You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• Staff do not receive disability awareness/equality training.
• There is not a member of staff trained in British Sign Language.
• The alternative formats documents can be provided in include: large print on request.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Wincanton Racecourse is situated on the B3081 between Wincanton and Bruton. The B3081 is just off the A303. It is 37 miles south of Bristol and 38 miles north of Bournemouth. From Bournemouth, follow the signs towards Blandford on the A350. Continue on the A350 until the traffic lights north of Blandford. At the traffic lights turn left towards Sturminster Newton on the A357. Take the A357 and continue through numerous villages. Bypass Sturminster Newton, remaining on the A357 and then follow the signs to Stalbridge and Wincanton. As you come into Wincanton town centre the racecourse is signposted and is on the B3081 towards Bruton. From Bristol follow the signs for Shepton Mallet on the A37 and at Shepton Mallet follow signs to Castle Cary and Wincanton on the A371. Follow the signs for Wincanton town centre and the racecourse is approximately 1 mile from the town on the B3081, on the left hand side.
  • There is free parking at the racecourse and places allocated for disabled drivers are available in all car parks. For those who wish to park on the rails, parking is available in this area on every raceday. The on-the-day cost to park is £6 per car (£8 on feature days) plus a Grandstand ticket for each occupant. On Boxing Day the cost is £10 per car plus a course enclosure entry ticket at £12 per person. This does not allow access to the parade ring but upgrades are possible on the day subject to availability.
• By Bus View
  • There is not a bus stop within 150 metres of the venue.
• By Train View
  • The nearest Railway Station is Templecombe.
  • There is a raceday courtesy bus service from Templecombe to the racecourse and it meets the train from Waterloo before racing and returns to the station at the end of the day. Times vary according to the train timetable and race times but can be found on the fixture's page in the run up to the day. Other stations in the area are Castle Cary, which is on the Paddington-Bristol line and is 8 miles north of Wincanton, and Bruton which is on the same line and is approximately 4 miles from Wincanton.

You are on Raceday Parking. Skip to the next section.

Raceday Parking

• For more information about the parking please click here (opens in new tab).

You are on Outside Access (Grandstand and Paddock & Premier Entrance). Skip to the next section.

Outside Access (Grandstand and Paddock & Premier Entrance)

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• Entrance View
  • This information is for the entrance located to the left of the main car park.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) by sliding.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 110cm.
  • There is a second set of doors.
  • The door(s) open(s) by sliding.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 110cm.

You are on Counter (Grandstand and Paddock & Premier Entrance). Skip to the next section.

Counter (Grandstand and Paddock & Premier Entrance)

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• Counter View
  • The counter is located between the first and second sets of doors.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are good.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.

You are on Outside Access (Annual Members and Owners & Trainers Entrance). Skip to the next section.

Outside Access (Annual Members and Owners & Trainers Entrance)

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• Entrance View
  • This information is for the entrance located next to the Annual Members and Owners & Trainers Car Park.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Counter (Annual Members and Owners & Trainers Entrance). Skip to the next section.

Counter (Annual Members and Owners & Trainers Entrance)

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• Counter View
  • The counter is located between the first and second set of doors.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are good.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.

You are on Getting Around (Grandstand Enclosure). Skip to the next section.

Getting Around (Grandstand Enclosure)

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• Access View
  • There is step-free access throughout the area.
  • The surface of the paths throughout the enclosure is tarmac. There is bench seating available. There are wall mounted maps of the racecourse available.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.

You are on Getting Around (Premier Enclosure). Skip to the next section.

Getting Around (Premier Enclosure)

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• Access View
  • There is step-free access throughout the area.
  • The surface of the paths around the enclosure is tarmac. There is bench seating available. There are wall mounted maps of the racecourse.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.

You are on Accessible Toilet(s) (Premier Enclosure). Skip to the next section.

Accessible Toilet(s) (Premier Enclosure)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located within the Premier Enclosure, between the Hatherleigh Stand and New Hatherleigh Building.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 86cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 155cm x 200cm (5ft 1in x 6ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 86cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 118cm (3ft 10in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 105cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 115cm (3ft 9in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 105cm (3ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Standard Toilet(s) (Premier Enclosure). Skip to the next section.

Standard Toilet(s) (Premier Enclosure)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located within the Premier Enclosure, between the Hatherleigh Stand and New Hatherleigh Building.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin(s) tap type is push.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.

You are on Parent and Baby Room (Premier Enclosure - Female Standard Toilets). Skip to the next section.

Parent and Baby Room (Premier Enclosure - Female Standard Toilets)

• There is a parent and baby room for public use.
• The parent and baby room is located within the Premier Enclosure , between the Hatherleigh Stand and New Hatherleigh Building.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 105cm (3ft 5in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 85cm.
• The wash basin tap type is lever.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Accessible Toilet(s) (Grandstand Enclosure). Skip to the next section.

Accessible Toilet(s) (Grandstand Enclosure)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located within the Grandstand Enclosure, to the right of the Badger Bar.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 86cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 155cm x 240cm (5ft 1in x 7ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is not a mirror.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 105cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is poor.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 95cm (3ft 1in).

You are on Standard Toilet(s) (Grandstand Enclosure). Skip to the next section.

Standard Toilet(s) (Grandstand Enclosure)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the right of the Badger Bar.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin(s) tap type is twist/turn.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.

You are on Outside Access (Male Standard Toilets - Premier Enclosure - Kingswell Building). Skip to the next section.

Outside Access (Male Standard Toilets - Premier Enclosure - Kingswell Building)

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• Entrance View
  • This information is for the entrance located on the outer wall of the Kingswell Building, opposite the Stalbridge Bar.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'GENTS'.
  • There is ramped/sloped and stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 70cm.
• Ramp/Slope View
  • The ramp/slope is located leading up to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 90cm (2ft 11in).
  • The ramp/slope does not bypass the step(s).
• Step(s) View
  • The step(s) is/are located immediately beyond the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 11cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Standard Toilet(s) (Male Standard Toilets - Premier Enclosure - Kingswell Building). Skip to the next section.

Standard Toilet(s) (Male Standard Toilets - Premier Enclosure - Kingswell Building)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The male toilet is located on the outer wall of the Kingswell Building, opposite the Stalbridge Bar.
  • There is ramped/sloped and stepped access into the toilet(s).
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are moderate to good.

You are on Related Access Guides (Wincanton Racecourse). Skip to the next section.

Related Access Guides (Wincanton Racecourse)

• Parade Ring and Winners Enclosure link (new tab) - click here
• Trackside link (new tab) - click here
• Wincanton Golf Course link (new tab) - click here
• Course Enclosure link (new tab) - click here

You are on Related Access Guides (Premier Enclosure). Skip to the next section.

Related Access Guides (Premier Enclosure)

• See More Business Bar link (new tab) - click here
• Montague Building - First Floor Hospitality link (new tab) - click here
• Montague Building - Second Floor Boxes 8-10 link (new tab) - click here
• Montague Building - Third Floor Boxes 11-14 link (new tab) - click here
• Owners and Trainers link (new tab) - click here
• Hatherleigh Stand - First Floor link (new tab) - click here
• Hatherleigh Stand - Second Floor link (new tab) - click here
• Hatherleigh Stand - Third Floor link (new tab) - click here
• Stalbridge Bar link (new tab) - click here
• Furlongs link (new tab) - click here
• Paddock Pavillion link (new tab) - click here

You are on Related Access Guides (Grandstand Enclosure). Skip to the next section.

Related Access Guides (Grandstand Enclosure)

• Badger Bar link (new tab) - click here
• Hurdles link (new tab) - click here
• Thorntons - Annual Members link (new tab) - click here