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M6 - Tebay Services - Northbound - Westmorland Family

M6 Junction 38/39, Orton, Penrith, Cumbria, CA10 3SB

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Access Guide

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Summary

Getting Here

  • The services is located on the M6 Northbound between Junctions 38 and 39.
  • There is signage along the motorway indicating the distance to the services.
  • There is car parking available with 10 Blue Badge parking space, parent child spaces and electric charging points.
  • There is overflow parking on the road leading to the hotel.
  • There is coach parking available at the rear of the main car park.

Petrol Station

Parking

  • Parking View
    • The car park is located to the right of the main building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is lighting in the car park.
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
    • Additional parking is available outside the petrol station, outside the hotel and in an overflow car park.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • There is not signage available to direct users to the Blue Badge parking bays.
    • There is/are 10 designated Blue Badge parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 475cm.
    • The Blue Badge parking bays have a marked zone to both sides and rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
    • There is an additional Blue Badge bay behind the petrol station which can be used for the changing place.
      This Blue Badge bay is 440cm long and 225cm wide with a hatched zone 120cm wide to both sides and the rear.
  • Paying View
    • Parking charges apply after a limited time.
    • Free parking for all users is limited to 3 hours.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located around the edges of the car park.
    • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
    • To see the parking charges please click here (opens new tab).
    • Customers can pay for parking for stays over 3 hours in the Farmshop or from the Kitchen.
  • Access from the Car Park View
    • Pedestrian walkways are available in the car park.
    • The surface on the pedestrian walkways is tarmac.
    • There is a pedestrian crossing between the designated Blue Badge parking bay(s) and the building.
    • The pedestrian crossing is level (flush) with the Blue Badge parking bay(s) and is level with the approach to the building.
    • Not all pedestrian crossings have tactile paving on both sides.
    • The nearest designated Blue Badge parking bay is approximately 10m from the side entrance to the service station.
    • The entrance is clearly visible from the Blue Badge parking bay(s).

Seating Area (Outside)

  • The seating area is located to the left of the main building.
  • There is ramped/sloped access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are picnic tables with fixed seating available.
  • All chairs are fixed to tables.
  • Tables are not permanently fixed to the floor.
  • There are some additional picnic tables located next to the dog walk area, which can be accessed via a long slope to the right of the main building or via steps located to the left of the building.

Outside Access (Side Entrance)

  • Entrance View
    • This information is for the entrance located at the side of the services building.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 120cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 115cm.

Outside Access (Front Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 160cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 160cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the building.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is high colour contrast between the walls and floor in all areas.
    • The lighting levels are moderate to good.
  • Signage View
    • There is directional signage and overhead written signage available.
    • The colour, design and typeface of signs is consistent throughout the building.

Seating Area

  • The seating area is located to left of the Kitchen.
  • There is step-free access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are tables, long tables, bench seats and chairs without armrests available.
  • Chairs are not permanently fixed to the floor.
  • Tables are not permanently fixed to the floor.
  • The distance between the floor and the underside of the lowest table is 65cm.
  • The distance between the floor and the underside of the highest table is 72cm.
  • The standard height for the underside of tables is 65cm.
  • Lighting levels are moderate to good.
  • This area is dog friendly.

Toilet with Adaptations (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located to the left after you enter from the side entrance of the services.
    • This accessible toilet is approximately 7m from the side entrance of the services.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door(s) and wall(s) is low.
    • The door(s) open(s) outwards.
    • The door(s) is/are easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 79cm.
    • The contrast between the internal door(s) and wall(s) is low.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door(s) is low.
  • Toilet Features View
    • The dimensions of the accessible toilet are 160cm x 200cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • The lighting is permanent.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm.
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 117cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a colostomy bag shelf next to the toilet.
    • The colostomy bag shelf is at a height of 125cm.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is located where it is reachable.
    • The toilet has a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 106cm.
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser can be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 85cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 87cm.
    • The contrast between the hand dryer and the wall is poor.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located either side of the main walkway.
    • There is pictorial and written text signage on or near the toilet entrance.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are moderate to good.
    • The lighting is permanent.
    • There is not a hand sanitiser.

Parent and Baby Room

  • The parent and baby room is located to the left after you enter from the side entrance.
  • The parent and baby room is approximately 5m from the side entrance to the services.
  • There is step-free access into the parent and baby room.
  • There is written text signage on or near the parent and baby room door.
  • The signage says 'baby changing & family room'.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 87cm.
  • The contrast between the external door(s) and wall(s) is low.
  • The contrast between the internal door(s) and wall(s) is low.
  • The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby changing table is not height adjustable.
  • The height of the baby changing table once extended is 105cm.
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 74cm.
  • The wash basin tap type is sensor.
  • There is/are not chair(s) in the parent and baby room.
  • There is a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are good.
  • The lighting is permanent.
  • There is not a hand sanitiser.
  • There are an additional toilet and washbasin at a lower height in this room.

Standard Shower

  • The shower facilities are located within the standard toilets.
  • There is step-free access to the shower facilities.
  • A key is required for the shower facilities.
  • The key can be obtained from the Kitchen.
  • There is pictorial and written text signage on or near the shower door.
  • The signage says 'shower - just ask in our Quick Kitchen and they'll give you the key'.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 66cm.
  • The contrast between the external door(s) and wall(s) is low.
  • The contrast between the internal door(s) and wall(s) is low.
  • The lighting levels are moderate to good.
  • The lighting is permanent.
  • There is a 15cm step into the shower.

Emergency Evacuation Procedure

  • There is an audio alarm for emergencies.
  • Fire wardens/marshals are available on site.
  • People exit the building using the fire exits or main entrance.
  • There is an external emergency meeting point.
  • The external emergency meeting point is located in the car park next to the duck pond.