Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Macmillan Cancer Information and Support

Kidderminster Hospital and Treatment Centre , Bewdley Road , Kidderminster , DY11 6RJ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Macmillan Cancer Information and Support)

  • Macmillan Cancer Information and Support is/are located on the ground floor of the Treatment Centre lobby.
  • Access to Macmillan Cancer Information and Support is via the Treatment Centre - Main Entrance.
  • Enter via the Treatment Centre - Main Entrance and turn left into the lobby area.
    Go past the Treatment Centre reception desk and Macmillan Cancer Information and Support is located directly ahead.
  • There is step free access to Macmillan Cancer Information and Support.
  • Macmillan Cancer Information and Support is approximately 22m from the Treatment Centre - Main Entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Parking (The Treatment Centre)

  • Car Park View
    • The car park is located in front of The Treatment Centre main entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 90cm.
    • The nearest designated bay is 25m from the Treatment Centre - main entrance.
    • The most accessible route from the Blue Badge parking has a slight slope.
    • This route has uneven surfaces and bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of the Treatment Centre entrance.

Entrance (The Treatment Centre - Main Entrance)

  • This entrance is located to the right of the building.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope or ramp at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 169cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 175cm.
  • The doors have a low colour contrast.
  • This entrance gives access to the ground floor of the main hospital.

Reception (Main Reception)

  • Location View
    • The reception is located ahead as you enter the Treatment Centre main entrance.
    • The distance from the Treatment Centre main entrance is 11m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 86cm.
    • There is not a lowered section at the desk.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested, however it was not working at the time of the survey.
    • There may be background noise in this area.
    • The flooring is shiny.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
    • Furniture available in this area includes: coffee tables.

Opening Times

  • Monday 09:30 - 16:00.
  • Tuesday 09:30 - 16:00.
  • Wednesday 09:30 - 16:00.
  • Thursday 09:30 - 16:00.
  • Friday Closed.
  • Saturday Closed.
  • Sunday Closed.

Department / Service (Macmillan Cancer Information and Support)

  • Department / Service Access View
    • Macmillan Cancer Information and Support is located in the ground floor lobby of the Treatment Centre.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) by sliding.
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 83cm .
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • The type of flooring is tiles and stone.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a consultation room.
    • There are 1 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located across the Treatment Centre ground floor lobby.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located across the Treatment Centre ground floor lobby.
  • Comments View
    • The Macmillan Cancer Information and Support office entrance is a glass sliding door and is usually closed.
    • The office is an open space area with1 consultation table and 2 chairs with armrests.
    • The table and chairs are not fixed, so ample space can be made to accommodate a wheelchair user.

Related Access Guides