You are on Getting To The Hospital (Scarborough Hospital). Skip to the next section.

Getting To The Hospital (Scarborough Hospital)

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• By Road View
  • Scarborough Hospital is located on Woodlands Drive in Scarborough. The post code for the Sat-Nav is YO12 6QL. Access to the hospital from either the north or south is via the A171 Scalby Road. Coming from the east on the A64 turn right at the roundabout onto Scalby Road. Procced northwards for around a mile and the entrance to the hospital is located on the left off Woodlands Drive. If coming from the west on the A170 turn left at the roundabout on to Scalby Road and follow this road for around a mile. The entrance to the hospital site is located on the left off Woodlands Drive.
  • There is a large Patient and visitor car park at the hospital located off Woodlands drive to the right of the main hospital entrance. The car park operates on a barrier/pay on exit system and payments can be made by cash or card. Current car parking charges are: 0-1 hrs £1.50 1-2 hrs £2.60 2-3 hrs £3.60 3-4 hrs £4.60 4-5 hrs £5.60 5 hrs+ £6.00 There is also a small drop off zone and car park with a limited number of Blue Badge Bays available which can be accessed vis Scalby Road. Blue Badge parking is free of charge within the Blue Badge parking areas.
• By Bus View
  • The hospital also has its own East Yorkshire Motor Services bus service (Number 10), which operates Monday to Saturday a link for this service is below.
  • There is an onsite bus stop.
  • There is an on-site bus stop to the left of the Main Hospital Entrance next to the Blue Badge Parking and drop-off area.
• By Train View
  • The nearest train station is Scarborough. The Train station is approximately 1.7 miles from the hospital. There is a bus service which runs from the station to the hospital, it is route 10 which runs from Bus Stop S outside the Train station. There are also taxi services which run from outside the train station entrance.
• Useful Links View
  • Google map of Scarborough Hospital location.
  • To view the web page described above click here (opens in new tab).
  • Timetable for East Yorkshire Bus Service.
  • To view the web page described above click here (opens in new tab).
  • Route from Scarborough Railway Station to Scarborough Hospital.
  • To view the web page described above click here (opens in new tab).
  • Arriva Bus service information and timetable.
  • To view the web page described above click here (opens in new tab).
• Comments View
  • Scarborough Train Station web site.
  • https://www.nationalrail.co.uk/stations/SCA/details.aspx.

You are on Getting Help and Assistance (Scarborough Hospital). Skip to the next section.

Getting Help and Assistance (Scarborough Hospital)

• There is not a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located within York Hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01904 726 262.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the main hospital entrance.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a member of staff.
• There is a Changing Places facility at this hospital which is located at the entrance to the Haworth Unit.
• To view the Changing Places Accessibility Guide please click here.
• BSL interpretation services can now be provided via video link on hand held tablets.

You are on Hospital Parking (Accessible Car Park). Skip to the next section.

Hospital Parking (Accessible Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located in front of the Main Hospital Entrance in the South Wing.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 25 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 480cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located directly outside the Main Hospital Entrance in the South Wing.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are not parking charges for the hospital car park.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the Main Hospital Entrance in the South Wing.
• Comments View
  • Parking is free on site for all Blue Badge Holders as long as a Blue Badge is displayed in the windscreen.
  • Tickets can be validated at the main Outpatients Reception on the ground floor / Level 1 of the South Wing.
  • There is a hatched zone to the side of each Blue Badge Bay.

You are on Hospital Parking (Visitors Car Park). Skip to the next section.

Hospital Parking (Visitors Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located to the left of the Main Hospital Entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park.
  • Payment machines are located at the front of the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
• Comments View
  • There is a long steep slope from the visitors car park to the Main Hospital Entrance.
  • There is a road to cross to get from the visitors car park to the Main Hospital Entrance.
  • There are dropped curbs at the crossing with tactile pavement on each side of the road.

You are on Getting To (Lilac Ward). Skip to the next section.

Getting To (Lilac Ward)

• Lilac Ward is/are located on level 2 of the West Wing.
• Access to Lilac Ward is via the Main Hospital Entrance.
• Enter via the Main Hospital Entrance and continue past the reception desk. Go through the double doors to lifts 1 and 2. Take the lift to level 2. Exit the lift, turn right and continue along the corridor. Take the first right and continue through the link corridor into West Wing. Continue to the end of the corridor and turn left to lifts 3 and 4. Take the lift (indicated as level 1 in the lift) to level 2. Exit the lift, turn right and follow the corridor which takes you to the entrance to the Lilac Ward.
• There is step free access, via lift, to Lilac Ward.
• Lilac Ward is approximately 28m from the lifts 3 and 4.
• There is a/are manual, double door(s) which may be difficult to open between the Main Hospital Entrance and the department/service.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Main Hospital Entrance). Skip to the next section.

Outside Access (Main Hospital Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the South Wing building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located directly in front of the entrance.
  • The ramp/slope gradient is slight.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
• Comments View
  • This entrance is open between 05.00 and 22.00.
  • There is a hand wash station located on the right as you enter the Main Hospital Entrance.
  • The sink at the wash station is set at 80cm from the floor.
  • The soap dispenser at the wash station is set at 128cm from the floor.
  • The towel dispenser at the wash station is set at 127cm from the floor.
• Comments View
  • This entrance is open between 05.00 and 22.00.
  • There is a hand wash station located on the right as you enter the Main Hospital Entrance.
  • The sink at the wash station is set at 80cm from the floor.
  • The soap dispenser at the wash station is set at 128cm from the floor.
  • The towel dispenser at the wash station is set at 127cm from the floor.

You are on Other Floors (Main Hospital Entrance corridor). Skip to the next section.

Other Floors (Main Hospital Entrance corridor)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are 1, 2, 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are moderate to good.

You are on Other Floors (South Wing New Build for Lilac Ward). Skip to the next section.

Other Floors (South Wing New Build for Lilac Ward)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are 2 ,3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are moderate to good.
• Comments View
  • These stairs are currently only used to access the Lilac Ward.

You are on Lift (South Wing Lifts 1 and 2). Skip to the next section.

Lift (South Wing Lifts 1 and 2)

• There is a lift for public use.
• The lift is located on the main South Wing corridor.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 19m (20yd 2ft) from the Main Hospital Entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are 0, 1, 2, 3.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is medium.
• The visual contrast between the external lift control plate and the wall is high.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 150cm x 280cm (4ft 11in x 9ft 2in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Lift (Lifts 3 and 4 South Wing New). Skip to the next section.

Lift (Lifts 3 and 4 South Wing New)

• There is a lift for public use.
• The lift is located in the new build part of the South Wing.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are 2, 3.
• There are manual, heavy, double doors to access the lift lobby on all floors.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is medium.
• The visual contrast between the external lift control plate and the wall is medium.
• The clear door width is 140cm.
• The dimensions of the lift are 180cm x 275cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • The controls for this lift show levels 0 and 1 but is actually levels 2 and 3 of the South Wing
  • There access to this lift is only via level 2 of the South Wing.

You are on Ward (Lilac Ward). Skip to the next section.

Ward (Lilac Ward)

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• Ward Information View
  • This is a/an Medicine ward.
  • This is a shared ward.
  • There is/are 4 bay(s) available.
  • There is/are 16 side room(s) available.
  • There is/are 32 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 80cm (2ft 7in).
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 140cm (4ft 7in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
• Reception/Nurses' Station View
  • The height of the ward reception desk is 71cm.
  • There is not a lowered section.
  • There is not a hearing assistance system available at the desk.
• Ward Features and Patient Facilities View
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • Accessible toilet facilities for visitors are located on the corridor just outside the entrance to the Discharge Lounge.
  • There are no standard toilet facilities on the ward for visitors.
  • Standard toilet facilities for visitors are located on the corridor just outside the entrance to the Discharge Lounge.
• Visiting Times View
  • There are set visiting times for the ward.
  • Visiting times are 13:00 to 20:00.
  • The visiting times are the same for each day.

You are on Waiting Room / Area (Waiting Area). Skip to the next section.

Waiting Room / Area (Waiting Area)

• There is a waiting room / area.
• The waiting room / area is approximately 3m from the ward entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Room / Area (Quiet Room). Skip to the next section.

Room / Area (Quiet Room)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Quiet Room.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are moderate to good.

You are on Washroom (Bay - Beds 17, 18, 19 and 20). Skip to the next section.

Washroom (Bay - Beds 17, 18, 19 and 20)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 4 washroom(s) of this type in the ward.
  • The washroom surveyed is located in the bay of beds 17, 18, 19 and 20.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door may be difficult to open.
  • The width of the door opening is 88cm (2ft 11in).
  • The dimensions of the washroom are 295cm x 205cm (9ft 8in x 6ft 9in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 84cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 94cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 148cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a rail with a padded back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 150cm.
  • There is a flush on the transfer side.
  • There are dropdown rails on both sides of the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 90cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head height is fixed.
  • The shower control type is sensor.
  • A shower chair is available.
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is high.
  • The visual contrast between the internal washroom door and wall is high.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The toilet seat colour contrast is high.
  • The visual contrast between the shower wall-mounted grab rails and wall is high.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are good.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left as you enter the ward.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 88cm.
  • The contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 214cm x 202cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 110cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 116cm and 174cm from the floor.
• Additional Fixtures View
  • There is not a mirror.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 84cm (2ft 9in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 96cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 105cm (3ft 5in).
  • The contrast between the towel dispenser and the wall is medium.
  • There is not a hand dryer.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Scarborough Hospital South and West Wing link (new tab) - click here.
• Scarborough Hospital Parking link (new tab) - click here.