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Hatherleigh Stand - Second Floor

Wincanton Racecourse, Wincanton, Somerset, BA9 8BJ

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff do not receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include: large print on request.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Getting Here

  • By Road View
    • Wincanton Racecourse is situated on the B3081 between Wincanton and Bruton. The B3081 is just off the A303. It is 37 miles south of Bristol and 38 miles north of Bournemouth. From Bournemouth, follow the signs towards Blandford on the A350. Continue on the A350 until the traffic lights north of Blandford. At the traffic lights turn left towards Sturminster Newton on the A357. Take the A357 and continue through numerous villages. Bypass Sturminster Newton, remaining on the A357 and then follow the signs to Stalbridge and Wincanton. As you come into Wincanton town centre the racecourse is signposted and is on the B3081 towards Bruton. From Bristol follow the signs for Shepton Mallet on the A37 and at Shepton Mallet follow signs to Castle Cary and Wincanton on the A371. Follow the signs for Wincanton town centre and the racecourse is approximately 1 mile from the town on the B3081, on the left hand side.
    • There is free parking at the racecourse and places allocated for disabled drivers are available in all car parks. For those who wish to park on the rails, parking is available in this area on every raceday. The on-the-day cost to park is £6 per car (£8 on feature days) plus a Grandstand ticket for each occupant. On Boxing Day the cost is £10 per car plus a course enclosure entry ticket at £12 per person. This does not allow access to the parade ring but upgrades are possible on the day subject to availability.
  • By Bus View
    • There is not a bus stop within 150 metres of the venue.
  • By Train View
    • The nearest Railway Station is Templecombe.
    • There is a raceday courtesy bus service from Templecombe to the racecourse and it meets the train from Waterloo before racing and returns to the station at the end of the day. Times vary according to the train timetable and race times but can be found on the fixture's page in the run up to the day. Other stations in the area are Castle Cary, which is on the Paddington-Bristol line and is 8 miles north of Wincanton, and Bruton which is on the same line and is approximately 4 miles from Wincanton.

Raceday Parking

Outside Access (Lower Ground Floor - Accessible Entrance - Lift Access)

  • Entrance View
    • This information is for the entrance located off the Pavilion Paddock.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 140cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located leading to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.

Other Floors (First Floor - Third Floor)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the left when entering the First Floor Entrance.
    • The stairs are approximately 2m from the First Floor Entrance.
    • The stairs are clearly visible from the entrance.
    • There are manual doors to access the stairwell from the first floor upwards.
    • The floors which are accessible by stairs are 1, 2 and 3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.

Lift

  • There is a lift for public use.
  • The lift is located to the right when entering the Lower Ground Floor - Accessible Entrance.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 5m (5yd 1ft) from the Lower Ground Floor - Accessible Entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2 and 3.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The colour contrast between the external lift control plate and the wall is High.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 108cm x 140cm (3ft 7in x 4ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Outside Access (First Floor Entrance)

  • Entrance View
    • This information is for the entrance located on the Hatherleigh Building.
    • The entrance area/door is clearly signed.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are easy to open.
    • The width of the door opening is 70cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a member of staff available for assistance at this entrance.
  • Step(s) View
    • The step(s) is/are located leading up to the entrance.
    • There is/are 12 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Eating and Drinking (The Winning Post Restaurant - Pre-booked Private Hospitality Area)

  • The following information is for the restaurant.
  • The restaurant is located to the right when exiting the lift.
  • There is step-free access to the restaurant.
  • There is a/are double, heavy manual door(s) to access this area.
  • Full table service is available.
  • The height of the service counter is medium height (77cm - 109cm) .
  • There is not a hearing assistance system .
  • There is step-free access within the restaurant.
  • There is ample room for a wheelchair user to manoeuvre.
  • Background music varies according to the function/event.
  • The type of flooring in this area is carpet.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 2m from the entrance/opening.
  • The nearest table is approximately 2m from the till/counter.
  • The standard height for tables is 62cm.
  • There are hand held menus available.
  • The lighting levels are good.
  • Access to the additional seating area is via 3 steps.

Eating and Drinking (Gold Members Premier Viewing - Bar - Private Members Area Only)

  • The following information is for the bar.
  • The bar is located within Gold Members Premier Viewing Area.
  • There is step-free access to the bar.
  • There is a/are single, heavy manual door(s) to access this area.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is high (110cm+) .
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system .
  • There is step-free access within the bar.
  • There is ample room for a wheelchair user to manoeuvre.
  • Background music varies according to the function/event.
  • The type of flooring in this area is carpet.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 3m from the entrance/opening.
  • The nearest table is approximately 4m from the till/counter.
  • The distance between the floor and the lowest table is 70cm.
  • The distance between the floor and the highest table is 103cm.
  • The standard height for tables is 70cm.
  • Takeaway cups are not available.
  • Drinking straws are available.
  • The lighting levels are good.

Eating and Drinking (Gold Members Premier Viewing - Food Counter - Private Members Area Only)

  • The following information is for the café.
  • The café is located within the Gold Members Premier Viewing Area.
  • There is step-free access to the café.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm) .
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system .
  • There is ample room for a wheelchair user to manoeuvre.
  • Background music varies according to the function/event.
  • The type of flooring in this area is carpet.
  • Takeaway cups are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.

Wheelchair Priority Area - Gold Members Premier Viewing - Private Members Area Only

  • There is a priority seating area for wheelchair users at the rear of the Gold Members seating.
  • There is space for three wheelchairs and companions / carers sit behind.

Gold Members Viewing Area - Private Members Area Only

  • There is level access to the rear row of the Gold Members seating area.
  • There is then 1 to 6 steps to additional seating.
  • The steps are 17cm high, with a going of 28cm.
  • There are hooped handrails going down on the right.
  • The seating has flip down seats with no armrests.

Counter (Betting Counter - Gold Members Only)

  • Counter View
    • The counter is located within the Gold Members Premier Viewing Area.
    • The counter is approximately 11m (12yd 1in) from the lift.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the counter are good.
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) for public use.
  • The nearest accessible toilet(s) is/are located on the lower ground floor of the Hatherleigh Stand.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located on the third floor of the Hatherleigh Stand.

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