Access Guide
Summary
- Services / facilities within the grounds include places to eat and drink around the edge of the area, such as Starbucks. There is bench seating around the area as well as a raised stage where performances can take place. Events may take place during certain times of the year. There may be temporary art installations. There is a central boulevard to the WestWorks, MediaWorks, and Broadcast Centre building in White City Place.
- For the The WestWorks AccessAble Access Guide please click here (new tab).
- For the MediaWorks AccessAble Access Guide please click here (new tab).
Getting Here
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By Road
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- White City Place is located to the northern side of Shepherd's Bush in the London Borough of Hammersmith and Fulham. Westway (A40) is located to the north and runs parallel to White City Place. The Harlesden, White City (A40) junction on Westway (A40) onto Wood Lane (A219) is the closest main road intersection to the site. From that junction, the car park entrance, or closest bays, are reached by turning off Wood Lane onto South Africa Road and then onto Dorando Close. White City is located within the Ultra Low Emission Zone, so charges apply at all times for non-compliant vehicles.
- Parking in the area is very limited; however, there are various means of public transport located nearby. The vehicular site entrance is located on Dorando Close, off South Africa Road. Parking is only available to staff members and vehicular registration recognition is used at the gates. Any changes to this are pre-arranged via the ‘Parkable’ app. The closest standard on-street parking bays to White City Place are located on Dorando Close. There isn’t a public car park located nearby to White City Place. The closest is at the Westfield shopping centre over 0.5 miles away. There are Blue Badge bays available.
- For more information on London traffic please click here (opens new tab).
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By Bus
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- There is a bus stop within 150 metres of the venue.
- There are 2 bus stops located along Wood Lane (A219) to the east of White City Place. Bus routes 72, 95, 220, 272, and 283 travel along Wood Lane. It is also served by the night bus route N72. All London buses have ramp access and dedicated spaces for wheelchair users.
- For more information on TfL Buses please click here (opens new tab).
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By Train
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- The nearest Railway Station is Shepherd's Bush.
- Shepherds' Bush Station is located approximately 1.2 miles from White City Place. It is served by Overground and Southern services to Stratford, Clapham Junction, Watford Junction, and East Croydon.
- For more information on TfL Underground please click here (opens new tab).
- For more information on Southern Railway please click here (opens new tab).
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By Underground
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- The nearest underground station is White City.
- The nearest step-free underground station is Hammersmith or Wood Lane.
- White City has stepped access and is located approximately 0.3 miles from White City Place. There are Central Line services to Ealing Broadway, Epping, West Ruislip, Northolt, North Acton, Newbury Park, Hainault, and Loughton. Wood Lane is served by the Circle, and Hammersmith and City Lines. There are 15mm high steps and 95mm wide gaps from platform to train. It is approximately 0.7 miles from White City Place, with the access point on the eastern side of Wood Lane. Hammersmith is the closest step-free station to White City; however, it is approximately 2 miles away. It served by the Circle, Hammersmith and City, Piccadilly, and District Lines.
- For more information on TfL Undergound please click here (opens new tab).
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Useful Links
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- Please use the TfL journey planner for details of the most suitable routes. The planner can be filtered by options such as step-free routes or maximum walking distances.
- To view the web page described above click here (opens in new tab).
- The TfL website has links to the TfL accessibility guides, including large print maps and audio guides to order or download.
- To view the web page described above click here (opens in new tab).
On Street Parking (Dorando Close)
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On Street Standard Parking
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- Standard on street parking is available.
- The on street standard parking bay(s) is/are located on Dorando Close.
- The standard parking bays along Dorando Close have a maximum stay of 8 hours. It can be paid by phone or machine. There is a raised level crossing across Dorando Close by the second access point to White City Place. This can be used to bypass the kerb by the on-street parking, as shown in photograph 3.
Parking (Underground Car Park)
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Parking
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- The building does have its own parking facilities.
- The car park is located underneath the WestWorks building.
- The car park type is underground.
- The car park does have a height restriction barrier.
- The maximum height of the restriction barrier is 220cm (7ft 3in).
- The car park does have a barrier control system.
- The car park surface is concrete.
- Clearly marked/signposted parent and child parking bays are not available.
- The spaces within the car park are numbered and are allocated on that basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 600cm (7ft 10in x 19ft 8in).
- The marked zones around the Blue Badge parking bay(s) have not got at least the recommended width of 120cm.
- The bays do not have hatched zones on both sides and the rear. However the spaces are larger to accommodate a 120cm wide space to one side. The hatched area to the rear appear to be painted over and so is less visible. The hatched areas are between 100cm and 110cm wide.
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Paying
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- Parking is only available for staff members. This is organised via the 'Parkable' App where employees add their registration number to their account. The gates at the end of Dorando Close can then be passed to reach the car park. There are attendees working by the gates in case of any issues (photographs 1-3).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is clearly signposted.
- The surface on the approach to the entrance is concrete.
- There is not a road to cross between the car park and the entrance.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
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Comments
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- Photograph 11 shows the signage for the stairs and lift to the upper levels.
- Photographs 12 and 13 show the bicycle storage within the basement. The door is 114cm wide and the key-card reader is 87cm high.
- Photograph 14 shows 'The Hub'. This a breakout space which is yet to be opened. There is very steep ramp by the entrance.
Parking (Underground Car Park)
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Parking
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- The venue have shared parking facilities.
- The venue shares another venues parking facilities.
- The car park is located underneath the MediaWorks and Broadcast Centre, accessed via Dorando Close.
- The car park type is underground.
- The car park does have a height restriction barrier.
- The maximum height of the restriction barrier is 220cm (7ft 3in).
- The car park does have a barrier control system.
- The car park surface is concrete.
- Clearly marked/signposted parent and child parking bays are not available.
- The spaces within the car park are numbered and are allocated on that basis. This is controlled by vehicular registration at the gates on Dorando Close. The car park is divided from the Broadcast Centre's parking but both use the same entrance.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm (7ft 10in x 15ft 9in).
- The Blue Badge parking bays have a marked zone to one side but not at the rear.
- The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
- Parking is only available for staff members. This is organised via the 'Parkable' App where employees add their registration number to their account. The gates at the end of Dorando Close can then be passed to reach the car park. There are attendees working by the gates in case of any issues (photographs 1-3).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is concrete.
- There are ramps or singular steps that are used to access the lift lobbies from the basement.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
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Comments
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- There are 2 separate bicycle storage areas in the car park, one which also has toilets and changing rooms next to it (photographs 10 and 11).
- There is an Amazon locker within the car park with controls up to 100cm high and a touch screen from 110cm to 130cm high (photograph 12).
Access Points (Wood Lane/South Africa Road)
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Access Point
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- The access points leading from Wood Lane and South Africa Road are to the south of the central boulevard in White City Place. Both routes have slight slopes and bollards on route to the boulevard. The path and pavement consist of asphalt, concrete, and block paving. Photographs 1-5 show the access point from Wood Lane. Photographs 6 and 7 show the access point from South Africa Road.
- This information is for the access points located to the southern side of the boulevard.
- There is ramped/sloped access at these access points.
- Access point types include; open access points.
- Both routes have open access points with bollards at the entry point. The bollards have visual identification bands, some of which have faded. The bollards are approximately 100cm and 120cm apart. There is a 3D map with directions to the buildings off the boulevard by the access point.
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Ramp/Slope
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- There are very slight and slight slopes on the route to the boulevard.
Access Point (Dorando Close - South-Western Access)
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Access Point
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- This access point is located approximately 70m along Dorando Close from the junction with South Africa Road. It provides access to the south-west side of the central boulevard in White City Place. The pavement consists of block paving and has a slight upward gradient.
- This information is for the access point located to the south-west of the central boulevard, off Dorando Close.
- There is ramped/sloped access at this access point.
- There is open access.
- There are bollards at this access point.
- The bollards have visual identification bands.
- The minimum width between the bollards is 83cm.
- There is an information board/map at this access point.
- The widths between the bollards vary from 83cm to 110cm. There is an information board and map. This is in conjunction with the 3D map with directional information for the nearby buildings.
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Ramp/Slope
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- The ramp/slope is located beyond the bollards, along the pavement.
- The gradient of the ramp/slope is slight.
Access Point (Dorando Close - North-Western Access)
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Access Point
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- This access point is located approximately 190m along Dorando Close from the junction with South Africa Road. It provides access to the north-west side of the central boulevard in White City Place.
- This information is for the access point located along Dorando Close, in between the Broadcast Centre and MediaWorks.
- There is ramped/sloped access at this access point.
- There is open access.
- The gate is permanently held open.
- There are bollards at this access point.
- The bollards have visual identification bands.
- The minimum width between the bollards is 110cm.
- There is an information board/map at this access point.
- The bollards have faded visual identification bands. There is a gate/boarding which can be closed to block the access point. he gate can also be fully opened to widen access if needed. There is an information board and map. This is in conjunction with the 3D map with directional information for the nearby buildings.
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Ramp/Slope
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- The ramp/slope is located beyond the bollards and gate.
- The gradient of the ramp/slope is slight.
Outdoor Seating
- The outdoor seating is located throughout the boulevard.
- There is step-free access to the outdoor seating.
- There are also bench seats.
- All chairs are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is block paving.
- The benches are 50cm high. Some benches have a backrest. There are walls and low bollards which are at a similar height and can be used as perching seats. Examples of these are shown in photographs 4 and 5. They are approximately 170cm apart and 45cm high. They could be an obstacle for someone with a visual impairment due to their low height.
Central Boulevard
- The central boulevard is block paved, step-free and has very slight or slight slopes.
- There is limited street lighting along the boulevard, however, the building lights also provide illumination to some areas.
- There are maps and signage by every access point (photograph 5).
- There is a central raised area which can be used as a stage (photographs 6-8). There are three 17cm high steps which are 35cm deep to access it.
- The steps are not clearly marked, have a slight overhang and have no handrails.
- The steps are backlit during dark hours.
- The shops and cafés off the sides of the boulevard have step-free access (photograph 9).
- There are art installations in the area, such as ‘The Helix’ at the time of survey (photograph 10).
- There are various bins around the boulevard, they do not contrast with the pavement.
- There are bicycle racks placed on contrasting paving by the north-western access point off Dorando Close.
- They do not have tapping rails (photograph 12).
