You are on Getting To The Hospital (Alexandra Hospital). Skip to the next section.

Getting To The Hospital (Alexandra Hospital)

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• By Road View
  • Leave the M42 and join the A435 south bound towards Redditch. At the roundabout take the third exit. At the next roundabout take the first exit onto Claybrook Drive. Continue to the end of the road and at the roundabout take the second exit along Washford Drive. At the mini island turn right into Hospital Drive.
  • The parking is open air with tarmac surfaces. It is both a barrier control and a 'pay and display' car park. Pay machines for the barrier control system are situated outside the Main Entrance and inside the main reception. There are several drop off spaces available for a 20 minute drop off period outside the Main Entrance. There are designated Blue Badge spaces near main visitor entrance to the car park. Please note standard parking charges apply.
• By Bus View
  • There are several bus services to the hospital, these include the 47, 48, 55, 67, 150 and the 247.
  • There is an onsite bus stop.
  • The bus stop is located to the front of the hospital site, opposite the Main Entrance. Assistance would be needed for wheelchair users due to the dropped kerbs and a road crossing to get to the Main Entrance.
  • There is a shelter with perch seating. There would be space inside for a wheelchair user.
• By Train View
  • Redditch Railway Station is located 3 miles from the Alexandra Hospital. There are regular buses running to the hospital.
• Useful Links View
  • Please see the link below for bus timetables from Worcestershire Council.
  • To view the web page described above click here (opens in new tab).
  • Please see the link below for bus timetables from Travel Line Midlands.
  • To view the web page described above click here (opens in new tab).
  • Please see the link below for National Rail timetables and information.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Alexandra Hospital). Skip to the next section.

Getting Help and Assistance (Alexandra Hospital)

• To see the hospital map please click here (opens new tab).
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0300 123 1732.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are not volunteers available for help and assistance at the hospital.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a member of staff.

You are on Hospital Parking (Visitors Car Park). Skip to the next section.

Hospital Parking (Visitors Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in front of the main entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 480cm (11ft 6in x 15ft 9in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located directly outside the Main Entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park, throughout the car park and at the payment machines in the hospital building.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located inside the hospital building.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 65m (71yd 3in) from the Main Entrance.

You are on Getting To (Peony Rooms). Skip to the next section.

Getting To (Peony Rooms)

• The Peony Rooms is/are located on the first floor of the hospital.
• Access to the Peony Rooms is via the main entrance.
• Enter the hospital via the main entrance and proceed straight ahead past the reception desk.
  Continue to the end of the corridor and turn left.
  Go through the open double doors and lift number 3 is located on the right.
  Take the lift to the first floor.
  Exit the lift and turn right onto the main first floor corridor.
  Continue down the corridor until you see the entrance to the Intensive Care Unit and Endoscopy on the left.
  Go through the open double doors and carry on down the corridor.
  The entrance to the Peony Rooms is located on the right.
• There is step free access, via lift, to the Peony Rooms.
• The Peony Rooms is approximately 40m from the lift 3.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital to the left of the main entrance sign.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 106cm (3ft 6in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 155cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) by sliding.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 192cm.
• Comments View
  • There is a third set of double entrance doors door which open automatically and are 185cm wide.

You are on Outside Access (Main Hospital Exit). Skip to the next section.

Outside Access (Main Hospital Exit)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital to the right of the Main Entrance.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) by sliding.
  • The door(s) is/are single width.
  • The width of the door opening is 145cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 192cm.

You are on Entrance (Peony Rooms). Skip to the next section.

Entrance (Peony Rooms)

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• Entrance Details View
  • This information is for the entrance located on the right of the ICU/Endoscopy corridor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 135cm (4ft 5in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 76cm.

You are on Inpatient Accommodation (Peony Room A). Skip to the next section.

Inpatient Accommodation (Peony Room A)

• Accessible accommodation is not available in this building/area.
• The Peony Rooms are two rest rooms provided for the use of visitors to the ICU.
• The inpatient accommodation surveyed was Peony Room A.
• The door opening width for the flat/room surveyed is 75cm+.
• There is room for a wheelchair user to manoeuvre in the flat/room surveyed.
• The flat/room surveyed did not have an accessible bathroom.
• The type of flooring in the flat/room surveyed is vinyl/laminate.
• The colour contrast between the walls and floor in the flat/room surveyed is good.
• Access to rooms A and B is via a code lock, which is 165cm high.
  Furniture in the room surveyed included a sofa, arm chair and coffee table, at a height of 56cm.
  The room dimensions are 240cm wide x 296cm deep.
  Peony Room B is almost identical, however it has two armchairs and no sofa.

You are on Washroom (Peony Rooms Shower). Skip to the next section.

Washroom (Peony Rooms Shower)

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• Washroom Details View
  • The washroom surveyed has a shower.
  • There is/are 1 washroom(s) of this type in the area.
  • The washroom surveyed is located to the left of the Peony Rooms entrance.
  • The washroom surveyed is approximately 1m from the Peony Rooms entrance.
  • There is step free access to the washroom surveyed once inside the area.
  • This washroom is shared.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door may be difficult to open.
  • The width of the door opening is 77cm (2ft 6in).
  • The dimensions of the washroom are 120cm x 175cm (3ft 11in x 5ft 9in).
  • There is not an emergency pull cord alarm.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is not a mirror.
  • There is not a wash basin.
  • There is not a soap dispenser.
  • There is not a towel dispenser.
  • There is not a hand dryer.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
• Shower Details View
  • There is not a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available for the shower.
  • The shower cubicle is accessed via a deep step.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are good.
• Comments View
  • There is a chair with no arms available in the washroom.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located in the entrance area to the Peony Rooms.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 3m from the Peony Rooms entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is fair.
  • The toilet seats have a good colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is twist/turn.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and to the left of the basin.
  • Lighting levels are moderate to good.

You are on Location of Toilet/Changing Facilities (Alexandra Hospital). Skip to the next section.

Location of Toilet/Changing Facilities (Alexandra Hospital)

• Accessible toilet facilities are located on the ground floor Main Entrance corridor and the first floor main corridor.
• Shared standard toilet facilities are located on the first floor corridor outside the Restaurant.
• Female and male standard toilet facilities are located just inside the Main Entrance on the ground floor.
• Parent and baby changing facilities are located in the accessible toilets located on the ground floor Main Entrance corridor and the first floor accessible toilet.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Alexandra Hospital Main Building Guide link (new tab) - click here.