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Security

George Best Belfast City Airport, Airport Road, Belfast, BT3 9JH

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Access Guide

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Getting Help and Assistance

  • For information about assisted travel at the airport please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact Assisted Travel Team.
  • There is a portable hearing loop available, which can be used by passengers when using the airport.
    If you wish to use the portable hearing loop please either contact the airport in advance or go to the assisted travel counter in the main terminal building.
  • There is a changing places facility located next to the Check-in Desks.

Related Access Guides (Check-In)

  • To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
  • For information about the Check-In Hall please see the link below.
  • Check-In Hall link (new tab) - click here

Security

  • Security is located the rear of the check-in area.
    The main security entrance is located to the right of WHSmith.
    The fast track security entrance is located between the Check-In Desks and WHSmith.
  • There is a separate wheelchair accessible lane.
  • The separate wheelchair accessible lane is located in the Fast Track Security.
  • The staff will do a separate security search for wheelchair users.
  • The width of the security barriers is 75cm.
  • The type of flooring in this area is vinyl.
  • The lighting levels are moderate to good.

Access To (Departure Lounge and World Duty Free)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located at the rear of the security area.
    • The floors which are accessible by stairs are Security to World Duty Free/Departures Lounge.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • The lighting levels at the steps are moderate to good.
  • Escalator(s) View
    • Escalators can be used to access other floors.
    • The escalator(s) is/are located at the rear of the security area.
    • The escalators only go up.
    • The floors which are accessible by escalator(s) are Security to World Duty Free/Departures Lounge.
    • The escalator(s) steps are not clearly marked.
    • The foot and head of the escalator(s) are not clearly marked.
    • The lighting levels at the escalator(s) are moderate to good.
  • Lift View
    • There is a lift for public use.
    • The lift is located at the rear of the security area.
    • The lift is a standard lift.
    • A member of staff does not need to be notified for use of the lift.
    • The floors which are accessible by this lift are Security to World Duty Free/Departures Lounge.
    • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
    • Lift doors do contrast visually with lift lobby walls.
    • The external controls for the lift are within 90cm - 110cm from the floor.
    • The colour contrast between the external lift controls and the control plate is poor.
    • The colour contrast between the external lift control plate and the wall is poor.
    • The clear door width of the lift is 80cm (2ft 7in).
    • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
    • There are no separate entry and exit doors in the lift.
    • There is a mirror to aid reversing out of the lift.
    • There is not a list of floor services available within the lift.
    • The lift does have a visual floor indicator.
    • The lift does have an audible announcer.
    • The internal controls for the lift are within 90cm - 120cm from the floor.
    • There is not a hearing loop system.
    • The lift does have Braille markings.
    • The lift does have tactile markings.
    • The lighting levels in the lift are moderate to good.

Shortcut to Departures Lounge

  • Passengers who require assistance and with to do directly to the departures lounge can be escorted through the short cut by a member of staff.
  • The door is located to the left after you exit the lift.
  • The door opens towards you (pull).
  • The door is 95cm wide.

Toilet Facilities

  • Before security there is a changing places facility, accessible toilet, standard toilet and baby changing facilities in the check-in area.
  • After security there are accessible toilets, standard toilets and baby changing facilities in the departure lounge.

Related Access Guides (Departure Lounge and World Duty Free)