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Forum Live

BP Pulse Live, Perimeter Road, Marston Green, Birmingham, B40 1NT

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Access Guide

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Overview

Toilet and Changing Facilities (Forum Live and Arena)

  • Toilet Facilities View
    • There are 10 toilets with adaptations.
    • The toilets with adaptations are located on the westside of Forum Live, in the female and male toilets on the westside of Forum Live, on the Lakeside concourse on the right before the tunnel and under block 6, and on the Westside concourse, under block 12 and under block 16.
    • The transfer space varies between toilets with adaptations.
    • Ambulant toilet facilities are located in the male and female toilets on the westside of Forum Live, in the female toilets under blocks 2, 3, 10, 11, 13, 15, 16, and in the male toilets under block 5 and opposite blocks 10, 11, 13, 15 and 16.
    • Female and male step-free standard toilet facilities are located in the male and female toilets on the westside of Forum Live, in the female toilets under blocks 2, 3, 10, 11, 13, 15, 16 and in the male toilets under block 5 and opposite blocks 10, 11, 13, 15 and 16.
  • Changing Places Facilities View
    • Changing Places facilities are located on the westside concourse opposite block 12.
  • Changing Facilities View
    • Parent and baby changing facilities are located in the male and female toilets on the westside of Forum Live, in the female toilets under blocks 2, 3, 10, 11, 13, 15, 16 and in the male toilets under block 5 and opposite blocks 10, 11, 13, 15 and 16.

Parking (South 1)

  • Car Park View
    • The car park is located on the Westside of Forum Live.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 60 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 345cm (width) x 480cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 50m from the accessible entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has bollards.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is not free for all users, including Blue Badge holders.
    • Payment machines are located inside the main building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Parking (South 3)

  • Car Park View
    • The car park is located to the south of Forum Live.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 57 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 450cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 175m from the accessible entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has bollards and no dropped kerb.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Outer Walkways

  • Clear directional signage is provided.
  • There are some stadium map(s).

Main Entrance

  • This entrance is located at the south west corner of Forum Live.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open towards you.
  • The width of the opening is 180cm.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open towards you.
  • The width of the opening is 168cm.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.
  • The maximum width between them is 94cm.

Accessible Entrance

  • This entrance is located at the south end of Forum Live.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 135cm.
  • The doors have a low colour contrast.
  • There are security barriers at the entrance.
  • The maximum width between them is 99cm.

Counter (Customer Services)

  • The counter is located at the rear of the box office within Forum Live.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 100cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 76cm.
  • The counter has windows which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 95cm.
  • The payment machine is at a fixed height.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There may be background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Getting Around

  • Access View
    • There is step-free level access throughout all areas.
  • Circulation View
    • There are no doors to open along circulation routes.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is shiny and patterned.
    • There is background noise in this area which varies depending on the function/event.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: chairs without armrests and high stools.
    • Lighting levels vary due to the size of the space.

Counter (Merchandise)

  • The counter is located at the southwest corner of Forum Live.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 105cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 85cm.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There may be background noise in this area.
  • The flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Food and Drink

  • Restaurant Bar Café 1 View
    • The Bar is located on the westside of Forum Live.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • There is a bar.
    • It has 2 surface heights.
    • The lower surface height is 86cm and the higher surface height is 106cm.
    • Menu types include: wall-mounted (digital).
    • The following are available: drinking straws and takeaway cups.
    • The flooring is shiny.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Restaurant Bar Café 2 View
    • The Bar & Kitchen is located on the westside of Forum Live.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • There is a service counter.
    • The surface height is 86cm.
    • Menu types include: wall-mounted (digital).
    • The following are available: drinking straws, takeaway cups, takeaway cutlery, gluten free food, lactose free food and dairy free food.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Restaurant Bar Café 3 View
    • Zero Bar is located on the eastside of Forum Live.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • There is a bar.
    • The surface height is 85cm.
    • Menu types include: wall-mounted (digital).
    • The following are available: a hearing assistance system, drinking straws, takeaway cups, takeaway cutlery, gluten free food, lactose free food and dairy free food.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Restaurant Bar Café 4 View
    • The Prosecco Bar is located in the middle of Forum Live.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • Counters include: bars.
    • All counters are at a suitable height for standing users.
    • None of the counters are at a suitable height for seated users.
    • Menu types include: wall-mounted (digital).
    • The following are available: a hearing assistance system, drinking straws and takeaway cups.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The flooring is shiny.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Restaurant Bar Café 5 View
    • Max's Bar is located at the north end of Forum Live.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • There is a bar.
    • Menu types include: wall-mounted (digital).
    • The following are available: a hearing assistance system, drinking straws and takeaway cups.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The flooring is shiny.
    • Seating available in this area includes: chairs without armrests and stools.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Seating Area (Forum Live Stage)

  • Location and Access View
    • The seating area is in front of the Forum Live stage.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • The flooring is shiny.
    • Seating available in this area includes: high stools.
    • Furniture available in this area includes: high tables.
    • The surface height of the tables/desks is not suitable for wheelchair users.
    • The clear height under the tables/desks is not suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on the westside of Forum Live.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a medium colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 142cm (width) x 217cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 75cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is no dropdown grab rail for the toilet.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 82cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 90cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 140cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

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