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KFC - M62 - Hartshead Moor - Westbound - Welcome Break

M62 - Hartshead Moor - Westbound - Welcome Break, M62 Junction 25/26, Hartshead Moor, Clifton, Brighouse, West Yorkshire, HD6 4JX

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Access Guide

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Summary

Eating / Drinking

  • Service and Menus View
    • There is a food and drink ordering touchscreen and a counter where food and drink can be ordered.
    • Orders are places at the left hand side of the counter or via the touchscreens.
      Orders are collected at the right hand side of the counter.
      There are overhead screens showing order status, and the order number is called out by staff.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is chicken and chips.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available on request.
    • Background music is played throughout this area.
    • There is not a hearing assistance system .
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 105cm.
  • Self-Service Touchscreens View
    • Self-service touchscreens are available for ordering.
    • The touchscreens are 120cm to 178cm from the floor.
    • There is a button which will condense the screen content.
    • Once condensed the touchscreen heights are 120cm to 150cm from the floor.
    • The lowest height of the touchscreen card machines is 113cm.
    • The touchscreens do not have tent cards which you can use to get food and drink delivered to tables.
  • Service Counter View
    • The height of the counter is 110cm.
    • There is not a lowered section of the counter.
    • There are windows, TVs, glazed screens or mirrors at/behind the counter.
    • The counter is not placed in front of a plain background.
    • There is a moveable card machine available for payment.
    • The lighting levels are good.

Seating Area (Upper Level)

  • The seating area is located on the upper level of the building, to the rear right as you exit the lift.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are tables, armchairs, coffee tables and chairs without armrests available.
  • Chairs are not permanently fixed to the floor.
  • Some tables are fixed to the floor.
  • The distance between the floor and the underside of the lowest table is 72cm.
  • The distance between the floor and the underside of the highest table is 74cm.
  • The surface height of the lowest table is 42cm.
  • The surface height of the highest table is 102cm.
  • Music is played everywhere.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Lighting levels are moderate to good.
  • Access to the additional seating area is via 4 medium height steps (16cm) with handrails on both sides.
  • There is a lip on the threshold of the seating area.