You are on Overview. Skip to the next section.

Overview

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• About View
  • The O2 Beach Club & Spa resort has 2 buildings.
  • The Sunset Luxury Building is where the main lobby is located and has adult only accommodation.
  • The Sunrise Building is where the Concierge desk is located and has family accommodation.
  • There are 130 bedrooms.
  • There is step-free level access to all bedrooms.
  • There are no bedrooms with adaptations available.
  • Shared facilities include: restaurants, bars, a gym, a spa, a shop and swimming pools.
  • There are family suites in the Sunrise Building.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is 1 other entrance.
  • There is step-free access via slope at the other entrance.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps: the Oasis Lounge and access between buildings via the grounds.
  • There are no doors to open along circulation routes.
  • Levels 1 to 9 can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • Seating is available.
  • There is not a hearing assistance system.
  • You can borrow or hire the following equipment: a medication fridge.
• Related Access Guides View
  • View information on O2 Beach Club & Spa - Christ Church - Food and Drink (opens new tab).
  • View information on O2 Beach Club & Spa - Christ Church - Swimming Pools, Spa and Fitness (opens new tab).

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • The toilets with adaptations are located in both lobby areas (Sunset Luxury and Sunrise Buildings).
  • The transfer space varies between left and right in the toilets with adaptations.
  • Female and male step-free standard toilet facilities are located in the Sunrise Building lobby, the changing rooms for the spa and gym and in Oro Restaurant.
  • Female and male standard toilet facilities with stepped access are located in Brisa, next to the adult pool and in the self-service area of Bluefin Grill.
  • Shared standard toilet facilities with stepped access are located next to the family pool.
• Changing Facilities View
  • Standard changing facilities are located in the gym and the spa.
  • The standard fitting room is located in the shop.
• Washroom and Shower Facilities View
  • Standard shower facilities are located at beachside and in the changing rooms.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located off Dover Road, outside the Sunrise Building.
  • The car park is open air/surface.
  • The car park surface consists of tarmac and block paving.
  • There is 1 designated Blue Badge parking bay available.
  • The Blue Badge bay is clearly marked and signposted.
  • The Blue Badge parking bay dimensions are 295cm (width) x 500cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 70cm.
  • The nearest designated bay is 10m from the Sunrise Building entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • This route has uneven surfaces.
• Charges and Restrictions View
  • Parking is free for all users.
• Electric Vehicle Charging Points View
  • There are no electric vehicle charging points designated for Blue Badge holders.
  • There is 1 electric vehicle charging point.
  • The dimensions of the electric vehicle charging bay are 240cm (width) x 580cm (depth).
  • The nozzle holster is at a suitable height for a wheelchair user.
  • Some of the parking is located along the access road leading to the car park, this includes the EV charging bay.
• Drop-off Point View
  • There is not a designated drop-off point available.
  • Although there are no marked drop-off points, it is possible to drop-off outside both the Sunrise Luxury and Sunset Building entrances.

You are on Sunset Luxury Building - Main Entrance. Skip to the next section.

Sunset Luxury Building - Main Entrance

• This entrance is located at the front of the building, off Dover Road.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a slope at the entrance.
• The slope has a slight gradient.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 215cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There is step-free level access to the entrance if being dropped off immediately outside.
• There is sloped access for pedestrians from the car parking areas or from Dover Road.

You are on Lobby (Sunset Luxury Building). Skip to the next section.

Lobby (Sunset Luxury Building)

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• Access View
  • There is step-free level access to the lobby.
  • The following are located in the lobby area: reception / check-in, a luggage room, a seating area and toilets with adaptations.
  • There is step-free level access throughout the lobby area.
  • There is background noise.
  • There is overhead / area signage in the lobby area.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels vary due to the use of large glazed walls.
• Reception / Check-In View
  • The height of the reception desk is 77cm.
  • There is not a lowered section at the desk.
  • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 83cm.
  • The payment machine is portable.
  • There is not a hearing assistance system.
• Seating View
  • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
  • Some seating is fixed.
  • Furniture available in this area includes: coffee tables.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).

You are on Toilet with Adaptations (Sunset Luxury Building Lobby - Female - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Sunset Luxury Building Lobby - Female - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located off the left hand side of the lobby as you enter.
  • The distance from the Sunset Luxury Building main entrance is 20m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is tactile and pictorial signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 83cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 130cm (width) x 228cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 60cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • The flush is in the centre of the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium colour contrast.
  • There is no vertical grab rail for the toilet.
  • There is no dropdown grab rail for the toilet.
  • The toilet seat is 41cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a medium colour contrast.
  • The toilet roll holder is 60cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 93cm from the floor.
  • There are no vertical grab rails at the wash basin.
  • There is a soap dispenser, however it is not wall mounted.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a low colour contrast.
  • The towel dispenser is 165cm from the floor.
  • There is not a hand dryer.
  • There is no emergency alarm.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a low colour contrast.
  • Lighting levels were low at the time of the survey.
  • There is a similar male toilet with adaptations in the same location.
  • The male toilet has left hand transfer.

You are on Sunset Luxury Building - Entrance to Lifts and Bedrooms. Skip to the next section.

Sunset Luxury Building - Entrance to Lifts and Bedrooms

• This entrance is located in the resort grounds, next to the shop, to the right as you exit the Sunset Luxury Building lobby.
• The approach to the entrance has bollards.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors.
• The doors are permanently held open.
• The width of the opening is 152cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.

You are on Hotel Corridors (Sunset Luxury Building). Skip to the next section.

Hotel Corridors (Sunset Luxury Building)

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• Access View
  • There is step-free access between floors via lift.
  • There is step-free level access throughout walkways.
• Circulation View
  • There are no doors along circulation routes.
  • Access throughout may include narrow walkways.
  • There is a high colour contrast between the walls and floor along circulation routes.
  • Some flooring is shiny.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels were low at the time of the survey.

You are on Lift (Sunset Luxury Building). Skip to the next section.

Lift (Sunset Luxury Building)

• The lift surveyed is located to the left as you enter.
• The distance from the Sunset Luxury Building entrance is 10m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • Levels 1, 2, 3, 4, 5, 6, 7, 8 and 9 can be accessed by this lift.
  • The lift door has a medium colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1150kg.
  • The external lift control buttons have Braille markings.
  • The control buttons have a medium colour contrast.
  • None of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 110cm.
  • The internal dimensions of the lift are 168cm (width) x 148cm (depth).
  • The internal lift control buttons have Braille markings.
  • The control buttons have a medium colour contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

You are on Stairs (Sunset Luxury Building). Skip to the next section.

Stairs (Sunset Luxury Building)

• The stairs are located to the left as you enter.
• Levels 1, 2, 3, 4, 5, 6, 7, 8 and 9 can be accessed by these stairs.
• There is a single manual door to access the stairwell.
• There is a handrail on the left going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The steps are unmarked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is not between 30cm-45cm.
• Lighting levels were low at the time of the survey.

You are on Standard Bedroom and Ensuite (226 - Sunset Luxury Building). Skip to the next section.

Standard Bedroom and Ensuite (226 - Sunset Luxury Building)

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• Bedroom Access View
  • The bedroom surveyed is located on level 2 of the Sunset Luxury Building.
  • The distance from the lift is 30m.
  • The most accessible route to the bedroom has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the bedroom.
  • There is Braille, tactile and numbered signage on or near the door.
  • Entry to the room is by a fob reader.
  • The height of the key fob reader is 112cm.
  • The door opens inwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 83cm.
• Bedroom Features View
  • The bedroom has a super king bed.
  • The top of the mattress is 78cm from the floor.
  • The space under the bed is 7cm from the floor.
  • There is not room for a wheelchair user to manoeuvre next to the bed.
  • Some flooring is patterned.
  • There is deep pile carpet in some areas.
  • Seating available in the bedroom includes: a chair without armrests, an armchair and a sofa.
  • Furniture available in the bedroom includes: a desk and a coffee table.
  • The following is also available in this bedroom: a medication fridge and TV with subtitles.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is a balcony, which is accessed via a manual door.
  • The width of the balcony door opening is 175cm.
• Ensuite Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens by sliding and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 70cm.
  • Internally the door has a high colour contrast.
• Ensuite Dimensions and Features View
  • The dimensions of the ensuite are 210cm (width) x 292cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is not a lateral transfer space next to the toilet.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder has a low colour contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There is a hand towel for drying hands.
  • There is not a hand dryer.
  • The wash basin has a lever mixer tap.
  • Additional features include: a mirror, a coat hook and a shelf.
  • The ensuite has a waste bin.
  • The walls and floor have a low colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The ensuite has a bath and a shower cubicle.
  • The bath has a lever mixer control.
  • There is a fixed shower head and a separate detachable shower head.
  • The shower controls are lever mixer.

You are on Sunrise Building Entrance. Skip to the next section.

Sunrise Building Entrance

• This entrance is located at the front of the Sunrise Building, in the car park.
• The approach to the entrance has uneven surfaces.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a slope at the entrance.
• The slope has a slight gradient.
• There are double manual doors.
• The doors are permanently held open.
• The width of the opening is 146cm.
• The doors have a medium colour contrast.
• The doors can be fully opened to extend the opening width to 430cm.

You are on Lobby (Sunrise Building). Skip to the next section.

Lobby (Sunrise Building)

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• Access View
  • There is step-free level access to the lobby.
  • The following are located in the lobby area: a concierge service.
  • There is step-free level access throughout the lobby area.
  • The flooring is shiny.
  • There is background noise.
  • Lighting levels were even at the time of the survey.
• Other Services View
  • The Concierge desk was surveyed.
  • The height of the desk is 110cm.
  • There is not a lowered section at the desk.
  • The desk has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.

You are on Toilet with Adaptations (Sunrise Building Lobby - Shared - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Sunrise Building Lobby - Shared - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located in the Sunrise Building lobby area, to the left as you enter.
  • The distance from the Sunrise Building entrance is 7m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
• Access View
  • There is step-free level access into the facility.
  • There is not any signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 84cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 166cm (width) x 225cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 100cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • There is not a wall mounted toilet roll holder.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • There is a vertical grab rail on the left side of the wash basin.
  • The wash basin grab rail has a high colour contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a low colour contrast.
  • The towel dispenser is 108cm from the floor.
  • There is not a hand dryer.
  • There is no emergency alarm.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 110cm from the floor.
  • The walls and floor have a low colour contrast.
  • Lighting levels were low at the time of the survey.

You are on Hotel Corridors (Sunrise Building). Skip to the next section.

Hotel Corridors (Sunrise Building)

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• Access View
  • There is step-free access between floors via lift.
  • There is step-free level access throughout walkways.
• Circulation View
  • There are no doors along circulation routes.
  • Access throughout may include narrow walkways.
  • There is a low colour contrast between the walls and floor along most circulation routes.
  • Some flooring is shiny.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels vary due to the use of large glazed walls.

You are on Lift (Sunrise Building). Skip to the next section.

Lift (Sunrise Building)

• The lift surveyed is located in the Sunrise Building lobby area.
• The distance from the Sunrise Building entrance is 3m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • Levels 1, 2, 3, 4, 5, 6, 7 and 8 can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1150kg.
  • The external lift control buttons have Braille markings.
  • The control buttons have a medium colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 166cm (width) x 148cm (depth).
  • The internal lift control buttons have Braille markings.
  • The control buttons have a medium colour contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.
  • The alternative lift on the opposite side of the Sunrise Building reception area does not go to level 8 where Brisa Restaurant is located.

You are on Stairs (Sunrise Building). Skip to the next section.

Stairs (Sunrise Building)

• The stairs are located along corridors off either side of the Sunrise Building lobby area.
• Levels 1, 2, 3, 4, 5, 6, 7 and 8 can be accessed by these stairs.
• There is a single manual door to access the stairwell.
• There is a handrail on the right going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The step markings are not clearly visible.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm-45cm.
• Lighting levels were even at the time of the survey.
• The step markings are not clear on the risers.

You are on Standard Bedroom and Ensuite (401 Suite (B) - Sunrise Building - Level 4). Skip to the next section.

Standard Bedroom and Ensuite (401 Suite (B) - Sunrise Building - Level 4)

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• Bedroom Access View
  • The bedroom surveyed is located on level 4 of the Sunrise Building.
  • The distance from the lift is 24m.
  • The most accessible route to the bedroom has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access into the bedroom.
  • The family suites in the Sunrise Building are split into 2 areas (A and B) with separate doors to access once you get through the main door into the suite detailed below.
  • These additional doors have the same access as the main door detailed below.
  • 401B has a standard bedroom with an ensuite and small balcony.
  • 401A has a 2nd bedroom, a bathroom, a kitchen and a lounge with a larger balcony.
  • There is Braille, tactile and numbered signage on or near the door.
  • Entry to the room is by a fob reader.
  • The height of the key fob reader is 112cm.
  • The door opens inwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 84cm.
• Bedroom Features View
  • The bedroom has a super king bed.
  • The top of the mattress is 75cm from the floor.
  • The space under the bed is 7cm from the floor.
  • There is not room for a wheelchair user to manoeuvre next to the bed.
  • The flooring is shiny.
  • Seating available in the bedroom includes: a chair without armrests.
  • Furniture available in the bedroom includes: a desk.
  • The following is also available in this bedroom: bedside plug sockets, a medication fridge and TV with subtitles.
  • Lighting levels vary due to there being different types of lights in the space.
  • There is a balcony, which is accessed via a manual door.
  • The width of the balcony door opening is 148cm.
• Ensuite Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens inwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 68cm.
  • Internally the door has a high colour contrast.
• Ensuite Dimensions and Features View
  • The dimensions of the ensuite are 190cm (width) x 160cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is not a lateral transfer space next to the toilet.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder has a medium colour contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There is a hand towel for drying hands.
  • There is not a hand dryer.
  • The wash basin has a lever mixer tap.
  • Additional features include: a mirror, a coat hook and a shelf.
  • The ensuite has a waste bin.
  • The walls and floor have a medium colour contrast.
  • Lighting levels were low at the time of the survey.
  • The ensuite has a shower with a step.
  • There is a fixed shower head and a separate detachable shower head.
  • The shower controls are lever mixer.
  • The separate bathroom in 401A has the same facilities as this ensuite.

You are on Standard Suite Lounge and Kitchen (401 Suite (A) - Sunrise Building - Level 4). Skip to the next section.

Standard Suite Lounge and Kitchen (401 Suite (A) - Sunrise Building - Level 4)

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• Kitchen View
  • The kitchen is located off the lounge area.
  • There is step-free level access into the kitchen.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The work surface is 90cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The hob is 91cm from the floor.
  • A lowered hob is not available.
  • The sink is 90cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever mixer tap.
  • Facilities within the kitchen include a fridge freezer, a dishwasher, a washing machine, a tumble dryer, a microwave and a kettle.
  • The following appliances are at a suitable height for a wheelchair user: dishwasher.
  • Lighting levels vary due to there being different types of lights in the space.
• Lounge View
  • The lounge is located straight ahead as you enter.
  • There is step-free level access into the lounge.
  • The lounge is open plan.
  • There is room for a wheelchair user to manoeuvre.
  • Some flooring is shiny and patterned.
  • There is deep pile carpet in some areas.
  • The walls and floor have a medium colour contrast.
  • Seating available in the lounge includes: armchairs, sofas and stools.
  • Some seating is fixed.
  • Furniture available in the lounge includes: coffee tables.
  • There is a TV.
  • Lighting levels vary due to there being different types of lights in the space.
  • There is a balcony which has step-free level access from the lounge.
  • There are sun loungers and high stools with armrests on the balcony
  • There is a 2nd bedroom in 401A (the bedroom with ensuite surveyed is located in 401B)
  • There is also a separate standard bathroom with a toilet, wash basin and shower.
  • The shower has a 10cm step to access.

You are on Grounds and Beach. Skip to the next section.

Grounds and Beach

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• About View
  • The following is available in this area: grounds, swimming pools, a restaurant, bars and a beach.
• Getting Around View
  • There are surfaced footpaths throughout.
  • Surfaced footpaths consist of: paving slabs and decking.
  • The majority of the surfaced footpaths are wide enough for wheelchair users.
  • There is wayfinding signage in this area.
  • There are seats situated along the paths for people to rest.
  • There is not step-free level access throughout.
  • The following areas have stepped access: the gazebo, the Sun Terrace and the bandstand (other steps can be bypassed using ramps).
  • The following areas have step-free access via ramps: Elements Restaurant, the Sunrise Building and the family poolside area, including Bluefin Beachside Grill.

You are on Shop (Pink Mango). Skip to the next section.

Shop (Pink Mango)

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• Access to the Shop View
  • The Pink Mango shop is located in the resort grounds, to the right as you exit the Sunset Luxury Building lobby.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has bollards.
  • There is step-free level access into the shop.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 75cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
• Shop View
  • There is step-free level access throughout all areas.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
  • Some flooring is patterned.
  • There is deep pile carpet in some areas.
  • There is background noise.
  • Lighting levels vary due to the use of large glazed walls.
• Payment Counters and Checkouts View
  • The payment counter is located to the left as you enter.
  • Signage is not provided for the counter.
  • The height of the counter is 96cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • Lighting levels vary due to the use of large glazed walls.
  • There is a very small standard fitting room to the rear of the payment counter.
  • The fitting room has step-free level access.

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Sun Terrace

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• Location and Access View
  • The Sun Terrace is located in the resort grounds, above Elements Restaurant.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There are 29 steps to this area.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is not between 30cm-45cm.
  • There is an opening without doors.
  • The width of the opening is 122cm.
• Seating Area View
  • The seating area is partially covered.
  • There is step-free level access throughout the seating area.
  • Seating available in this area includes: armchairs, sun loungers and relaxation beds.
  • Some seating is fixed.
  • Furniture available in this area includes: coffee tables.
  • There is background noise in this area.
  • There are 2 cold water jacuzzies in this area which are accessed via 3 steps.