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Scarborough Hospital North Wing

Scarborough Hospital, Woodlands Drive, Scarborough, North Yorkshire, YO12 6QL

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Access Guide

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Getting To The Hospital (Scarborough Hospital)

  • By Road View
    • Scarborough Hospital is located on Woodlands Drive in Scarborough. The post code for the Sat-Nav is YO12 6QL. Access to the hospital from either the north or south is via the A171 Scalby Road. Coming from the east on the A64 turn right at the roundabout onto Scalby Road. Procced northwards for around a mile and the entrance to the hospital is located on the left off Woodlands Drive. If coming from the west on the A170 turn left at the roundabout on to Scalby Road and follow this road for around a mile. The entrance to the hospital site is located on the left off Woodlands Drive.
    • There is a large Patient and visitor car park at the hospital located off Woodlands drive to the right of the main hospital entrance. The car park operates on a barrier/pay on exit system and payments can be made by cash or card. Current car parking charges are: 0-1 hrs £1.50 1-2 hrs £2.60 2-3 hrs £3.60 3-4 hrs £4.60 4-5 hrs £5.60 5 hrs+ £6.00 There is also a small drop off zone and car park with a limited number of Blue Badge Bays available which can be accessed vis Scalby Road. Blue Badge parking is free of charge within the Blue Badge parking areas.
  • By Bus View
    • The hospital also has its own East Yorkshire Motor Services bus service (Number 10), which operates Monday to Saturday a link for this service is below.
    • There is an onsite bus stop.
    • There is an on-site bus stop to the left of the Main Hospital Entrance next to the Blue Badge Parking and drop-off area.
  • By Train View
    • The nearest train station is Scarborough. The Train station is approximately 1.7 miles from the hospital. There is a bus service which runs from the station to the hospital, it is route 10 which runs from Bus Stop S outside the Train station. There are also taxi services which run from outside the train station entrance.
  • Useful Links View
  • Comments View
    • Scarborough Train Station web site.
    • https://www.nationalrail.co.uk/stations/SCA/details.aspx.

Getting Help and Assistance (Scarborough Hospital)

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located within York Hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01904 726 262.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main hospital entrance.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.
  • There is a Changing Places facility at this hospital which is located at the entrance to the Haworth Unit.
  • To view the Changing Places Accessibility Guide please click here.
  • BSL interpretation services can now be provided via video link on hand held tablets.

Hospital Parking (North Entrance Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the rear of the hospital, next to the North entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 480cm (12ft 2in x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located outside the North entrance.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 19m (20yd 2ft) from the North entrance.
  • Comments View
    • The drop off area is on the car park and there is no pavement.
    • The payment machine controls are set at 118cm to 140cm from pavement level.
    • This car park is accessed via Scalby Road.
    • There is a hatched zone to the side of each Blue Badge bay.
    • The Blue Badge bay nearest to the Changing Places associated entrance has a 1200mm access zone to the side and rear (see photographs 15-17).

Outside Access (North Entrance)

  • Entrance Details View
    • This information is for the entrance located at the rear of the hospital.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 124cm (4ft 1in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 139cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 124cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Comments View
    • There are slopes at either side as you approach the entrance, however these are very easy and are considered as level.
    • Between the outer and inner entrance there is a small seating area containing chairs without armrests.
    • This door is open between 05:00 and 22:00.

Outside Access (Haworth Unit Entrance)

  • Entrance Details View
    • This information is for the entrance located at the rear of the hospital to the left of the North entrance.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 132cm (4ft 4in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 158cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 186cm.
  • Ramp/Slope Details View
    • The ramp/slope is located directly in front of the entrance.
    • The ramp/slope gradient is slight.
  • Comments View
    • The door is open between 05:00 and 22:00.

Getting Around (North Wing)

  • Access View
    • There is step free access throughout the building via lift(s).
    • There is a steep slope, with no handrails, for access to the North Wing from the link corridor.
    • This slope is shown in photograph 3.
    • There is a slight slope, with no handrails, for access to the Cardiology corridor.
    • This slope is shown in photograph 7.
  • Circulation View
    • There are doors in corridors which have to be opened manually.
    • The type of flooring in walkways and corridors is vinyl.
    • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • Handrails are provided in some corridors.
    • Seating is provided in corridors.
    • There is good colour contrast between the walls and floor in all corridors.
    • The lighting levels are varied.
  • Signage and Wayfinding View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • The wayfinding signage includes some pictograms.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.
  • Comments View
    • There is a link corridor on the ground floor which connects the North Wing to the South Wing on level 0.
    • There are several services along this corridor.
    • Access from the North Wing is via a slight slope.
    • Access from the South Wing is via lift or stairs.

Amenities (Scarborough Hospital)

  • Shops and Services View
    • The shops/services available include; a pharmacy, a convenience store, a hair salon, a coffee shop and hair salons.
    • The Hairdresser is located in the North Wing of the hospital.
  • ATM Machines View
    • There is an/are ATM machine(s) available.
    • The ATM Machine(s) is/are located to the right of the Main Hospital Entrance opposite the main reception.
    • A low level ATM machine is not available.
  • Pay Phones and Charging Points View
    • A pay phone is available.
    • The pay phone(s) is/are located just inside the North Entrance.
    • The pay phone(s) is/are cash only payment.
    • Phone charging points are not available.
  • Public WiFi View
    • Free public WiFi is available.
    • There is free public wi-fi in all areas, log on to NHS WI-FI.
  • TV Pre-Payment Machines View
    • There are no TV pre-pay machines for patients.
  • Additional Information View
    • There are vending machines in some of the South Wing corridors. There is a free taxi call phone next to the toilets on the ground floor of the South Wing.

Other Floors (North Link Corridor Entrance)

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are 0, 1, 2, 3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are moderate to good.

Other Floors (North Wing Corridor Stairs)

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • The floors which are accessible by stairs are 0, 1, 2, 3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.

Lift (Lift 7 - North Link Corridor)

  • There is a lift for public use.
  • The lift is located next to the north link corridor entrance in the North Wing.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 32m (34yd 2ft) from the North Entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 0 ,1, 2, 3.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is fair.
  • The clear door width is 80cm.
  • The dimensions of the lift are 110cm x 212cm.
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low.

Lift (Lift 8)

  • There is a lift for public use.
  • The lift is located to the east side of the North Wing.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 31m (33yd 2ft) from the North Entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are B, 0, 1, 2.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The controls for the lift are 138cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 120cm.
  • The dimensions of the lift are 122cm x 260cm.
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are not within 90cm - 120cm from the floor.
  • The lift controls are from 122cm to 145cm from the floor.
  • There is not a hearing assistance system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low.
  • Comments View
    • This lift has 2 heavy manual sliding doors to enter and exit.
    • The basement area is for staff only.

Accessible Toilet(s) (Location of Nearest Accessible Toilet)

  • There is an/are accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located on the ground floor of the South Wing near the Main Hospital Entrance.

Standard Toilet(s) (North Wing Ground Floor Corridor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located North Wing ground floor corridor.
    • There is ramped/sloped access into the toilet(s).
    • The standard toilet(s) is/are approximately 45m from the North Entrance.
    • There is pictorial and written text signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are low to moderate.
  • Toilet Facilities 2 View
    • The shared toilet is located North Wing ground floor corridor.
    • There is ramped/sloped access into the toilet(s).
    • The standard toilet(s) is/are approximately 46m from the North Entrance.
    • There is pictorial and written text signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are low to moderate.

Standard Toilet(s) (Level 1 Pat's Place Entrance)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located on level 1 next to the Lift 7 and Pat's Place entrance.
    • There is step-free access into the toilet(s), via lift.
    • The standard toilet(s) is/are approximately 1m from the Lift 7.
    • There is pictorial signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are low to moderate.

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