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The new name for DisabledGo

Park and Fly

Belfast International Airport, Airport Road, Belfast, BT29 4AB

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Access Guide

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Getting Here

Getting Help and Assistance

  • To book and obtain special assistance and for information please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Team members receive deaf awareness training.
  • There is not a member of staff trained in Irish Sign Language.
  • The alternative formats documents can be provided in include; Braille.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located landside or airside as directed by the Special Assistance Team.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include ceiling track hoists, wheelchairs, shower chairs, hoist slings and mobile hoists.
  • To obtain mobility aids please contact the Special Assistance team in the Check-in Hall.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The place of safety is located in the International Departures corridor.
  • For information about the Belfast International Airport Special Assistance Services please click here (opens in new tab).

Airport Parking

  • Parking View
    • The car park is located opposite the airport on Airport Road, next to the petrol garage.
    • The car park type is open air/surface.
    • The car park does have a height restriction barrier.
    • The car park does have a barrier control system at the entrance.
    • There is a touchscreen at the barrier.
    • The car park surface is tarmac.
    • There is not a/are not Blue Badge parking bay(s) available.
    • There are not help points available within the car park.
  • Paying and Booking View
    • There are parking charges for the car park.
    • Parking is free for pick up and drop off.
    • Parking is free for 15 minutes.
    • Payment signs are provided.
    • Payment signs are located at the entrance to the car park.
    • Payment signs are clearly presented.
    • Payment machines are located Parking is pre-booked, therefore payment is not required at the premises.
    • For information about booking airport parking please click here.
    • If parking has not been pre booked payment is due when exiting the car park.
  • Exiting the Car Park View
    • The car park does have a barrier control system at the exit.
    • There is a touchscreen at the exit barrier.
    • Parking is pre-paid.
      Blue Badge holders should use the Long Stay/Short Stay car parks.
      When pre-booking, Blue Badge holders can pay at park and fly rates but be upgraded to use the main or short stay car parks. For more information on Blue Badge parking please click here (opens in new tab).
  • Comments View
    • There is a drop-off point on the left before you enter the car park, near the bus shelter.

Bus Transfer to Terminal

  • There is a bus service available that runs between the car park and the terminal(s).
  • Bus Stop(s) View
    • There is a bus stop and shelter before the car park entrance. There is no external seating but plenty of wheelchair space. There is also a waiting room which offers seating. Buses will use the marked bays 1 and 2 on the paved surface beneath the shelter. At the airport terminal there is a shelter without seating. There is a help point at the airport shelter. There is also dropped kerb at the pavement there.
  • Access View
    • There is level access to the bus stop.
    • There is step free access to all of the bus stops.
    • All bus stops have step-free access.
  • Bus Details View
    • The bus does not have a ramp available.
    • There is not a designated space available for wheelchair users.
    • The minibus is accessed by steps.
      Telephone 028 9448 4851/52 to call for the transfer minibus.
      If wheelchair access or transfer is required, the alternative long stay minibus with tailgate may be used. When calling please state that you are at the Park and Fly car park.

Room (Car Park Bus Stop Waiting Room)

  • The room is located to the rear of the car park bus stop shelter.
  • The room is clearly signed.
  • There is step-free level access into the room.
  • The door to enter opens inwards and has a medium colour contrast with the surrounding walls.
  • The width of the door opening is 75cm.
  • There is step-free level access in the room.
  • There is space for a wheelchair user to manoeuvre within the room (150cm x 150cm).
  • There are chairs with armrests available in this area.
  • There is space for an assistance dog to rest in the seating area.
  • There is not a hearing assistance system.
  • There is not a speaker system in this room.
  • There is background noise which varies depending on the time of day.
  • Lighting levels are moderate to good.
  • There is a raised threshold in the doorway.

Standard Toilet (Staff Assistance)

  • The shared standard toilet was surveyed.
  • This toilet is located to the rear of the shelter, on the right of the waiting room.
  • There is step-free level access into the toilet.
  • The door to enter opens inwards and has a medium colour contrast with the surrounding walls.
  • The width of the door opening is 88cm.
  • Internally the door has a low colour contrast.
  • There are no hand dryers.
  • Lighting levels are moderate to good.
  • There is a raised threshold in the doorway. A member of staff is required to allow access to this toilet.

Route to Check-in Hall

  • The distance from the Blue Badge bay in the coach park to the Check-in Hall alternative entrance is approximately 200m, around a 4/5 minute walk.
  • On exiting the vehicle there is a dropped kerb without tactile paving (shown in photograph 1).
  • Follow the path to the left of the taxi rank toward the terminal building (shown in photograph 2), keeping to the high fence on your left.
  • There is a slight slope down on this path.
  • Follow the path as it curves to the right along the construction fence, which is signed 'departures'.
  • Turn left and go past the main exit doors (shown in photograph 7).
  • There are large, low height concrete bollards to the right on this path adjacent to the road.
  • There are also some bus stop shelters on the right.
  • At the end of the construction fence where the space widens, turn left and use the door signed 'departures' to enter.

Check-in Hall