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Arrowside

Alexandra Hospital , Woodrow Drive , Redditch , B98 7UB

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Access Guide

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Getting To The Hospital (Alexandra Hospital)

  • By Road View
    • Leave the M42 and join the A435 south bound towards Redditch. At the roundabout take the third exit. At the next roundabout take the first exit onto Claybrook Drive. Continue to the end of the road and at the roundabout take the second exit along Washford Drive. At the mini island turn right into Hospital Drive.
    • The parking is open air with tarmac surfaces. It is both a barrier control and a 'pay and display' car park. Pay machines for the barrier control system are situated outside the Main Entrance and inside the main reception. There are several drop off spaces available for a 20 minute drop off period outside the Main Entrance. There are designated Blue Badge spaces near main visitor entrance to the car park. Please note standard parking charges apply.
  • By Bus View
    • There are several bus services to the hospital, these include the 47, 48, 55, 67, 150 and the 247.
    • There is an onsite bus stop.
    • The bus stop is located to the front of the hospital site, opposite the Main Entrance. Assistance would be needed for wheelchair users due to the dropped kerbs and a road crossing to get to the Main Entrance.
    • There is a shelter with perch seating. There would be space inside for a wheelchair user.
  • By Train View
    • Redditch Railway Station is located 3 miles from the Alexandra Hospital. There are regular buses running to the hospital.
  • Useful Links View

Getting Help and Assistance (Alexandra Hospital)

  • To see the hospital map please click here (opens new tab).
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0300 123 1732.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are not volunteers available for help and assistance at the hospital.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.

Hospital Parking (Visitors Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the main entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 480cm (11ft 6in x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located directly outside the Main Entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park, throughout the car park and at the payment machines in the hospital building.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 65m (71yd 3in) from the Main Entrance.

Opening Times (Arrowside)

  • Access is by appointment only.

Outside Access (Arrowside)

  • Entrance Details View
    • This information is for the entrance located to the right of the Main Entrance.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 143cm .
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 117cm (3ft 10in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 72cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located leading to the entrance.
    • The ramp/slope gradient is slight.

Department / Service (Arrowside)

  • Department / Service Access View
    • Arrowside is located to the right of the Main Entrance.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) both ways.
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 75cm .
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 127cm (4ft 2in).
    • There is not a door release button when exiting.

Location of Toilet/Changing Facilities (Alexandra Hospital)

  • Accessible toilet facilities are located on the ground floor Main Entrance corridor and the first floor main corridor.
  • Shared standard toilet facilities are located on the first floor corridor outside the Restaurant.
  • Female and male standard toilet facilities are located just inside the Main Entrance on the ground floor.
  • Parent and baby changing facilities are located in the accessible toilets located on the ground floor Main Entrance corridor and the first floor accessible toilet.

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