You are on Getting Here (St Bernard's Hospital). Skip to the next section.

Getting Here (St Bernard's Hospital)

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• By Road View
  • St Bernard's Hospital is located at the rear of the Ealing Hospital site.
    St Bernard's Hospital can be accessed via the A4020 (Uxbridge Road) and Hilda Road.
    The post code for the sat nav is UB1 3EU.
  • There are various pay and display parking spaces across the St Bernard’s site.
    Parking costs £3 for up to four hours.
    You can pay using the JustPark app. The location number is: 183456.
    There are accessible spaces free for Blue Badge holders around the site, including outside The Orchard and Three Bridges Medium Secure Unit.
• By Bus View
  • There are 4 bus stops outside Ealing Hospital main entrance.
    The service routes are the 483, N83, 92 and the 282. They are serviced by Transport for London.
    In addition, there are bus stops a short walk away on Uxbridge Road.
    The hospital can be easily accessed via bus routes 83, 92, 195, 282, 207, N207 and the 427.
• By Train View
  • The nearest train station is Hanwell which is approximately 0.8 miles (16 minute walk) away.
• By Underground View
  • The nearest underground station is Boston Manor which is approximately 1.6 miles (32 minute walk) away.
• Useful Links View
  • For the Google Map location information please click on the link below.
  • To view the web page described above click here (opens in new tab).
  • For bus service information please click on the link below.
  • To view the web page described above click here (opens in new tab).
  • For train service information please click on the link below.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters cannot be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• An assistance dog toilet area can be provided onsite.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are available.
• There is not a/are not hearing assistance system(s) available.

You are on Parking (Pay and Display). Skip to the next section.

Parking (Pay and Display)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located in front of the venue on off Hilda Road.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 223cm x 453cm (7ft 4in x 14ft 10in).
  • The nearest Blue Badge bay is 12m (13yd 4in) from the main entrance.
  • The furthest Blue Badge bay is 19m (20yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.
• Comments View
  • There are 10 vehicle charging bays within the car park.
  • There is also a charging point in between two of the Blue Badge bays, as shown in photographs 1 and 2.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is tarmac.
  • The approach surface is uneven in places.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a steep gradient and has no handrails.
  • There is not a level landing at the top of the ramp/slope.

You are on Outside Access (Gym - Main Entrance). Skip to the next section.

Outside Access (Gym - Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 84cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located leading up to the steps and lift.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The ramp/slope does not bypass the step(s).
• Step Details View
  • The step(s) is/are located to the left of the entrance.
  • There is/are 6 step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).
• Lift Details View
  • There is a lift to access this entrance.
  • The lift does not bypass the ramp/slope.
  • The lift does bypass the step(s).

You are on Lift (Main Entrance). Skip to the next section.

Lift (Main Entrance)

• There is a lift for public use.
• The lift is located in front of the entrance.
• The lift is approximately 1m (3ft 3in) from the main entrance.
• The lift is a platform lift.
• Staff do need to be notified for use of the lift.
• The platform lift accesses a small level change.
• There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 86cm (2ft 10in).
• The dimensions of the lift are 87cm x 125cm (2ft 10in x 4ft 1in).
• There are separate entry and exit doors in the lift.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does not have tactile markings.

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• Comments View
  • The lift must be activated by a member of staff, using a key from the top of the steps.

You are on Opening Times (Gym). Skip to the next section.

Opening Times (Gym)

• Monday 07:00 - 19:30.
• Tuesday 07:00 - 19:30.
• Wednesday 07:00 - 19:30.
• Thursday 07:00 - 19:30.
• Friday 07:00 - 19:30.
• Saturday Closed.
• Sunday Closed.

You are on Department / Service (Gym and Physiotherapy Unit). Skip to the next section.

Department / Service (Gym and Physiotherapy Unit)

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• Department / Service Access View
  • There is stepped access along the main corridor.
  • There is no clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • The department/service does play background music.
  • The lighting levels are moderate to good.
• Department / Service Facilities View
  • This department/service has; a main reception and standard toilet facilities.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located at the Café on the Hill.
  • There are standard toilet facilities within this department/service.

You are on Room / Area (Physiotherapy Office). Skip to the next section.

Room / Area (Physiotherapy Office)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Physiotherapy Office.
• The room / area is approximately 3m from the main entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are light.
• The width of the door opening is 70cm (2ft 4in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• Some chairs are height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Reception (Gym). Skip to the next section.

Reception (Gym)

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• Reception View
  • The reception point is located ahead from the main entrance.
  • The reception point is approximately 5m (5yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is a bell to attract attention.
  • The bell is not at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Level Change (Gym). Skip to the next section.

Level Change (Gym)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located on the corridor leading to the Gym.
• There is/are 3 step(s) to the area/service.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Fitness Suite (Gym). Skip to the next section.

Fitness Suite (Gym)

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• Access to Fitness Suite View
  • The fitness suite is located along the corridor past reception.
  • The fitness suite is 15m (16yd 1ft) from the main entrance.
  • There is not level access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are single.
  • The doors are permanently held open.
  • The opening is 82cm (2ft 8in) wide.
• Fitness Suite (General) View
  • Staff receive no training in assisting disabled people.
  • Equipment suitable for mobility or sensory impaired users includes recumbent bikes, weights, treadmills.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Standard Changing Cubicle / Room (Female). Skip to the next section.

Standard Changing Cubicle / Room (Female)

• The changing cubicle/room is located ahead past reception, then to the left.
• There is step-free access to the changing cubicle/room.
• The door(s) open(s) away from you (push).
• The door(s) for the room is/are not push pad activated.
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 56cm.
• The type of flooring in the room is vinyl/laminate.
• There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
• There is a bench seating in the cubicle/room.
• There is a/are coat hook(s) available.
• There is a/are coat hook(s) 179cm from the floor.
• There is not an emergency alarm in the changing cubicle/room.
• The lighting levels are moderate to good.

You are on Standard Changing Cubicle / Room (Male). Skip to the next section.

Standard Changing Cubicle / Room (Male)

• The changing cubicle/room is located ahead past reception.
• There is step-free access to the changing cubicle/room.
• The door(s) open(s) away from you (push).
• The door(s) for the room is/are not push pad activated.
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 56cm.
• The type of flooring in the room is vinyl/laminate.
• There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
• There is a bench seating in the cubicle/room.
• There is a/are coat hook(s) available.
• There is a/are coat hook(s) 179cm from the floor.
• There is not an emergency alarm in the changing cubicle/room.
• The lighting levels are moderate to good.

You are on Washroom (Female Shower). Skip to the next section.

Washroom (Female Shower)

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• Washroom Details View
  • The washroom surveyed has a shower.
  • There is/are 3 washroom(s) of this type in the department.
  • The washroom surveyed is located in the female changing area.
  • The washroom surveyed is approximately 10m from the main entrance.
  • There is stepped access to the washroom surveyed once inside the department.
  • This washroom is female.
  • There is no additional signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a sliding bolt.
  • The door(s) is/are light to open.
  • The width of the door opening is 58cm (1ft 11in).
  • The dimensions of the washroom are 82cm x 113cm (2ft 8in x 3ft 8in).
  • There is not an emergency pull cord alarm.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is not a mirror.
  • There is not a wash basin.
  • There is not a soap dispenser.
  • There is not a towel dispenser.
  • There is not a hand dryer.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
• Shower Details View
  • There is not a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head height is fixed.
  • The height of the shower head is 195cm (6ft 5in).
  • The shower control type is push.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available for the shower.
  • The shower cubicle is accessed via a medium step.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are moderate to good.

You are on Washroom (Male Shower). Skip to the next section.

Washroom (Male Shower)

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• Washroom Details View
  • The washroom surveyed has a shower.
  • There is/are 3 washroom(s) of this type in the department.
  • The washroom surveyed is located in the male changing area.
  • The washroom surveyed is approximately 10m from the main entrance.
  • There is stepped access to the washroom surveyed once inside the department.
  • This washroom is male.
  • There is no additional signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a sliding bolt.
  • The door(s) is/are light to open.
  • The width of the door opening is 58cm (1ft 11in).
  • The dimensions of the washroom are 82cm x 113cm (2ft 8in x 3ft 8in).
  • There is not an emergency pull cord alarm.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is not a mirror.
  • There is not a wash basin.
  • There is not a soap dispenser.
  • There is not a towel dispenser.
  • There is not a hand dryer.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
• Shower Details View
  • There is not a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head height is fixed.
  • The height of the shower head is 195cm (6ft 5in).
  • The shower control type is push.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available for the shower.
  • The shower cubicle is accessed via a medium step.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are moderate to good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located in the female changing area.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 10m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.
• Toilet Facilities 2 View
  • The male toilet is located in the male changing area.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 10m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• The Orchard Main Building link (new tab) - click here.
• Three Bridges Medium Secure Unit - Thames Lodge link (new tab) - click here.