You are on Overview. Skip to the next section.

Overview

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• About View
  • Pine Cliffs Resort is split into 6 distinct types/areas of accommodation tailored to different travel needs:
  • - Pine Cliffs Hotel, a Luxury Collection Resort
  • - Pine Cliffs Ocean Suites, a Luxury Collection Resort
  • - Pine Cliffs Residence, a Luxury Collection Resort
  • - Pine Cliffs Gardens
  • - Pine Cliffs Suites and Vacation Club
  • - Pine Cliffs Village
  • In total there are 817 accommodation options made up of rooms, suites, apartments, residences, villas and townhouses.
  • There are 5 bedrooms with adaptations across the resort.
  • This Detailed Access Guide is for Pine Cliffs Hotel, a Luxury Collection Resort.
  • There are 217 (hotel) bedrooms.
  • There is step-free level access to some of the bedrooms.
  • There are 2 bedrooms with adaptations.
  • There is step-free level access to all bedrooms with adaptations.
  • Some of the bedrooms with adaptations have adjoining rooms.
  • All bedrooms with adaptations have an ensuite with a wheel-in shower.
  • All bedrooms with adaptations have an ensuite with a bath.
  • Only assistance dogs are welcomed here.
  • Shared facilities include: restaurants, bars, a café, a gym, a games room, shops and swimming pools.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • The resort has a shuttle service with designated stops located throughout the 6 areas.
  • The shuttle service can also be booked through the hotel reception for collections from specific requested locations.
  • Shuttle vehicles include vans and golf buggies.
  • There is one van which can accommodate a wheelchair user without the need to transfer.
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There are 4 other entrances.
  • 4 of the other entrances have stepped access.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: some standard rooms, conference facilities and Rohini by Little Miss India Restaurant.
  • The following areas have step-free access via ramps: some standard rooms.
  • There are no doors to open along circulation routes.
  • Access throughout may include pillars and moveable physical obstructions.
  • The -1, Ground, 1st and 2nd floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • Seating is available.
  • There is not a hearing assistance system.
  • There is a water bowl available for assistance dogs.
• Related Access Guides View
  • View information on Pine Cliffs Resort - Albufeira - Pine Cliffs Hotel - Food and Drink (opens new tab).
  • View information on Pine Cliffs Resort - Albufeira - Pine Cliffs Hotel - Swimming Pools, Spa and Fitness (opens new tab).
  • View information on Pine Cliffs Resort - Albufeira - Resort Overview and Beach (opens new tab).

You are on Toilet and Changing Facilities (Pine Cliffs Hotel and Grounds). Skip to the next section.

Toilet and Changing Facilities (Pine Cliffs Hotel and Grounds)

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • The toilets with adaptations are located on floor -1 of Pine Cliffs Hotel (one next to Jardim Colonial and one next to Rohini by Little Miss India Restaurant) and also in the hotel grounds next to Corda Café.
  • The transfer space varies between toilets with adaptations.
  • Female and male step-free standard toilet facilities are located on floor -1 of Pine Cliffs Hotel and in the Active Health Club changing rooms.
  • Female and male standard toilet facilities with stepped access are located in the lobby of Pine Cliffs Hotel.
  • Female and male standard toilet facilities with stepped access are located next to all of the pools and on the beach at the Maré at Pine Cliffs Restaurant.
• Changing Facilities View
  • Standard changing facilities are located in Active Health Club on the ground floor of the hotel.
  • Parent and baby changing facilities are located in some of the toilets with adaptations and some of the standard toilets.
  • The standard fitting room is located in the Boutique store.
• Washroom and Shower Facilities View
  • Standard shower facilities are located in the changing rooms of the Active Health Club and next to the O Pescador pools and indoor pool.

You are on Parking (Pine Cliffs Hotel). Skip to the next section.

Parking (Pine Cliffs Hotel)

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• Car Park View
  • The car park is located in front of the hotel.
  • The car park is open air/surface.
  • The car park surface consists of cobbles.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are signposted and have markings which are faded.
  • The surveyed Blue Badge parking bay dimensions are 250cm (width) x 500cm (depth).
  • There are no hatched/marked zones.
  • The nearest designated bay is 23m from the main hotel entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • This route has uneven surfaces.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • Parking is free for all users.
• Electric Vehicle Charging Points View
  • There are no electric vehicle charging points designated for Blue Badge holders.
  • There is 1 electric vehicle charging point.
  • The dimensions of the electric vehicle charging bay are 250cm (width) x 500cm (depth).
  • The controls are not at a suitable height for a wheelchair user.
  • The nozzle holster is not at a suitable height for a wheelchair user.
• Drop-off Point View
  • There is not a designated drop-off point available.
  • Although there is not a marked area, it is possible to drop-off outside the main hotel entrance.
  • There are additional car parks at the Ocean Suites.

You are on Main Entrance. Skip to the next section.

Main Entrance

• This entrance is located at the front of the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors.
• The doors are permanently held open.
• The width of the opening is 155cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There is a second set of double manual doors.
• The doors open both ways.
• The doors require effort to open.
• The width of the opening is 156cm.
• The doors have a low colour contrast.

You are on Lobby. Skip to the next section.

Lobby

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• Access View
  • There is step-free level access to the lobby.
  • The following are located in the lobby area: reception / check-in, a concierge service, a luggage room, a seating area, a café and standard toilets.
  • There is step-free level access throughout the majority of the lobby area.
  • The following areas have step-free access via ramps: Mimo Café and the corridor off the rear of the lobby where the shops and stairs are located.
  • The short ramps at the rear of the lobby have a steep gradient.
  • The flooring is shiny and patterned.
  • There is background noise.
  • There is wayfinding and overhead / area signage in the lobby area.
  • The colour, design and typeface of signage is consistent throughout.
  • Lighting levels vary due to the size of the space.
• Reception / Check-In View
  • The height of the reception desk is 110cm.
  • There is not a lowered section at the desk.
  • The reception has a television which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 122cm.
  • The payment machine is at a fixed height.
  • There is not a hearing assistance system.
• Other Services View
  • The Concierge desk was surveyed.
  • The height of the desk is 110cm.
  • There is not a lowered section at the desk.
  • The desk has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 120cm to 135cm from the floor.
  • The touchscreen is portable and can be handed to guests.
  • The Culinary Reservations desk was surveyed.
  • The height of the desk is 79cm.
  • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
• Seating View
  • Seating available in this area includes: chairs with armrests and sofas.
  • Some seating is fixed.
  • Furniture available in this area includes: coffee tables.
  • Some tables are fixed.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest.

You are on Shop (Tabacara). Skip to the next section.

Shop (Tabacara)

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• Access to the Shop View
  • Tabacara is located on the ground floor of Pine Cliffs Hotel, just off the main lobby area.
  • The most accessible route has a steep ramp.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the shop.
  • There is a single manual door.
  • The door is permanently held open.
  • The width of the opening is 92cm.
  • The door has a low colour contrast.
• Shop View
  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are under 120cm.
  • Some aisles did have obstructions at the time of the survey, these included: additional stock.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
  • There is background noise.
  • Lighting levels were even at the time of the survey.
• Payment Counters and Checkouts View
  • The payment counter is located to the right of the shop.
  • Signage is not provided for the counter.
  • The height of the counter is 92cm.
  • There is not a lowered section at the counter.
  • The counter has mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • Lighting levels were even at the time of the survey.

You are on Shop (Boutique). Skip to the next section.

Shop (Boutique)

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• Access to the Shop View
  • Boutique is located on the ground floor of Pine Cliffs Hotel, just off the main lobby area.
  • The most accessible route has a steep ramp.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the shop.
  • There is a single manual door.
  • The door is permanently held open.
  • The width of the opening is 92cm.
  • The door has a low colour contrast.
• Shop View
  • There is step-free level access throughout all areas.
  • The majority of product aisle widths are under 120cm.
  • Some aisles did have obstructions at the time of the survey, these included: product displays.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
  • The flooring is shiny.
  • There is background noise.
  • Seating available for customers includes: stools.
  • Lighting levels were even at the time of the survey.
• Payment Counters and Checkouts View
  • The payment counter is located to the left as you enter.
  • Signage is not provided for the counter.
  • The height of the counter is 84cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • Lighting levels were even at the time of the survey.

You are on Shop (Cork World). Skip to the next section.

Shop (Cork World)

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• Access to the Shop View
  • Cork World is located on the ground floor of Pine Cliffs Hotel, just off the main lobby area.
  • The most accessible route has a steep ramp.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the shop.
  • There is a single manual door.
  • The door is permanently held open.
  • The width of the opening is 98cm.
  • The door has a low colour contrast.
• Shop View
  • There is step-free level access throughout all areas.
  • The majority of product aisle widths are under 120cm.
  • Some aisles did have obstructions at the time of the survey, these included: additional stock.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
  • There may be background noise.
  • Seating available for customers includes: chairs without armrests.
  • Lighting levels were even at the time of the survey.
• Payment Counters and Checkouts View
  • The payment counter is located at the rear of the shop.
  • Signage is not provided for the counter.
  • The height of the counter is 97cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • Lighting levels were even at the time of the survey.

You are on Shop (Ambient Flores). Skip to the next section.

Shop (Ambient Flores)

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• Access to the Shop View
  • Ambient Flores is located on the ground floor of Pine Cliffs Hotel, just off the main lobby area.
  • The products and services this florist provides can also be organised and paid for via the hotel.
  • The most accessible route has a steep ramp.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the shop.
  • There are double manual doors.
  • The doors are permanently held open.
  • One of the doors was locked at the time of the survey.
  • The width of the opening is 109cm.
  • The doors have a low colour contrast.
• Shop View
  • There is step-free level access throughout all areas.
  • The majority of product aisle widths are under 120cm.
  • Some aisles did have obstructions at the time of the survey, these included: additional stock.
  • There may be background noise.
  • Seating available for customers includes: stools.
  • Lighting levels were low at the time of the survey.

You are on Lift (1st and 2nd Floors). Skip to the next section.

Lift (1st and 2nd Floors)

• The lift surveyed is located to the right of the lobby.
• The distance from the entrance is 25m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • The ground, 1st and 2nd floors can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1600kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a low colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 104cm.
  • The internal dimensions of the lift are 206cm (width) x 156cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is a similar lift on the opposite side of the lobby.

You are on Lift (-1 Floor). Skip to the next section.

Lift (-1 Floor)

• The lift surveyed is located off the rear of the lobby.
• The distance from the entrance is 50m.
• The most accessible route to the lift has a steep ramp.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • The ground and -1 floors can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 900kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a low colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 89cm.
  • The internal dimensions of the lift are 134cm (width) x 144cm (depth).
  • The internal lift control buttons have Braille markings.
  • The control buttons have a medium colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Stairs. Skip to the next section.

Stairs

• The stairs are located off the rear of the lobby.
• The -1, ground, 1st and 2nd floors can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails do not cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are unmarked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm-45cm.
• Lighting levels vary due to the size of the space.

You are on Hotel Corridors. Skip to the next section.

Hotel Corridors

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• Access View
  • There is step-free access between floors via lift.
  • There is not step-free level access throughout.
  • The following areas have stepped access: some of the standard rooms on the ground, 1st and 2nd floors.
  • The following areas have step-free access via ramps: some of the standard rooms on the ground, 1st and 2nd floors.
• Circulation View
  • There are no doors to open along circulation routes.
  • Access throughout may include pillars and moveable physical obstructions.
  • There is a high colour contrast between the walls and floor along circulation routes.
  • Some flooring is shiny.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: armchairs and sofas.
  • Lighting levels vary due to the size of the space.

You are on Bedroom and Ensuite with Adaptations (1st Floor - Room 146). Skip to the next section.

Bedroom and Ensuite with Adaptations (1st Floor - Room 146)

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• Bedroom Access View
  • The bedroom surveyed is located on the 1st floor.
  • The distance from the nearest lift is 28m.
  • The most accessible route to the bedroom has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • Entry to the room is by a key card reader.
  • The height of the key card reader is 112cm.
  • The door opens inwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 82cm.
• Bedroom Features View
  • The bedroom has a king bed.
  • The top of the mattress is 61cm from the floor.
  • The space under the bed is 10cm from the floor.
  • There is not room for a wheelchair user to manoeuvre next to the bed.
  • Some flooring is patterned.
  • Seating available in the bedroom includes: a chair without armrests and an armchair.
  • Furniture available in the bedroom includes: a desk and a coffee table.
  • The following is also available in this bedroom: bedside plug sockets, a medication fridge and TV with subtitles.
  • There is no emergency alarm.
  • Lighting levels vary due to there being different types of lights in the space.
  • This bedroom does not have an adjoining room.
  • There is a balcony, which is accessed via a manual door.
  • The width of the balcony door opening is 103cm.
  • There is a 6cm step followed by a 2.5cm step over the threshold, leading out to the balcony.
• Ensuite Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens by sliding and has a medium colour contrast.
  • The door is easy to open.
  • The width of the opening is 75cm.
  • Internally the door has a medium colour contrast.
  • There is not a grab rail on the internal door.
• Ensuite Dimensions and Features View
  • The dimensions of the ensuite are 200cm (width) x 226cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 106cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the non-transfer side.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There are dropdown grab rails on both sides of the toilet.
  • The dropdown grab rails have a medium colour contrast.
  • The toilet seat is 45cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a medium colour contrast.
  • The toilet roll holder is 35cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 77cm from the floor.
  • There are no vertical grab rails at the wash basin.
  • There is a bar of soap.
  • There is no emergency alarm.
  • There is a mirror which is angled for ease of use.
  • There is no shelf.
  • The cubicle has a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 160cm from the floor.
  • The walls and floor have a low colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The ensuite has a wheel in shower and a lowered bath.
  • There is not room for a wheelchair user to manoeuvre in the shower.
  • There is a fixed shower head and a separate detachable shower head.
  • The shower controls are twist turn mixer.
  • There is no shower seat.
  • There are no grab rails for the shower.
  • There are no dropdown rails for the shower.
  • There is no emergency alarm.
  • The height of the side of the bath from floor level is 53cm.
  • The bath has a lever mixer control.

You are on Bedroom and Ensuite with Adaptations (1st Floor - Room 148). Skip to the next section.

Bedroom and Ensuite with Adaptations (1st Floor - Room 148)

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• Bedroom Access View
  • The bedroom surveyed is located on the 1st floor.
  • The distance from the nearest lift is 36m.
  • The most accessible route to the bedroom has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • Entry to the room is by a key card reader.
  • The height of the key card reader is 112cm.
  • The door opens inwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 112cm.
• Bedroom Features View
  • The bedroom has a king bed.
  • The top of the mattress is 61cm from the floor.
  • The space under the bed is 10cm from the floor.
  • There is room for a wheelchair user to manoeuvre next to the bed.
  • Some flooring is patterned.
  • Seating available in the bedroom includes: a chair without armrests and an armchair.
  • Furniture available in the bedroom includes: a desk and a coffee table.
  • The following is also available in this bedroom: bedside plug sockets, a medication fridge and TV with subtitles.
  • There is no emergency alarm.
  • Lighting levels vary due to there being different types of lights in the space.
  • This bedroom has an adjoining room.
  • There is a balcony, which is accessed via a manual door.
  • The width of the balcony door opening is 102cm.
  • There is a 6cm step followed by a 1.5cm step over the threshold leading out to the balcony.
• Ensuite Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens by sliding and has a medium colour contrast.
  • The door requires effort to open.
  • The width of the opening is 75cm.
  • Internally the door has a medium colour contrast.
  • There is not a grab rail on the internal door.
• Ensuite Dimensions and Features View
  • The dimensions of the ensuite are 200cm (width) x 226cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 106cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the non-transfer side.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There are dropdown grab rails on both sides of the toilet.
  • The dropdown grab rails have a medium colour contrast.
  • The toilet seat is 45cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a medium colour contrast.
  • The toilet roll holder is 35cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 78cm from the floor.
  • There are no vertical grab rails at the wash basin.
  • There is a bar of soap.
  • There is no emergency alarm.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 160cm from the floor.
  • The walls and floor have a low colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The ensuite has a wheel in shower and a lowered bath.
  • There is not room for a wheelchair user to manoeuvre in the shower.
  • There is a fixed shower head and a separate detachable shower head.
  • The shower controls are twist turn mixer.
  • There is no shower seat.
  • There are no grab rails for the shower.
  • There are no dropdown rails for the shower.
  • There is no emergency alarm.
  • The height of the side of the bath from floor level is 51cm.
  • The bath has a lever mixer control.

You are on Grounds (Pine Cliffs Hotel and Ocean Suites). Skip to the next section.

Grounds (Pine Cliffs Hotel and Ocean Suites)

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• About View
  • The following is available in this area: gardens, walkways, grounds, swimming pools, restaurants, bars, cafés and a beach.
• Getting Around View
  • There are surfaced footpaths throughout.
  • Surfaced footpaths consist of: concrete and cobbles.
  • The majority of the surfaced footpaths are wide enough for wheelchair users.
  • Some footpaths have sections with potential obstacles such as: uneven surfaces and narrow gaps.
  • There is wayfinding signage in this area.
  • There are seats situated along the paths for people to rest.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: parts of the grounds to the rear of Pine Cliffs Hotel (depending on route taken).
  • The following areas have step-free access via slopes: all facilities within the grounds around Pine Cliffs Hotel.
  • The steps in the grounds near Pine Cliffs Hotel and Ocean Suites can be bypassed using selected paths as alternatives.
  • There is an external route to the left of the main hotel entrance that allows guests to bypass the steps that are located immediately to the rear of the Pine Cliffs Hotel by going around the side of the building rather than through it.
  • This route allows step-free access to all the restaurants and pools in the grounds to the rear of Pine Cliffs Hotel and next to Ocean Suites, including Lemon Square.
  • Some of these paths have slopes with steep gradients or uneven surfaces.

You are on Games Room. Skip to the next section.

Games Room

• The room is located on the rear outer wall of the hotel, in the square outside Corda Café.
• The most accessible route to the room has slight slopes.
• There are no doors to open along the most accessible route.
• This route has uneven surfaces.
• There is written text signage on or near the door.
• There are 4 steps into the room.
• There are no handrails for the steps.
• The steps are unmarked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• There are double manual doors.
• The doors are permanently held open.
• The width of the opening is 167cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• There is not step-free level access throughout.
• The following areas have stepped access: the main part of the room.
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high colour contrast.
• There is not a hearing assistance system.
• There is background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (-1 Floor - Jardim Colonial - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (-1 Floor - Jardim Colonial - Left Hand Transfer)

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• Location View
  • The toilet surveyed is located on the -1 floor, outside Jardim Colonial.
  • The distance from the lift is 10m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is not any signage on or near the door.
  • The door opens by sliding and has a low colour contrast.
  • The door is easy to open.
  • The width of the opening is 89cm.
  • The door has a twist lock.
  • Internally the door has a medium colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 210cm (width) x 210cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 100cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • The flush is on top of the cistern.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There are dropdown grab rails on both sides of the toilet.
  • The dropdown grab rails have a medium colour contrast.
  • The toilet seat is 51cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder is located on the dropdown rail.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 77cm from the floor.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 108cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a high colour contrast.
  • The towel dispenser is 120cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror which is angled for ease of use.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 80cm.
  • The walls and floor have a low colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (-1 Floor - Rohini by Little Miss India - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (-1 Floor - Rohini by Little Miss India - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located on floor -1 outside the Rohini by Little Miss India Restaurant.
  • The distance from the Rohini by Little Miss India Restaurant is 18m.
• Route View
  • The most accessible route to the toilet has a steep ramp.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is not any signage on or near the door.
  • The door opens by sliding and has a low colour contrast.
  • The door is easy to open.
  • The width of the opening is 85cm.
  • The door has a twist lock.
  • Internally the door has a low colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 346cm (width) x 172cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 165cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • The flush is on top of the cistern.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There are dropdown grab rails on both sides of the toilet.
  • The dropdown grab rails have a medium colour contrast.
  • The toilet seat is 51cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder is located on the dropdown rail.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 87cm from the floor.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 105cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a high colour contrast.
  • The towel dispenser is 120cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror which is angled for ease of use.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are no coat hooks.
  • The walls and floor have a low colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Grounds - Corda Café - Transfer Both Sides). Skip to the next section.

Toilet with Adaptations (Grounds - Corda Café - Transfer Both Sides)

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• Location View
  • The toilet surveyed is located in the grounds, next to Corda Café.
  • The distance from Corda Café is 5m.
• Route View
  • The most accessible route to the toilet has steep slopes.
  • There are no doors to open along the most accessible route.
• Access View
  • There is one step into the facility.
  • There are no handrails for the step.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • There is pictorial signage on or near the door.
  • The door opens by sliding and has a low colour contrast.
  • The door is easy to open.
  • The width of the opening is 90cm.
  • The door has a twist lock.
  • Internally the door has a low colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 246cm (width) x 215cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is lateral transfer space on both sides of the toilet, however they are obstructed.
  • The lateral transfer space on the left is 80cm (from the side of the toilet pan).
  • The lateral transfer space on the right is 110cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • The flush is on top of the cistern.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There are dropdown grab rails on both sides of the toilet.
  • The dropdown grab rails have a medium colour contrast.
  • The toilet seat is 50cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder is located on the dropdown rail.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap cannot be reached when seated on the toilet.
  • The wash basin is 75cm from the floor.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 103cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a high colour contrast.
  • The towel dispenser is 110cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror which is angled for ease of use.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 84cm.
  • The walls and floor have a low colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.