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Main X-Ray Department

Whipps Cross University Hospital, Whipps Cross Road, Leytonstone, London, E11 1NR

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Access Guide

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Getting To (Main X-Ray Department)

Parking (Car Park 1)

  • Car Park View
    • The car park is located off Hospital Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 11m from the main hospital entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There are 5 clearly marked steps from the standard bays in the car park to the hospital main entrance that can be bypassed by going back through the car park and round to the right. The steps are 15cm in height and have handrails on both sides.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 5 hours. No return within 3 hours.
    • Clearly presented parking signs are available.
    • Payment machines are located in the centre of the car park.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
  • Electric Vehicle Charging Points View
    • There is 1 electric vehicle charging point.
    • The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 470cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require tap and pay (contactless payment).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main Entrance)

  • This entrance is located off Hospital Road.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy ramp at the entrance.
  • There is a key fob/card reader at a height of 113cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 117cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 156cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Exit (Main Entrance)

  • The exit area is clearly signed.
  • There is step-free level access at the exit.
  • There is a single automatic door at this exit.
  • The door opens by sliding.
  • The width of the opening is 128cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors are permanently held open.
  • The width of the opening is 115cm.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you exit.

Department / Service (Main X-Ray Department)

  • Location and Access View
    • The Main X-Ray Department is located on the ground floor of the main hospital building.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is a single manual door with a high visual contrast.
    • The door has a locked extension leaf.
    • The locked extension leaf can be opened on request .
    • The door is permanently held open.
    • The width of the opening is 78cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 3 consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: toilets with adaptations.

Toilet and Changing Facilities (Main X-Ray Department)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located in the X-Ray Waiting Room and by the Fluoroscopy Waiting Area.
    • The transfer space varies between left and right in the toilets with adaptations.

Reception (Main X-Ray Department)

  • The reception is located ahead from the Main X-Ray Department entrance.
  • The distance from the Main X-Ray Department entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 121cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 95cm.
  • The reception has windows and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is not space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: sofas.

Room (X-Ray Waiting Room)

  • The room is located along the clinic area corridor, on the left.
  • The distance from the Main X-Ray Department Entrance is 10m.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • The width of the opening is 132cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a water dispenser.
  • There is no (or very little) background noise in this room.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey.

Standard Changing Room (X-Ray)

  • The changing room surveyed is located along the clinic area corridor, on the left.
  • The distance from the Main X-Ray Department Entrance is 10m.
  • The most accessible route to the changing room has step-free level access.
  • There is step-free level access into the changing room.
  • The width of the door opening is 178cm.
  • Facilities in the changing room include: a chair/stool.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

Imaging Room (Dental X-Ray)

  • The room surveyed was; Dental X-Ray.
  • The room is located along the main clinic area corridor, on the right.
  • The most accessible route to the room has step-free level access.
  • Imaging Room View
    • There is no signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door with a high visual contrast.
    • The door opens inwards.
    • The width of the opening is 78cm.
    • There is step-free level access throughout the room.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in the room includes: chairs with armrests.
    • The seating is fixed.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were even at the time of the survey.

Seating Area (Fluoroscopy Waiting Area)

  • The seating area is located along the clinical area corridor.
  • The most accessible route to the seating area has step-free level access and manual doors.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Standard Changing Room (Fluoroscopy - Male Changing Room)

  • The changing room surveyed is located along the clinic area corridor.
  • The distance from the Main X-Ray Entrance is 15m.
  • The most accessible route to the changing room has step-free level access.
  • There is step-free level access into the changing room.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • Internally the door has a high visual contrast.
  • Facilities in the changing room include: a chair/stool.
  • Additional features include: a coat hook and an assistance bell.
  • The changing room has a pedal bin.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • There is a similar Female Changing Room in the same area.

Toilet with Adaptations (X-Ray Waiting Room - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located in the X-Ray Waiting Room.
    • The distance from the Main X-Ray Department Entrance is 10m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 180cm (width) x 180cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 109cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 81cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 88cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 141cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.