good.
- There is not a hand sanitiser.
-
Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby changing table available.
- The height of the baby changing table is 87cm.
-
Comments
View
- The accessible toilet also serves as the female standard toilet.
Standard Toilet(s)
- Standard toilet facilities are available.
-
Toilet Facilities
View
- The male toilet is located to the left as you enter via the car forecourt entrance.
- There is step-free access into the toilet(s).
- The toilet(s) is/are approximately 4m from the car forecourt entrance.
- There is pictorial signage on or near the toilet entrance.
- The contrast between the external toilet door(s) and wall(s) is good.
- The contrast between the internal toilet door(s) and wall(s) is good.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 82cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are good.
- The lighting is permanent.
- There is not a hand sanitiser.
Standard Shower
- The shower facilities are located to the rear left of the building as you enter via the car forecourt entrance.
- The shower facilities are approximately 12m from the car forecourt entrance.
- There is step-free access to the shower facilities.
- There is pictorial signage on or near the shower door.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 78cm.
- The contrast between the external door(s) and wall(s) is good.
- The contrast between the internal door(s) and wall(s) is good.
- The lighting levels are good.
- The lighting is permanent.
- The shower is accessed by a clearly marked 23cm step.
- There is a similar standard shower adjacent.