Access Guide
Overview
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About
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- There are 542 bedrooms.
- There is step-free level access to all bedrooms.
- There are 12 bedrooms with adaptations.
- There is step-free level access to all bedrooms with adaptations.
- None of the bedrooms with adaptations have adjoining rooms.
- All bedrooms with adaptations have an ensuite with a wheel-in shower.
- Only assistance dogs are welcomed here.
- Shared facilities include: restaurants, bars, a café, a gym, a spa, a shop and swimming pools.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a slight ramp at the main entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the self serve shop from the lounge area, the children's ship pool and the smaller children's pool.
- The following areas have step-free access via slopes or ramps: some restaurants, toilet facilities, the raised decking area at the far end of the main swimming pool area, and the Salia pool bar.
- Doors are held open along circulation routes.
- Access throughout may include pillars.
- Level -2 to 10 can be accessed via a standard lift.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is a water bowl available for assistance dogs.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There are 7 toilets with adaptations.
- The toilets with adaptations are located to the rear of the lobby area, on level -1, between the Guéliz Restaurant and the spa reception, near the outdoor pool, near the indoor pool, on the roof deck, at the Tagine Restaurant and at the Salia Restaurant.
- The transfer space varies between toilets with adaptations.
- Ambulant toilet facilities are located within the changing areas, opposite the gym entrance.
- Female and male step-free standard toilet facilities are located to the rear of the lobby area, near the outdoor pool, between the Guéliz Restaurant and the spa reception, on level -1, at the Tagine Restaurant and at the Salia Restaurant.
- Gender neutral step-free standard toilet facilities are located near the indoor pool and on the roof deck.
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Changing Facilities
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- Standard changing facilities are located opposite the entrance to the gym.
- Parent and baby changing facilities are located near the standard toilet facilities, in the toilets with adaptations in the Salia and Tagine Restaurants.
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Washroom and Shower Facilities
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- Standard shower facilities are located within the changing area opposite the gym entrance and also beside the main and infinity pools.
Parking
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Car Park
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- The car park is located off Dolmen.
- The car park is underground.
- The car park surface consists of concrete.
- The height of the restriction barrier is 270cm.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted but have no markings.
- The nearest designated bay is 15m from the car park hotel entrance.
- The most accessible route from the Blue Badge parking has a lift.
- Doors are held open along the most accessible route.
- This route has narrow walkways.
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Charges and Restrictions
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- Parking is not free for all users, including Blue Badge holders.
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There is 1 electric vehicle charging point.
- The dimensions of the electric vehicle charging bay are 225cm (width) x 575cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- You do not need an online account to use the charging point.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located at the front of the hotel.
Entrance
- This entrance is located at the front of the hotel.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is ramped and stepped access at the entrance.
- The ramp bypasses the steps.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are no handrails for the ramp.
- There are 4 steps as you enter.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is between 30cm-45cm.
- There are double manual doors.
- The doors are permanently held open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 102cm.
- The doors have a low colour contrast.
- There is a second set of double manual doors.
- The doors open towards you.
- The doors require effort to open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 102cm.
- The doors have a low colour contrast.
Lobby
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Access
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- There is step-free level access to the lobby.
- The following are located in the lobby area: reception / check-in, a travel rep service, a car hire service, an excursions service, a luggage room, a shop, a seating area, a lounge, a café, a toilet with adaptations and standard toilets.
- There is step-free level access throughout the majority of the lobby area.
- The following areas have stepped access: the self-serve shop from the lounge area.
- Some flooring is shiny and patterned.
- There is background noise which varies depending on the time of day.
- There is wayfinding signage in the lobby area.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels vary due to there being different types of lights in the space.
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Reception / Check-In
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- The height of the reception desk is 122cm.
- There is not a lowered section at the desk.
- The payment machine is portable.
- There is not a hearing assistance system.
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Other Services
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- The Guest Services desk was surveyed.
- The height of the desk is 76cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- The Rentals desk was surveyed.
- The height of the desk is 76cm.
- The reception has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- The Excursions desk is 72cm high.
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Seating
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- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
- Furniture available in this area includes: coffee tables.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest.
Shop (The Market)
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Access to the Shop
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- The shop is located to the rear right of the reception lobby, opposite the doors to the Kosy Terrace Bar.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the shop.
- There is a single manual door.
- The door is permanently held open.
- The width of the opening is 88cm.
- The door has a low colour contrast.
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Shop
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- There is step-free level access throughout all areas.
- The majority of product aisle widths are under 120cm.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
- Some flooring is patterned.
- There is background noise which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
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Payment Counters and Checkouts
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- The payment counter is located directly ahead as you enter the shop.
- Signage is not provided for the counter.
- The height of the counter is 89cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Lobby - Right Hand Transfer)
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Location
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- The toilet surveyed is located to the rear right of the reception lobby, near the stairs to the restaurant.
- The distance from the reception desk is 25m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 85cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 158cm (width) x 211cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 86cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 62cm from the floor.
- The wash basin has a sensor tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 82cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a varying colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 104cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There is one coat hook.
- The coat hook is 166cm from the floor.
- The walls and floor have a low colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Bedroom and Ensuite with Adaptations (Level 0 - Room 125)
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Bedroom Access
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- The bedroom surveyed is located on level 0, along the corridor to the right of the reception desk.
- The distance from the reception desk is 35m.
- The most accessible route to the bedroom has step-free level access.
- Doors are held open along the most accessible route.
- There is step-free level access into the bedroom.
- There is numbered signage on or near the door.
- Entry to the room is by a key card reader.
- The height of the key card reader is 106cm.
- The door opens inwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 96cm.
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Bedroom Features
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- The bedroom has two single beds which can be pushed together and an additional single bed.
- The top of the mattress is 59cm from the floor.
- The space under the bed is 24cm from the floor.
- Furniture can be moved to enable a manoeuvring space next to the bed.
- Seating available in the bedroom includes: a chair with armrests.
- Furniture available in the bedroom includes: a table.
- The following is also available in this bedroom: bedside plug sockets, TV with subtitles and a flashing fire alarm.
- There is no emergency alarm.
- Lighting levels vary due to there being different types of lights in the space.
- Lighting levels are adjustable.
- This bedroom does not have an adjoining room.
- There is a balcony, which is accessed via a manual door.
- The width of the balcony door opening is 73cm.
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Ensuite Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a low colour contrast.
- The door is easy to open.
- The width of the opening is 87cm.
- Internally the door has a low colour contrast.
- There is not a grab rail on the internal door.
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Ensuite Dimensions and Features
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- The dimensions of the ensuite are 177cm (width) x 230cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 92cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a medium colour contrast.
- The toilet seat is 41cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder is located on the dropdown rail.
- The toilet roll holder is 69cm from the floor.
- The wash basin has a sensor tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 78cm from the floor.
- There is a vertical grab rail on the right side of the wash basin.
- The wash basin grab rail has a medium colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 94cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There are multiple coat hooks.
- The coat hooks are 88cm and 182cm from the floor.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were even at the time of the survey.
- The ensuite has a wheel in shower.
- There is room for a wheelchair user to manoeuvre in the shower.
- There is a fixed shower head and a separate adjustable shower head.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 49cm from the floor.
- There are grab rails for the shower.
- The grab rails for the shower have a varying colour contrast.
- There are no dropdown rails for the shower.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
Lift (Level 0 to Level 10)
- The lift surveyed is located to the right of the reception desk.
- The distance from the reception desk is 6m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Levels 0 to 10 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1150kg.
- The control buttons have a high colour contrast.
- None of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 118cm (width) x 210cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- The lift has a separate door to exit.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which are of a similar size.
Stairs (Level 0 to Level 8)
- The stairs are located opposite and to the right of the reception desk.
- Levels 0 to 8 can be accessed by these stairs.
- There is a handrail on the left going up.
- The handrail is not easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps have some clear markings.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm-45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (Level -2 to Level 1)
- The lift surveyed is located to the rear of the reception lobby, near the Kosy Bar entrance.
- The distance from the reception desk is 20m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Levels -2, -1, the Guéliz Restaurant, level 0 and level 1 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 680kg.
- The external lift control buttons have tactile markings.
- The control buttons have a medium colour contrast.
- Some of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 118cm (width) x 143cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator.
- The lift has a separate door to exit.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs (Level 1 to level 0)
- The stairs are located to the rear right of the lobby.
- Levels 1 and 0 can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are not easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm-45cm.
- Lighting levels were even at the time of the survey.
Hotel Corridors
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout walkways.
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Circulation
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- Doors are held open along circulation routes.
- Access throughout may include narrow walkways and moveable physical obstructions.
- There is a high colour contrast between the walls and floor along the majority of circulation routes.
- Some flooring is shiny and patterned.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, armchairs and sofas.
- Lighting levels vary due to the size of the space.
Toilet with Adaptations (Level -1 - Left Hand Transfer)
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Location
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- The toilet surveyed is located on level -1 of the hotel, between the entrance to Guéliz Restaurant and the Spa Reception.
- The distance from the lift is 20m.
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Route
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- The most accessible route to the toilet has a slight slope.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 85cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 168cm (width) x 207cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 96cm (from the side of the toilet pan).
- There is a wall sensor flush for the toilet.
- The flush is on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 42cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder is located on the dropdown rail.
- The wash basin has a sensor tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a varying colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 97cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 76cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There is one coat hook.
- The coat hook is 120cm from the floor.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Tagine Restaurant - Right Hand Transfer)
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Location
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- The toilet surveyed is located to the front right of the Tagine Restaurant.
- The distance from the restaurant entrance is 10m.
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Route
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- The most accessible route to the toilet has a slight ramp.
- There is a manual door along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 85cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 148cm (width) x 204cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 87cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 44cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder is located on the dropdown rail.
- The wash basin has a sensor tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 98cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 82cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There is one coat hook.
- The coat hook is 130cm from the floor.
- The height of the baby change facility when in use is 97cm.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Salia Restaurant - No Transfer Space)
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Location
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- The toilet surveyed is located to the rear of the Salia Restaurant.
- The distance from the restaurant entrance is 20m.
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Route
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- The most accessible route to the toilet has a slight ramp.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 101cm.
- There is a second door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 83cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 125cm (width) x 184cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is not a lateral transfer space next to the toilet.
- There is a push button flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the left as you face the toilet.
- The horizontal grab rail has a low colour contrast.
- There is a vertical grab rail on the left as you face the toilet.
- The vertical grab rail has a low colour contrast.
- There is no dropdown grab rail for the toilet.
- The toilet seat is 42cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 62cm from the floor.
- The wash basin has a sensor tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 101cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 96cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 100cm.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Lower Spa Level - Indoor Pool - Left Hand Transfer)
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Location
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- The toilet surveyed is located on the lower spa level, beyond the indoor pool.
- The distance from the lift is 35m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are manual doors along the most accessible route.
- This route has narrow walkways.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 90cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 132cm (width) x 370cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 113cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is no dropdown grab rail for the toilet.
- The toilet seat is 40cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 67cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 85cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 182cm from the floor.
- The walls and floor have a medium colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Toilet with Adaptations (Roof Deck - Left Hand Transfer)
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Location
View
- The toilet surveyed is located on the roof deck of the hotel.
- The distance from the lift is 10m.
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Route
View
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
View
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 93cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
View
- The dimensions of the cubicle are 191cm (width) x 211cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 124cm (from the side of the toilet pan).
- There is a wall sensor flush for the toilet.
- The flush is on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is no dropdown grab rail for the toilet.
- The toilet seat is 54cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 53cm from the floor.
- The wash basin has a push tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 79cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 97cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 114cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has no disposal facilities.
- There is one coat hook.
- The coat hook is 126cm from the floor.
- The walls and floor have a low colour contrast.
- Lighting levels were low at the time of the survey.
Exit (to Swimming Pool Area)
- The exit area is not clearly signed.
- There is ramped and stepped access at the exit.
- The ramp bypasses the step.
- The ramp is portable.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide.
- There is one step at the exit.
- There are no handrails for the step.
- The step is clearly marked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 8cm.
- There are double manual doors.
- The doors open away from you.
- The doors require effort to open.
- One of the doors was locked at the time of the survey.
- The width of the opening is 83cm.
- The doors have a low colour contrast.
- There is step-free access via ramp as you exit.
- The ramp has a slight gradient.
- The ramp is over 150cm wide.
- There is a central handrail.
Kids Club
- The kids club is located to the left hand side of the main swimming pool area, behind the pool bar.
- There are 5 steps to this area.
- There is a handrail on the right going down.
- The handrail is easy to grip.
- The handrail does not cover the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm-45cm.
- There is written text signage on or near the entrance.
- There are double manual doors.
- The doors are permanently held open.
- One of the doors was locked at the time of the survey.
- The width of the opening is 83cm.
- The doors have a low colour contrast.
- Facilities in this area include: a 4 - 8 year old room and an 8 - 12 year old room.
- There is step-free level access throughout all areas.
- Doors are held open along circulation routes in this area.
- Access throughout may include pillars and moveable physical obstructions.
- Some flooring is patterned.
- The walls and floor colour contrast varies between low and high.
- Seating available in this area includes: chairs with armrests, chairs without armrests, benches and stools.
- Furniture available in this area includes: tables and desks.
- The desks are fixed.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the size of the space.
Toilet with Adaptations (Outdoor Pool - Right Hand Transfer)
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Location
View
- The toilet surveyed is located to the right of the pool bar.
- The distance from the hotel exit door is 50m.
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Route
View
- The most accessible route to the toilet has slight ramps.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
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Access
View
- There is step-free access via ramp into the facility.
- The ramp has a slight gradient.
- The ramp is over 150cm wide.
- There are no handrails for the ramp.
- There is pictorial signage on or near the door.
- The door opens inwards and has a medium colour contrast.
- The door requires effort to open.
- The width of the opening is 96cm.
- The door has a twist lock.
- Internally the door has a medium colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
View
- The dimensions of the cubicle are 156cm (width) x 350cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 90cm (from the side of the toilet pan).
- There is a wall sensor flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder is located on the dropdown rail.
- The wash basin has a push tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 86cm from the floor.
- There is a vertical grab rail on the right side of the wash basin.
- The wash basin grab rail has a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 128cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium colour contrast.
- The hand dryer is 104cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has no disposal facilities.
- There are no coat hooks.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were even at the time of the survey, with unshaded light sources.
