You are on Getting To The Hospital (York Hospital). Skip to the next section.

Getting To The Hospital (York Hospital)

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• By Road View
  • York Hospital is located North of York City Centre, off Wigginton Road.
    If you are coming from either the North or West of the city the access is best from the A1237.
    If coming from the South or East, then access is easier from the A64.
    There are multiple routes from these roads into the hospital and it is best to use the satnav postcode of YO31 8HE.
  • There is a multi-storey car park and a main Blue Badge only car park near the main hospital entrance.
    The multi-storey car park operates on a barrier/pay on exit system.
    Blue Badge parking is free of charge onsite and in the multi-storey car park.
• By Bus View
  • The main bus company to stop at the hospital is First Bus.
    The services that stop on Wigginton Road outside the hospital are routes numbers 6, 40 and Hospital Bus.
  • There is an onsite bus stop.
• By Train View
  • The nearest train station is York, approximately 1.3 miles from the Hospital.
    The services which run to York Station are operated by Cross Country, Grand Central, LNER, Transpennine Express and Northern Rail.
• Useful Links View
  • Information on Hospital parking.
  • To view the web page described above click here (opens in new tab).
  • Information and timetables from First Bus.
  • To view the web page described above click here (opens in new tab).
  • Information on trains to York.
  • To view the web page described above click here (opens in new tab).
  • Link to Google Maps for location of York Hospital.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (York Hospital). Skip to the next section.

Getting Help and Assistance (York Hospital)

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on the ground floor of the hospital building.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01904 726 262.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the main entrance.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a member of staff.
• There is a Changing Places facility at this hospital which is located on the ground floor, to the left of the main reception.
• To view the Changing Places Accessibility Guide please click here.
• BSL interpreters can be provided via videolinks on local tablets.

You are on Hospital Parking (Main Entrance Accessible Parking). Skip to the next section.

Hospital Parking (Main Entrance Accessible Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders and staff only.
  • The car park is located in front of the main accessible entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm (7ft 7in x 15ft 5in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located in front of the main hospital entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does have tactile paving.
• Paying View
  • There are not parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 25m (27yd 1ft) from the main accessible entrance.

You are on Hospital Parking (Multi-Storey Car Park). Skip to the next section.

Hospital Parking (Multi-Storey Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located opposite the main entrances of the hospital.
  • The car park type is multi storey.
  • The car park does have a height restriction barrier.
  • The maximum height is 210cm (6ft 11in).
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located on the ground floor of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.

You are on Outside Access (Multi-Storey Car Park). Skip to the next section.

Outside Access (Multi-Storey Car Park)

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• Entrance Details View
  • This information is for the entrance located at the front of the car park.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 170cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located directly in front of the entrance.
  • The ramp/slope gradient is slight.

You are on Counter (Parking Office - Multi-Storey Car Park). Skip to the next section.

Counter (Parking Office - Multi-Storey Car Park)

• The Car Parking Office is located directly ahead as you enter.
• The counter is approximately 3m (3yd 10in) from the car park entrance.
• The counter is clearly visible from the entrance.
• There is step free access to the counter.
• There is a clear unobstructed route to the counter.
• There are windows, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
• The counter is not placed in front of a background which is patterned.
• The lighting levels at the counter are moderate to good.
• The height of the counter is low (76cm or lower).
• There is sufficient space to write or sign documents on the counter.
• The counter is staffed.
• There is not a bell to attract attention.
• There is not a hearing assistance system.

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• Comments View
  • The car parking office counter is staffed between 08.00 to 16.00.

You are on Other Floors (Multi-Storey Car Park). Skip to the next section.

Other Floors (Multi-Storey Car Park)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, double doors which are easy to open to enter and exit the stairwell on the first floor and on the second floor.
  • The floors which are accessible by stairs are G, 1, 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are moderate to good.

You are on Lift (Multi-Storey Car Park). Skip to the next section.

Lift (Multi-Storey Car Park)

• There is a lift for public use.
• The lift is located to the right as you enter the car park.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 9m (9yd 2ft) from the car park entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2.
• There are manual, double doors which are easy to open to access the lift lobby on all floors.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 90cm.
• The dimensions of the lift are 160cm x 140cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Getting To (The Changing Place). Skip to the next section.

Getting To (The Changing Place)

• The Changing Place is/are located on the ground floor, to the left of the main reception.
• Access to the Changing Place is via the main accessible entrance.
• Enter the main accessible entrance and turn left, go straight ahead and then take the first corridor on the right.
  The entrance to the Changing Place is on the left.
• There is step free access to the Changing Place.
• The Changing Place is approximately 43m from the main accessible entrance.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Hospital Accessible Entrance). Skip to the next section.

Outside Access (Main Hospital Accessible Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 128cm (4ft 2in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are single width.
  • The width of the door opening is 110cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 187cm.
• Ramp/Slope Details View
  • The ramp/slope is located directly in front of the entrance.
  • The ramp/slope gradient is slight.
• Comments View
  • There is a mask dispenser next to the hand sanitiser at a height of 112cm.
  • The entrance push button is at a height of 85cm.

You are on Outside Access (Main Hospital Entrance - Revolving). Skip to the next section.

Outside Access (Main Hospital Entrance - Revolving)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 128cm (4ft 2in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (by revolving).
  • The door(s) is/are single width.
  • The width of the door opening is 140cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 187cm.
• Ramp/Slope Details View
  • The ramp/slope is located directly in front of the entrance.
  • The ramp/slope gradient is slight.
• Comments View
  • There is a mask dispenser next to the hand sanitiser at a height of 112cm.
  • There is a slow down button to the right of the revolving door at a height of 85cm.
  • There is an emergency stop button to the right of the revolving door at a height of 121cm.

You are on Outside Access (Main Hospital Entrance - Exit Only Revolving). Skip to the next section.

Outside Access (Main Hospital Entrance - Exit Only Revolving)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 174cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (by revolving).
  • The door(s) is/are single width.
  • The width of the door opening is 142cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located ahead as you exit the revolving door.
  • The ramp/slope gradient is slight.
• Comments View
  • There is a slow down button at a height of 85cm.
  • There is an emergency stop button at a height of 121cm.

You are on Outside Access (Main Entrance Accessible Exit). Skip to the next section.

Outside Access (Main Entrance Accessible Exit)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is a door release button when exiting.
  • The height of the door release button is 95cm (3ft 1in).
  • The main door(s) open(s) automatically.
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 174cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (away from you).
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are single width.
  • The width of the door opening is 110cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located ahead as you exit the second door.
  • The ramp/slope gradient is slight.

You are on Changing Places (Ground Floor). Skip to the next section.

Changing Places (Ground Floor)

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• Location and Access View
  • The facility is located on the ground floor, to the left of the main reception.
  • The facility is approximately 30m (32yd 2ft) from the main accessible entrance.
  • There is level access into the facility.
  • The facility surveyed is not for the sole use of disabled people.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • You do not need a key for the facility.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door is 88cm (2ft 11in).
  • The dimensions of the facility are 380cm x 390cm.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is good.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 117cm (3ft 10in).
  • The transfer space on the left as you face the toilet is 226cm (7ft 5in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • As you face the toilet there are vertical grab rails on both sides.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a sensor flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 65cm.
  • The toilet has a backrest.
  • The toilet seat colour contrast is good.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 175cm (5ft 9in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
  • There is no seat for the shower.
  • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
  • There is a vertical grab rail for the shower.
  • The colour contrast between the vertical grab rail(s) for the shower and wall is poor.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 80cm.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The colour contrast between the wash basin grab rail(s) and wall is good.
  • There is a soap dispenser.
  • The height of the soap dispenser is 103cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is not at the recommended height of 80cm-100cm.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a/are pedal bin, sanitary and non-infectious waste disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is a coat hook.
  • There are coat hooks at 102cm and 160cm from the floor.
  • There is not a red flashing fire alarm beacon.
  • The lighting levels are good.
• Comments View
  • There is a wall mounted baby change facility at a height of 90cm within the room.

You are on Location of Toilet/Changing Facilities (York Hospital). Skip to the next section.

Location of Toilet/Changing Facilities (York Hospital)

• Changing Places facilities are located on the ground floor, to the left of the main hospital entrances, next to the outpatients waiting area.
• Accessible toilet facilities are located on the ground floor, to the right of the main hospital entrances, opposite the York Wheels office and within Ellerby's Restaurant on the ground floor of the hospital.
• Female and male standard toilet facilities are located on the ground floor, to the left of the main hospital entrances, next to the outpatients waiting area, within Ellerby's Restaurant on the ground floor, on the third floor outside Ward 35 and outside the maternity entrance on the ground floor.
• Parent and baby changing facilities are located on the ground floor, to the left of the main hospital entrances, next to the outpatients waiting area, within the Changing Place and also within Ellerby's Restaurant on the ground floor of the hospital.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• York Hospital link (new tab) - click here.
• York Hospital Parking link (new tab) - click here.