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Royden Park Visitor Centre

Royden Park, Hill Bark Road, Frankby, Wirral, CH48 1NP

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right of the visitor centre courtyard entrance.
    • The toilet with adaptations has a left hand transfer space.
    • The male toilet facilities are located to the left of the visitor centre courtyard entrance.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Parking

  • Car Park View
    • The car park is located to the front and side of the visitor centre, off Hill Bark Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac, compacted earth and unsurfaced areas.
    • There are no designated Blue Badge parking bays available.
  • Charges and Restrictions View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located to the right on leaving the main car park on foot.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the front of the standard toilet block.

Access To (the Visitor Centre)

  • The distance from the disabled drop-off point is 25m.
  • The most accessible route has a very easy slope, slight ramps or slopes and uneven surfaces.
  • There is no signage on or near the entrance.
  • There is step-free level access to enter the Courtyard Café and visitor centre.
  • There are double manual doors which open by sliding.
  • The width of the opening is 454cm.
  • The doors have a low visual contrast.
  • There is a small door cut into one of the large sliding doors, giving access to the teaching room.
    There is a large threshold step, with a depth of 38cm on access via the small door.
    The door width is 72cm.

Eating and Drinking (The Courtyard Café)

  • Location and Access View
    • The most accessible route has slight ramps or slopes.
    • There is step-free level access into this area.
    • There are double manual doors with a medium visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 350cm.
  • Service View
    • This area has staff who can provide assistance with ordering, a counter where food and drink can be ordered and numerous seating options.
    • Full table service is not available.
    • Menus are wall-mounted.
    • The following dietary requirements can be catered for: gluten free, vegan, dairy free, lactose free and vegetarian.
    • The following are available: takeaway cups and drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located to the left of the courtyard.
    • There is step-free level access to the counter.
    • The height of the counter is 115cm.
    • There is not a lowered section at the counter.
    • The counter has windows.
  • Seating Area View
    • The seating area is covered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, benches and chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.

Entrance (Walled Nature Garden)

  • This entrance is located to the left of the visitor centre.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double manual gates at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 92cm.
  • The doors have a high visual contrast.

Outdoor Spaces (Walled Nature Garden)

  • The following is available in this area: formal gardens.
  • Additional facilities in this area include: seating.
  • Outdoor areas consist of concrete or tarmac, compact earth and paving slabs.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the paved area beyond the entrance, to the left.
  • The following areas have stepped access: the paved area beyond the entrance, to the left.
  • There are seats situated along the paths for people to rest.
  • The paths have uneven surfaces.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right of the entrance to the Courtyard Café and visitor centre.
    • The distance from the disabled drop-off area is 27m.
    • The most accessible route to the toilet has a very easy slope.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 214cm (width) x 296cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 99cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is not a toilet roll holder.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 92cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.