Access Guide
Summary
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Getting Help and Assistance
View
- The opening times for the Kitchen are 07:30 - 21:00.
- There is a member of staff available for help and assistance.
- British Sign Language interpreters cannot be provided on request.
- Water bowls for assistance dogs are available on request from the main building.
- There is not a hearing assistance system.
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Access
View
- The Kitchen is located in the centre of the services.
- There is step-free access to the Kitchen.
- The entrance area is clearly signed.
- For the M6 - Tebay Services - Northbound - Westmoreland AccessAble Access Guide please click here (new tab).
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Toilet Facilities
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- The Changing Places facility is located outside the service station, behind the petrol station.
- For detailed information about the Changing Places facility please click here (new tab).
- Accessible toilet facilities are located to the left after you enter the services from the side entrance.
- For detailed information about the toilet facilities please click here (new tab).
Eating / Drinking
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Service and Menus
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- There is a counter where food and drink can be ordered and a buffet counter.
- Customers place their order at the service counter, a member of staff then gives the order to the customer at the counter when it is ready.
Customers pay for their order at the payment counter.
There are two separate payment counters at different heights. - Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- There is not a hearing assistance system.
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Service Counter
View
- The height of the counter is 84cm.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
- There is a moveable card machine available for payment.
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Self-Service Counter
View
- The height of the self-service counter is 84cm.
- The height of the lowered section at the counter is 74cm.
- There is not a clear knee recess beneath the lowered section of the counter.
- There are no windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is not placed in front of a plain background.
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Payment Counter
View
- The height of the counter is 104cm.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 84cm.
- There is not a clear knee recess beneath the lowered section of the counter.
- There are windows, TVs, glazed screens or mirrors at/behind the counter.
- The counter is placed in front of a plain background.
- There is a moveable card machine available for payment.
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Seating Area
View
- There is step-free access throughout.
- There is sufficient space for a wheelchair user to use the seating area.
- The majority of tables are accessible to wheelchair users.
- In this area there are coffee tables, tables, high tables, high stools and a mixture of chairs with and without armrests available.
- Chairs are not permanently fixed to the floor.
- Tables are not permanently fixed to the floor.
- The height between the floor and the underside of the lowest table is 67cm.
- The distance between the floor and the underside of the highest table is 73cm.
- The standard height for the underside of tables is 73cm.
- The surface height of the lowest table is 46cm.
- The surface height of the highest table is 109cm.
- The lighting levels are moderate to good.